Effective Interview Skills

By

Group 1

What market needs

Objective (What is the objective / purpose of the position?)

Education (Desired education level for the position?) AcademicProfessional

Work experiences (what type of experience should the position holder have?)

What market needs

CompetenciesProfessional - (Areas of work -

Specialization required)Personal - (Interpersonal Skills)

Computer skills Responsibilities

(Key duties / responsibilities of the position)

What market needs

Processes OwnershipMain output for which the position is

responsibleWhere this position participates

Other SkillsPresentation SkillsCommunication SkillsAnalytical Skills

1. Presentation and Manner

First Impression, General appearance, Confidence, Posture, Cleanliness

Positive Indicators– Neat and clean formal business clothes– General cleanliness, trimmed facial hair– Upright posture, agility, enthusiasm,

pleasantness

Negative Indicators– Casual clothes, denim jeans, stained or

soiled– Soiled, dirty or unkempt appearance– Drooping or sluggish posture

2. Attitude, Stability, Maturity

Sense of responsibility, Attitude towards work, society and family, Self discipline, Work ethics, Friction with previous employers, peers, colleagues, Frequency in job change, Relationships with friends, peers.

Positive Indicators– Builds positive relationships with people– Seeks to understand expectations– Tactful and diplomatic– Maintains relationships in difficult situationsNegative indicators– Difficulty in building relationships– Inappropriate handling of problems– Emotional and erratic– Insensitive to others

3. Communication

Expression and Clarity of thought, Concise manner, Listening skills, Understanding and responding to questions.

Positive Indicators– Communicates clearly and concisely– Appears friendly and personable– Shares information – Listens and responds appropriately to questions

asked– Comes across as relaxed & easy to talk to Negative indicators– Hesitant in speech, lacks clarity, inappropriately

brief response– Strays from the point– Doesn’t answer the question

4. Motivation and Ambition

Self-direction, Energy in work, attitude and clarity about future goals and direction, Areas of interest and candidates effort towards achieving goals.

Positive Indicators– Clear understanding about personal career &

goals– Plans a strategy towards achieving desired results– Aware about personal strengths & shortcomings– Works towards self developmentNegative indicators– Confused and unclear in personal goals– Haphazard and irrelevant goals– Indecisive

5. Leadership potential

Previous leadership experience, degree of assertiveness, confidence level, ability to motivate others, sincere effort to reach mutually agreed and workable goals, empathy with others.

Positive Indicators– Has experience of leading others– Has experience of working actively in groups– Demonstrates ability to motivate and support– Manages own time effectively– Looks for evidence to substantiate personal opinion and views– Achievements as a leaderNegative indicators– No experience of sharing information with others or team work– Lack of understanding about team shared goals– Lacks planning / organisation– Doesn’t show interest in others view– Insecure about own opinions and views

6. Problem solving skills

Analytical abilities, Articulation and organisation of thought, Mental alertness, Grasp of ideas, Problem solving ability.

Positive Indicators– Provides considered answers in tackling questions– Demonstrates sound judgment and reasoning– Gives examples of analyzing and resolving problems– Comes up with lateral solutions to problems– Describes situations of his/her good decisionsNegative indicators– Is not logical, structured and coherent in describing

problems– Does not demonstrate a logical and consistent approach– Does not tackle problems at an early stage– Does not anticipate issues– Prefers to refer problems to others over taking self initiative

7. Business understanding and Interest (Relevant to the position interviewed for)

Basic understanding and requirements of the task, Previous achievements in the area, future development plans.

Positive Indicators– Demonstrates interest and understanding of business– Demonstrates understanding of the industry– Keen interest in general business and financial issues – Speaks enthusiastically about studies and previous jobsNegative indicators– No understanding of the Industry and role of the professional– Does not demonstrate understanding of wider business

factors– Lacks understanding of how a company operates– Lack of interest in general business and financial issues

8. General interests

Participation in extra curricular activities, Active pursuit in hobbies, Attitude towards life in general

Positive Indicators– Physically maintains his/her self– Active in social and/or public events– Constructive and intellectual hobbies– Has a positive attitude towards self, society

and life Negative indicators– Apparently physically unfit– Remorseful towards self society and life– Lacks interest in any activity