A publication of the Auxiliary and Volunteer Department at North Shore University Hospital

Volunteer VoiceEditor: Marty Niedelman • Photo Credits: Melissa Lefcort

Director’s DashboardToday, if you work in a hospital or have anything

to do with providing patient care, you know how important Patient Satisfaction is to the quality of healthcare. At North Shore University Hospital, (NSUH), volunteers play a huge role in increasing patient satisfaction. We have many programs that

enable volunteers to interact directly with patients and their families. Some of these programs include:

Friendly Visitors, the MealTime Mate Feeding Program, the Hospital Elder Life Program (HELP), Pet Therapy, Stroke

Peer Visitation and our Mended Hearts Program just to name a few. I have been told by many of our volunteers that these programs not only increase patient satisfaction but increase the satisfaction in their own lives as well!

If you know someone who has a few hours a week to spare and would like to volunteer at North Shore University Hospital, we would love to discuss with them the many different and interesting opportunities and flexible schedules that are available. Please call us at 516-562-4947.

by Lisa Breiman Director, Volunteer Services

Auxiliary President’s MessageIt’s hard to believe that six months have passed since I once again became President of the Auxiliary at NSUH. Our focus has been on fund raising, community outreach and supporting

many wonderful hospital events and celebrations.

Throughout the year the Auxiliary has sponsored and supported several programs such as the Three

Center of Excellence Nursing Awards honoring our nurses and six very deserving volunteer high school seniors for their

service and dedication to NSUH and the Wellness Sponsor for the 5th Annual Every Woman Matters Walk.

This year our fundraising events have reached $1.35 million towards our $2 million dollar pledge to support construction costs to build a new Air Ambulance Helipad which will be located on the roof of the Tower building at NSUH. This was to be a 10 year commitment, but I would say, we are way ahead of schedule!

The 36th Annual Golf Classic held on July 14, 2014 at the North Shore Country Club in Glen Head, raised over $240,000. At this event, we presented a check for $200,000 to Sandro Bellucci, MD, Executive Director, NSUH.

Our Car Raffle was also a great success raising almost $30,000. In addition to raising funds, we also continue to support other

services in the hospital including: Chaplaincy Care, Stroke Club, Aids Transportation, Sexual Assault Nurse Examiner (SANE) Program, and free Diabetes screening in the community through our partnership with North Shore–LIJ Lions Club. Our newest venture helps underwrite the HELP Program (Hospital Elder Life Program). These additional donations will total over $35,000.

If you know someone who would enjoy an extremely satisfying experience and would like to join the North Shore University Hospital Auxiliary, please contact the Volunteer Office at 516-562-4947. Everyone is welcome to join, and you do not have to be a volunteer to become a member of our Auxiliary.

by Marilyn Sturtevant Auxiliary President

Fall/Winter

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With the rate of diabetes almost doubling between 1990 to 2010 much research and education is being done to prevent the onset of this disease. As technology and medicine continue to advance, it’s important to be aware that there is some remarkable research in the area of testing in the future:

Diabetes Wellness Program by Bernie Natt Volunteer

Stay healthy, try to go for regular checkups with your primary physician, exercise in a regular manner in ways suitable to your lifestyle and eat properly. If you need help or support please contact the North Shore-LIJ Diabetes Wellness Program.

Please utilize the North-Shore-LIJ Diabetes Wellness Program: 855-36-GOALS (855-364-6257) or DiabetesWellness@nshs.edu

Smart phones that act as glucose meters and can transmit the readings to the patient’s doctor

Google is developing contact lenses that can detect glucose readings

Placing saliva on a wick that works with a monitor

Meters that detects acetone in the breath which is a result of hyperglycemia

Utilizing infra red light to determine levels

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Wouldn’t it be great if we could clone ourselves? I have a friend who grew

up in the Rockaways, just as I did. We went to the same elementary school, both

attended the Columbia University College of Pharmaceutical Sciences and graduated in 1967.

Our lives seem to follow the same path for a while, but after having families and starting our careers we grew

apart as many friends do.

After many years we decided to meet and catch up. Of course one of the many things I spoke to him about was how rewarding it is to be a volunteer at NSUH helping patients, families and hospital employees. After a few cups of coffee, my friend Bernie Natt, is now a volunteer at NSUH in the Cardiac Cath Lab. Its amazing and nice how people come back into your life.

Not only does Bernie volunteer a few days a week in the Cath lab but he has become a member of the Hospital Auxiliary Board, heading the diabetic screening committee.

Helping to bring Bernie to our hospital is not exactly cloning myself, but it’s pretty close. I’m so happy that I get to volunteer next to a dear friend of mine and help make our hospital a better place for our patients and families.

Each one of us knows someone who would benefit from the experience of being a volunteer. By talking about your great experiences and the satisfaction you get by volunteering, each of you could “clone” yourselves and help them make a difference, just as you do.

Niedel’s Point by Marty Niedelman Editor-in-Chief

Each one of us knows someone who would benefit from the

experience of being a volunteer.{ }

Throughout the year our Junior Volunteers perform numerous invaluable tasks in the

hospital. We had the opportunity to thank our wonderful students for their contributions and

hard work at the Annual Recognition Dinner, that was held at the Westbury Manor on May 20th. Once again,

dinner attendance broke records with close to 300 Juniors, parents, Administration, Auxiliary, and hospital staff among

the attendees.

Hours awards were given as well as the Auxiliary Recognition Awards presented to the following outstanding seniors in our program: Jerry Jose, Dynasty Maitland, and Marissa

Vaccarelli for Excellence in Service; Ashna Joseph and Samita Nath for Exceptional Service; and Olufemi Agoha received the Hilary Chilton Achievement Award. The Junior Advisory Committee presented a check in the amount of $2,500 to the dental clinic for a specialized laser used to assist in various advanced and precise procedures.

The dinner was a joyful occasion, somewhat tinged with sadness as seniors said their farewells while others looked forward to continuing their volunteer service and planning for the next Junior Volunteer dinner in 2015.

MARK YOUR CALENDARS! Annual Junior Recognition Dinner

Marion Goldschmidt - 35 Years

Renee Mordfin - 35 Years

Jeanne Pulver -35 Years

Rona Shapiro - 25 Years

Rhea Arkin - 10 Years

Arthur Serating - 10 Years

Nathan Zeiler - 10 Years

Congratulations to the following volunteers on receiving their awards at the ceremony held on September 30, 2014 at the Crest Hollow Country Club in Woodbury, NY. These awards

are presented to volunteers who have dedicated 800 hours for every 5 years of service.

20142014YEARS OF SERVICE

AWARDS LUNCHEON

Thank you for your continued dedication!

Barbara Stanzione - 10 Years

Patricia Aidala - 5 Years

Victoria Auriemmo - 5 Years

Lori Ballen - 5 Years

Emiliana Barrera - 5 Years

Sheldon Friedman - 5 Years

Peter Graven - 5 Years

James Gurfein - 5 Years

Myrna Kobren - 5 Years

Sharon Levine - 5 Years

Judy Lin - 5 Years

Myra Marcus - 5 Years

Janet Navaei - 5 Years

Marty Niedelman - 5 Years

Fran Pinchasick - 5 Years

Robert Schwortz - 5 Years

Anne Siega - 5 Years

Nina Soldo - 5 Years

Mary Ann Stachurski - 5 Years

Leo Treiber - 5 Years

Louise Weck - 5 Years

Junior Reflections by Anita TrostVolunteer Coordinator

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NSUH Volunteer Department participated in the

Town of North Hempstead’sFunDay Monday Health Education Fair

held on July 28, 2014 at North Hempstead Beach Park.

Annual Auxiliary Stroke Club LuncheonOn Friday, July 11, 2014 the NSUH Auxiliary’s Stroke Club held its annual luncheon at Jonathans Restaurant in New Hyde Park. 80 people including stroke survivors and their caregivers, volunteers from the Stroke Club, hospital administration and employees celebrated the Stroke Club’s 38th anniversary. If you are interested in either volunteering or learning more about the Stroke Club, please contact us at 516-562-4447.

Auxiliary Car RaffleThe Auxiliary Car Raffle drawing was held on Thursday, August 28, 2014. We would like to thank Penn Toyota for generously donating a brand new 2014 Toyota Corolla. The raffle raised almost $30,000.

First Prize: (2014 Toyota Corolla) - Althea Toro

Second Prize: ($1,000) - Karen Herman, Nurse Manager, 8 Tower, NSLIJ Health System Employee

Third Prize: ($500) - Tonde Hewitt, Patient Accounts, NSLIJ Health System Employee

5th Annual Every Woman Matters WalkNSUH Volunteer Department participated in the 5th Annual Every Woman Matters Walk held on Sunday, May 18, 2014. Our “Valiant Volunteers” team raised $7,237 which is the largest amount of any North Shore LIJ Health System team. Great Job!

VOLUNTEER/AUXILIARY EVENTS

Auxiliary Tree of LightsThe Auxiliary of North Shore University Hospital will be sponsoring their Annual Tree of Lights Ceremony on Monday, December 1, 2014 at 4:00pm in the Monti Lobby of the Hospital. This is a unique opportunity to honor those close to you by remembering a loved one or celebrating a birth. A light will shine on the tree in front of the Hospital’s main entrance for each individual honored or remembered. In addition, the names of all those enrolled will be listed in the Monti Lobby. A donation of $10.00 will be accepted for each name. All donations benefit patient programs in the hospital. For more information, please contact the Volunteer Services Department at 516-562-4947.

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October 9 ......................... DiMare Designs October 23 ....................... B&B Socks October 30 ....................... LaMia Collections November 6 ..................... Ring Rage November 13 ................... D & D International ............................................ and Just Jamie Scarves November 20 ................... HCI Fundraising December 4 ..................... The Glove Lady December 11 ................... Eliest Platinum Silver Jewelry December 18 ................... Treasure Jewelry

UPCOMING AUXILIARY VENDOR

S A L E S

Participating in the NSUH Auxiliary Tribute Fund is one way you can acknowledge a birthday, anniversary, holiday, birth, death of a loved one, or just saying that you are thinking of them. By donating any amount from $10 and up to the Auxiliary Tribute Fund at North Shore University Hospital, you will warm the heart of someone you care about and at the same time help our hospital grow and enhance our services. A special letter will be sent to the person or family you choose informing them of your donation (the donation amount will not be mentioned in the letter). The donor will also receive an acknowledgement card. Payment can be made in cash, credit card ($25 minimum if charged), or by check made out to NSUH Auxiliary. Payments can be made in person at the Volunteer Office which is open 7 days a week from 9am to 5pm, or by calling the Volunteer/Auxiliary office at 516-562-4947. Let someone know you care about them today!

NSUH Auxiliary Tribute Fund

Shoe, Coat and Food Drives

Auxiliary Photo Contest

The Auxiliary Photo Contest was held from July 7, 2014 through September 19, 2014. This contest was open to the public. 365 photos were submitted.Winners were chosen on October 18, 2014. A reception will be held at NSUH for the winners on December 3, 2014.

Thank you for all those who participated in our first Shoe Drive that was held from Monday, September 15 through Sunday, September 28, 2014. 364 pairs of shoes were donated to Shoes for All, whose mission is to collect, refurbish, disinfect, and distribute shoes to those less fortunate and in desperate need of foot wear.

The North Shore University Hospital Volunteer Services Department held a Coat Drive from Monday, October 6 through Sunday, October 19, 2014. Coats were donated to the Big Brothers Big Sisters of Long Island whose mission is to make a difference in the community by giving young people a safe place to learn and grow.

The North Shore University Hospital Volunteer Services will be holding a Food Drive from Monday, November 3 through Sunday, November 16, 2014. Donations can be brought to the decorated bin located in the Tower Lobby. Donations will go to Island Harvest, Long Island’s largest hunger relief organization. Your donation will ensure that many Long Islanders will not go hungry.

Congratulations to our Auxiliary!The Auxiliary of North Shore University Hospital received the 2014 HANYS Auxiliary of the Year Award at a dinner that was held on Monday, October 6, 2014 during the 48th Annual Institute for Health Care Auxiliary and Volunteer Leaders which was held at the Albany Marriot. The Healthcare Association of New York State (HANYS) represents not-for-profit and public hospitals, nursing

homes, and home care organizations across the State. To recognize all the ways that auxiliaries help to strengthen New York State’s healthcare system, HANYS established the Auxiliary of the Year Award. The award is given to a HANYS’ member-affiliated auxiliary that demonstrates outstanding achievements in community outreach and/or advocacy. The Auxiliary of the Year has demonstrated special achievements in four areas: Hospital Services/ Contributions, Community Outreach, Collaboration/Partnership, and Advocacy.

VOLUNTEER/AUXILIARY EVENTS (continued)

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FOR MORE INFORMATION, PLEASE CONTACT THE VOLUNTEER DEPARTMENT AT 516-562-4947.

Wearing Different Hats While Giving Back

VOLUNTEER/AUXILIARY EVENTS (continued)

People volunteer for many reasons: to make a difference, to give back, to help strengthen their community. I volunteer at NSUH two days a week, one day at the Monti reception desk where I direct and guide visitors and patients to where they need to be in the hospital and on the other day, I spend my time with the Patient’s Library making

sure patients and visitors have plenty of books and magazines to read. In addition to volunteering at NSUH, on Tuesdays I serve as a hospitality volunteer and Speaker’s Bureau representative at The Ronald McDonald House of

Long Island (RMH-LI). I can truly say, “I have been very fortunate and truly blessed in my life and enjoy giving back whenever I can to those in need”.I know another volunteer Michael Parksdubose, who, in addition to working in the dietary department at NSUH, also volunteers at RMH-LI. Michael, or as we call him, “Chef Parks” makes lemonade

and delicious hot chocolate in the cafeteria at NSUH to raise funds for

RMH-LI. Michael even recruited another NSUH Dietary worker, Michael Estrada to volunteer at the RMH-LI and also assist him with the lemonade stand. All the proceeds from this stand go towards purchasing groceries for the RMH-LI.

Michael says “the RMH-LI is a wonderful place which serves as a home-away-from-home for families of seriously ill children by keeping parents and siblings close to the Steven and Alexandra Cohen’s Medical Center, where their child is being treated and in a warm and supportive environment.”

(Pictured Below: from Left to Right - Michael Parksdubose, Jan Sanseverino, and Matt Campo, Executive Director RMH-LI)Michael, or as we call him, “Chef Parks” makes

lemonade and delicious hot chocolate in the cafeteria at NSUH to raise funds for RMH-LI.{ }

2014 Town of North Hempstead Annual Senior Citizen Volunteer Recognition LuncheonOn Wednesday, May 21, 2014 the Town of North Hempstead held its 42nd Annual Senior Recognition Luncheon at the Harbor Links Golf Course in Port Washington, NY. Over 100 people attended including many Town and County officials. It was a very special event recognizing volunteers who live in the Town of North Hempstead for their tireless efforts. We had the distinguished honor to recognize our volunteers including (from left to right) Claude Sherman, Arthur Seidman, Jan Senecal, Herb Lytton, and Lenny Stenzler. Each honoree received several citations from various political figures and organizations within the Town of North Hempstead.

VOLUNTEER OUTINGSOPEN TO THE PUBLIC2014 - 2015to

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9/11 Museum & Memorial Lincoln Center, Madame Tussauds Wax Museum Tour

City Island & Bartow Pell Mansion

by Jan Sanseverino, Volunteer &Michael Parksdubose, NSUH Employee