ED RODRIGUEZ 12068 Rives Ave, Downey, Ca. 90242

Cell: (310) 328-8494 Home: (562) 923-6218 ero_edrodriguez@yahoo.com

HIGHLIGHTS__________________________________________________

- Great Communication Skills- Excellent Customer Relation Skills- Fluent in Spanish- Proficient with PC, Excel, and Word.- Knowledge of Aloha, Micros, Epitome, Rm Key, OnQ, and Fidelio operating systems- Accounts Payable- Cash Handling and Management- Basic Human Resources- Able to multi task, organized, and detail oriented

PROFESSIONAL EXPERIENCE

Jun 2015 – Present Marina Del Rey Hotel Marina Del Rey, CaHotel Income AuditorResponsible for the Daily Cash Reconciliation Reports for Both hotel and restaurant. Conduct random bank audits.Handling and reconciling billing inquiries, accurate depositing Daily deposits.

Dec 2011 – Jun 2015 The Belamar Hotel Manhattan Beach, CaHotel Accountant (Larkspur / Pacifica Hotel Co.)

Responsible for accounts payables, accurate billing of hotel accounts, general cashier, and payroll. Duties include handling and reconciling billing inquiries, accurate depositing of daily deposits andcredit card transactions, including the reconciliation of both hotel andfood and beverage Daily Cash Reports. Also, have knowledge of someaspects of human resources.

Jan 2009 – Dec 2011 The Belamar Hotel Manhattan Beach, CaFront Office SupervisorResponsible for providing excellent guest service in a 127 room boutique hotel. Resposible for scheduled shift operation of thefront office. This includes checking in and checking out guests efficiently, Completing daily checklist, assisting FOM in making

sure valet and guest service staff adhere to policy and procedures. Scheduling shifts with regards to hotel budgeting and labor practices.

Apr 2008 – Jan 2009 Embassy Suites Hotel Irvine, CANight Audit SupervisorResponsible for the overseeing and managing the daily functions of the Guest Services Dept. duties during the overnight shift.Responsible for closing and accurate reporting of the days business by reconciling hotel and f&b reports and receipts. Maintaining guestservice levels all the while with the emphasis on providing excellent guest service for a 300 all suite hotel.

May 2006 – Feb 2008 Embassy Suites Hotel Santa Ana, CaDirector of Guest ServicesResponsible for the daily functions of the GuestService Dept, which consists of the front desk, bellstaff, complimentary breakfast and bar. General dutiesinclude monitoring payroll, labor productivity, servicescores, scheduling, training, and team building for a 480 all suite hotel.

Jun 2005 – Mar 2006 Marina del Rey Hotel Marina del Rey, CaFront Office ManagerResponsible for the daily functions of the front office. Overseeing Front desk personnel and small reservations dept.General office duties, including payroll and revenue mgt., trainingAnd team building for a 157 room full service hotel. Respondedto guest comments and complaints and managed Market Metrix scores.

Aug 2003 – Jun 2005 Luxe Hotel Los Angeles, CaAsst. Front Office ManagerResponsible for the daily functions of the front office. Overseeing Front desk personnel, Bell staff and ConciergeGeneral office duties for a 162 room full service hotel.

Nov 2001 – Aug 2003 Maison 140 Hotel Beverly Hills, CaAsst. Hotel ManagerResponsible for the daily functions of the front office and Hotel Bar for a 43 room boutique hotel.

June 2001 – Nov 2001 Pacific Shore Hotel Santa Monica, CAAssistant Front Office ManagerResponsible for the daily functions of the front officeOverseeing Front desk personnel, Bell staff and ConciergeGeneral office duties