Upload File

eating an elephant: big data analysis in the contact center

  • Home
  • Technology
  • Eating an Elephant: Big Data Analysis in the Contact Center
6
Eating an Elephant How to Analyze Big Data in the Call Center

Upload: spoken-communications

Post on 23-Jan-2015

538 views

Category:

Technology


0 download

Report

DESCRIPTION

"Big data" is a buzzword, but what are the best practices for big data analytics and actionability? Our panel of experts answers your big data questions at #Boost14

TRANSCRIPT

Page 1: Eating an Elephant: Big Data Analysis in the Contact Center

Eating an ElephantHow to Analyze Big Data in the

Call Center

Page 2: Eating an Elephant: Big Data Analysis in the Contact Center

Yishay CarmielCEO, S-Infinity

Gilad OdinakCTO, Spoken

David MilsteinVP of

Development, Spoken

Gaurav RaiVP Business

Insights, HyperQuality

Mike TrotterModerator

#Boost14

Page 3: Eating an Elephant: Big Data Analysis in the Contact Center

Source: IBM Big Data Hub

http://www.ibmbigdatahub.com/infographic/four-vs-big-data #Boost14

http://www.ibmbigdatahub.com/infographic/four-vs-big-data
http://www.ibmbigdatahub.com/infographic/four-vs-big-data
Page 4: Eating an Elephant: Big Data Analysis in the Contact Center

4

Google’s Flu Predictor

“a well-known miss”

#Boost14

Page 5: Eating an Elephant: Big Data Analysis in the Contact Center

Yishay CarmielCEO, S-Infinity

Gilad OdinakCTO, Spoken

David MilsteinVP of

Development, Spoken

Gaurav RaiVP Business

Insights, HyperQuality

Mike TrotterModerator

#Boost14

Page 6: Eating an Elephant: Big Data Analysis in the Contact Center

This slide content is available at:http://www.hyperquality.com/Boost/slides


EDA Big Book Step Study Workshop - Eating Disorders Anonymous

Eating the Elephant: Stormwater Management for Boone County Georganne Bowman, Stormwater Coordinator – Boone County, MO ----- Christina Luebbert, P.E.,

crocodile lion elephant penguin tiger lizard snake monkey ......ENGLISH 2 UNIT 3 VOCABULARY: ANIMALS crocodile lion elephant penguin tiger ... GRAMMAR It’s got big teeth. It’s

Tackling Big Data with the Elephant in the Room

Elephant Meat Trade in Central Africa · Table 14. Food habits in Brazzaville 38 Table 15. People not eating elephant meat in Brazzaville 38 Table 16. Meat habits in Pointe-Noire

Eating the elephant BIALL 2010

Innovation Culture the Big Elephant in the Room

How big is the elephant (Agile Talk for kids)

COLOR THE ELEPHANT - Kevin Henkeskevinhenkes.com/...of-elephants-ppsg-activities.pdf · COLOR THE ELEPHANT Look! The elephants are here! They’re big and round and colorful. Color

Eating the Resiliency Elephant - Disaster Recovery Journal · BCM and the Elephant The “Blind Men and the Elephant”, poem by John Godfrey Saxe (1816–1887) talks about the differing

BIG DATA: From mammoth to elephant

Big data an elephant business opportunities

Data Quality: The elephant in the (big data) room · Data Quality: The elephant in the (big data) room Chris Park Data Scientist UK Data Service DataFirst Data Quality Workshop Cape

Eating the Social Media Elephant: One Bite Strategies for Success

Eating the Elephant – In Small Bits

Hadoop: Big Data Stacks validation w/ iTest How to tame the elephant?

Shopping, Eating and Relaxing in your own style with our big

the Elephant - BRIQS...Elephant Rumbles through the Circular City, is difficult. People feel ropes, snakes, fans, trees spears, but no-one sees the big picture: the elephant. And it

Eating The Open Data Elephant

Big data and mstr bridge the elephant

Christmas time never has a dull moment! It goes all the way to eating to sledding We are one big Family! White Elephant gifts are always fun!

Elephant need to drink around 210 litters of water. Their ears are about 22 square feet big. They have offspring until fifty years old. Elephant

Bethel Christian Academy technology - Home...ELEPHANT AND TIIE MONKEY Once upon a time an elephant and a monkey had a quarrel. The elephant was proud because he was so See how big

EARLY YEARS TOOLKIT...Get your big elephant ears flapping!’ – everyone puts their hands by their ears and flaps them like elephant ears. ‘Get your big elephant trunk waving’

Meat Eating Animals Lion Tiger Wolf Cat Dog Cow Horse Goat Elephant Non-meat Eating Animals Is a Human Being a Meat Eating or Non-meat Eating Animal?

MyPlate, MyChoices: Tracking Healthy Eating...MyPlate, MyChoices: Tracking Healthy Eating The Big Idea Students will track their eating habits and discover how MyPlate can help them

Eating the Social Media Elephant

Eating The Big Fish Book Review

Eating the Elephant - Why Big IT Projects Fail

Eating The Big Fish - summary 2016

Eating The Elephant - Social Media Marketing for Professionals

Eating Your Genealogical Elephant, One Bite at the Time

Look – the Elephant - marmaduke.alinea.dk · Look – the Elephant Look – the elephant is very, very big. It has big ears. A very long nose

Pivotal: Virtualize Big Data to Make the Elephant Dance

A Guide to Eating Fish from Big Bear Lake - OEHHA · A GUIDE TO EATING FISH from BIG BEAR LAKE (SAN BERNARDINO COUNTY) Eat the Good Fish. Eating fish that are low in chemicals …