dsm - arthur simonetti & dean vlerick business school - marion debruyne

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How to create future proof B2B marketers?

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How to create future proof

B2B marketers?

Page 1

The challenge

Page 2

Key numbers

Marketing & Sales

professionals

2,060

31%

18%

34%

17%

Europe North America APAC Latin America

Marketing & Sales

ratio

25%M 75%S

Page

Key markets

Food & Beverages

Electrical & Electronics

Automotive

Building & Construction

Other

Infant nutrition

Dietary Supplements

Animal Feed

Personal Care

(Food) Packaging

Materials sciences

Life sciences

3

Page 4

The challenge

Page 5

The collaboration

© Vlerick Business School

VLERICK BUSINESS SCHOOL: BASED IN THE HEART OF EUROPE, WITH GLOBAL REACH

About 800 MBA & Master students

Over 7,500 professionals in executive programmes per year

About 120 company-specific programmes in 80 companies

Ghent Leuven

BeijingBrussels

© Vlerick Business School

CORPORATE CLIENTS

Page

Through experiences

• Experiential learning in a training program; Role-plays, simulations

• In-program assignments (e.g., case studies, project groups)

•Guided on-the-job experiences

Through others

• 360 as part of a program

• Peer group learning

• Assigned coach, mentor, buddy

70% 20%Through formal sources

• Leadership skills

• Functional skills

• Professional skills

10%

VLerick/ DSM

Learning Portal

Peer Group Learning; Mentor

MSP1 and 2

Tool-Kits

Best Practice sharing

The principle

8

Page

The instruments

Formal

Informal

TeamIndividualVlerick/DSM

Learning

Portal

Self Learning System Community Learning System

Mentored Learning System Blended Learning System

M&S online

Community M&S Awards

Corporate

Support

(“big tickets”)

M&S Toolkits

and Glossary

Inspirational

Webcast

Mentor

Coach

Colours indicate the 10 (blue),20 (orange),70 (green) learning model see also next page for details

Marketing & Sales

Program

1 & 2

9

© Vlerick Business School

$

CUSTOMER CENTRICITY

INNOVATION

PERFORMANCE

10

© Vlerick Business School

BRINGING 2 CORE CAPABILITIES TOGETHER

11

Marketing

B2B FOCUS

VALUE CREATION &CAPTURING

MARKETING FOR THE DIGITAL AGE

BRIDGING STRATEGY& ACTION

TOP MGT INVOLVEMENT

COMMUNITYDRIVEN

FLEXIBLE, SELF-PACED, CUSTOMISED

CONTEXT-SPECIFIC

IMPACT

Learning

11

© Vlerick Business School

DESIGN PRINCIPLES

THOUGHT-PROVOKING FACULTY

VARIETY OF LEARNING FORMATS

LEARNERCENTRIC

BLENDED LEARNING

PEER INTERACTIONS

CO-CREATION & CUSTOMISATION

BEST PRACTICES

1212

© Vlerick Business School

LEARNING + TRANSFER = IMPACT2

In our view, locking the learning and facilitating real transfer to the professional context, happens through three dimensions:

Throughout the learning journeys we propose, all three dimensions will be addressed by including mixed formats of learning and additional tools which create the impact you are looking for.

PERSONAL GROWTH & BEHAVIOURAL CHANGE

BRINGING BACK TO THE TEAM & ORGANIZATION

CREATING ALEARNING COMMUNITY

13

Page 14

The portal

movie

Page 15

The results

1. Shared language & up to date point of reference;

• 495 learners; 4.8 hrs average (last year 9.2 hrs!)

2. Formal recognition and “accreditation”

3. >100 professionals certified (> 20 nationalities)

Page 16

The learnings 1. Make it relevant & credible; B2B examples & Vlerick

2. Create a portfolio ; 70 - 20 – 10

3. Ensure anchoring; linked to career promotions

Page

Thank you!

17

[email protected]

@MarionDebruyne

[email protected]

@ArthurSimonetti