drop ship sales order cycle

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Drop Ship Sales Order Cycle In Order Management [ID 749139.1] Modified 15-OCT-2010 Type BULLETIN Status PUBLISHED In this Document Purpose Scope and Application Scenario Drop Ship Sales Order Cycle In Order Management Setup Steps Create item Add Item to Price List Profile Options PO Buyer Testflow Steps Create Order PO Requisition Import Auto Create PO Approve Purchase Order Receiving Close Order Applies to: Oracle Order Management - Version: 11.5.9 to 12.0.6 - Release: 11.5 to 12.0 Information in this document applies to any platform. ***Checked for relevance on 15-OCT-2010*** Purpose The purpose of this page is to help Customers and Support Engineers build an Drop Ship Sales Order testcase. Scope and Application This note is intended for any users who tries to a Drop Shipment cycle in Order Management. This scope of this note is to understand and perform a test case. Examples are provided here works in Internal Instance and can be used on a caveat emptor basis. The screenshots were taken from an 11.5.10 CU2 instance. Scenario The business has a sales order request for a product that neither stocked nor produced. It has agreed with a third party supplier that they will ship the product to end-customer on its behalf. The third party supplier for the product and bills the end-customer. - The Setup Steps include the relevant setup needed to create an Internal Sales Orders testcase. Some of these steps only require viewing the setup that already exists in the Vision environme are completed already, the user can go directly to the Testflow Steps. Drop Ship Sales Order Cycle In Order Management Setup Steps Login User : OPERATIONS / WELCOME Responsibility : Order Management Super User, Vision Operations (USA) Create item 1. Create Item - Navigate to Inventory -> Items -> Master Items - Select organization V1 (Vision Operations) - Enter Item Name and Description (with XX=user's initials) Item : XX DrpShp F1I1 Description : XX Drop Ship test Flow 1 Item 1 - Go to Tools -> Copy From - Apply the 'Purchased Item' template - Go to the Order Management tab and confirm the following is enabled Customer ordered Customer Orders Enabled 5/10/2011 My Oracle Support | Knowledge Browser support.oracle.com/CSP/ui/flash.html 1/16

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Page 1: Drop Ship Sales Order Cycle

Drop Ship Sales Order Cycle In Order Management [ID 749139.1]

Modified 15-OCT-2010 Type BULLETIN Status PUBLISHED

In this Document

Purpose

Scope and Application

Scenario

Drop Ship Sales Order Cycle In Order Management

Setup Steps

Create item

Add Item to Price List

Profile Options

PO Buyer

Testflow Steps

Create Order

PO Requisition Import

Auto Create PO

Approve Purchase Order

Receiving

Close Order

Applies to:

Oracle Order Management - Version: 11.5.9 to 12.0.6 - Release: 11.5 to 12.0

Information in this document applies to any platform.

***Checked for relevance on 15-OCT-2010***

Purpose

The purpose of this page is to help Customers and Support Engineers build an Drop Ship Sales Order testcase.

Scope and Application

This note is intended for any users who tries to a Drop Shipment cycle in Order Management. This scope of this note is to understand and perform a test case.

Examples are provided here works in Internal Instance and can be used on a caveat emptor basis. The screenshots were taken from an 11.5.10 CU2 instance.

Scenario

The business has a sales order request for a product that neither stocked nor produced. It has agreed with a third party supplier that they will ship the product to end-customer on its behalf. The business pays the

third party supplier for the product and bills the end-customer.

- The Setup Steps include the relevant setup needed to create an Internal Sales Orders testcase. Some of these steps only require viewing the setup that already exists in the Vision environment. If the Setup Steps

are completed already, the user can go directly to the Testflow Steps.

Drop Ship Sales Order Cycle In Order Management

Setup Steps

Login

User : OPERATIONS / WELCOME

Responsibility : Order Management Super User, Vision Operations (USA)

Create item

1. Create Item

- Navigate to Inventory -> Items -> Master Items

- Select organization

V1 (Vision Operations)

- Enter Item Name and Description (with XX=user's initials)

Item : XX DrpShp F1I1

Description : XX Drop Ship test Flow 1 Item 1

- Go to Tools -> Copy From

- Apply the 'Purchased Item' template

- Go to the Order Management tab and confirm the following is enabled

Customer ordered

Customer Orders Enabled

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Page 2: Drop Ship Sales Order Cycle

- Change to the Purchasing tab and assign a purchase price and the Default Buyer (Optional)

- Save the record

- Go to Tools -> Organization Assignment

Check M1

- Save the record

Add Item to Price List

2. Assign a sales price to the item

- Navigate to Pricing -> Price List-> Price List Setup. Confirm it is active.

- Query up 'Corporate' and go to the List Lines zone.

- Click on the New button in the tool bar, enter the following information, then click on Save

Product Context: Item

Product Attribute: Item Number

Product Value: XX DrpShp F1I1

Value: 10 (or any other value)

Leave other fields with default values

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Page 3: Drop Ship Sales Order Cycle

Profile Options

3. Verify profile options

- Change to System Administrator Responsibility

- Navigate to Profile -> System. Query up profile called OM: Population of Buyer Code for Dropship Lines

- Set the profile value as follows:

Set value to Null to have system retrieve the buyer information from the master item

Set the value to Order Creator to let the system retrieve the buyer information from the employee id creating the sales order. Note that the sales people need to be defined as buyers in PO

PO Buyer

4. Setup PO Buyer

- Using System Administrator Responsibility, navigate to Security -> User -> Define

- Query up the user name and make sure it has an employee name

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Page 4: Drop Ship Sales Order Cycle

- Change to Order Management Super User, Vision Operations (USA),

Navigate to Purchasing-> Setup ->Personnel -> Buyers

- Click New Buyer button (if buyer is not yet setup)

- Enter the employee information

Testflow Steps

Login

User : OPERATIONS/WELCOME

Responsibility : Order Management Super User, Vision Operations (USA)

Create Order

1. Create and Book a sales order

- Navigate to Orders,Returns -> Sales Orders

- Enter the following information

In header select requisition type

Customer Number: 1006

Order type: Order Only (Mixed can also use be used)

Price List: Corporate

Leave all other fields with default values

Go to the lines and enter the item

Item : XX DrpShp F1I1

Quantity : 2

UOM : Default value

Source Type: External

Receiving Organization: M1

Save the order and take note of the order number

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Page 5: Drop Ship Sales Order Cycle

- Verify the line status and WF status

Go to the order line, Check the field Status. It may still be in Booked

While still on the line, click on Tools -> Workflow Status in the toolbar

The WF status may be at Purchase Release - Deferred status (unless the WF Background process already run)

2. Run the Workflow Background Process concurrent program to progress the order line (if this is not scheduled)

Navigate to Reports, Requests -> Run Requests

Select Single Request and then select '''Workflow Background Process'''

Enter Item Type= OM Order Line

Process Deferred=Yes

Process Timeout=No

Click on Submit

- Go to View -> Requests and verify that the concurrent has completed successfully

3. Confirm the order line progressed

- Navigate to Orders,Returns -> Sales Orders and query up the sales order

- Change to Lines tab and verify the Line status is at Awaiting receipt

- Verify the line status and WF status

While still on the line, click on Tools -> Workflow Status in the menubar

The WF status should be at Ship - notified status

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4. Make changes to the item quantity (11i10 release and up)

- In the sales order, change to Lines tab and change quantity from 2 to 10 and save the form

- At this point the changes (if release is 11.5.10 or up) should have propagated to the data in the PO interface table. Run the following query to confirm it:

select interface_source_code, interface_source_line_id

, quantity, Destination_type_code, transaction_id

, process_flag, request_id, trunc(creation_date)

from po_requisitions_interface_all

where interface_source_code = 'ORDER ENTRY'

and interface_source_line_id in (

select drop_ship_source_id

from OE_DROP_SHIP_SOURCES

where header_id = &order_hdr_id

and line_id = &order_line_id);

PO Requisition Import

5. Run PO Requisition Import concurrent request

- Go to Purchasing -> Reports -> Run

- Select requisition Import from the LOV

- Enter the following parameter values and leave the rest as default

Import Source : ORDER ENTRY

Initiate Approval after ReqImport : Yes

- Submit the concurrent request

- This option is also available under '''Order Management Super User, Vision Operations (USA)''', via Orders,Returns -> Requisition Import.

- Go to View -> Requests and verify the presence of Parent and Child requests (Requisition Import and Create Releases), and that they have completed successfully.

- View the output of the Requisition Import by clicking on the View Output button. There should be an indication on successful import and creation of the requisition

4. Identify the PO requisition number

- In the sales order form

Go to the Lines tab

Click on Actions button

Choose Additional Line information

Change to Drop Ship tab

Take note of the Number field. This is the PO requisition number

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Page 7: Drop Ship Sales Order Cycle

5. View the PO requisition information

- Navigate Purchasing -> Requisitions -> Requisition summary

- Query the requisition by using the requisition number or using the following criteria

Type: Purchase

Import source : ORDER ENTRY

Under Related Documents tab, enter Sales Order number

- Click on the Find button

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Page 8: Drop Ship Sales Order Cycle

6. (optional) Change Order quantity in the sales order form to test changes propagation

In the sales order form

Query up the Drop Ship order

Change to lines tab

Replace the quantity value from 10 to 20

Save the form

- Verify the quantity changes propagated to the PO requisition

Navigate Purchasing -> Requisitions -> Requisition summary

Query the requisition by using the requisition number

In the Requisition Header Summary, click on Lines button and check the line quantity

Auto Create PO

7. Autocreate the PO based on the requisition

- Navigate to Purchasing -> Autocreate

Requisition : 5698

Click on Find button

Select the requisition line

Action : Create

Document type : Standard PO

Click on Automatic button

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Page 9: Drop Ship Sales Order Cycle

- In the New document Window

Choose a supplier from the LOV

Select a Supplier Site from the LOV

click on Create button

- This will automatically open the Purchase Order form

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Page 10: Drop Ship Sales Order Cycle

8. (optional) Change Order quantity in the sales order form to test changes propagation

- In the sales order form

Query up the Drop Ship order

Change to lines tab

Replace the quantity value from 20 to 30

Save the form

- Verify the quantity changes propagated to the Purchase Order

Navigate Purchasing -> Purchase Orders -> Purchase Orders Summary

Query the PO by using the PO number

Verify the line quantity has changed to 30

Approve Purchase Order

9. Approve the Purchase Order

- In the Purchase Order form, click on approve button

- If the user has approver privileges (Operation user does) check Submit for approval

- Click Ok

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Page 11: Drop Ship Sales Order Cycle

- Confirm the PO was approved. After approving the PO, the user should still be on the PO. Check the status at header level

Receiving

10. Receive items

- Navigate to Purchasing -> Receiving -> Receipts

- In the Find expected Receipts enter

Source Type : Supplier

Purchase Order : Enter the PO number

- Click on Find

- Change to the Receipts form and do this

Select the line to be received

Leave quantity by default : 30

Subinventory : FGI (or the destination subinventory)

Routing will default to Direct Delivery

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Page 12: Drop Ship Sales Order Cycle

- Save the form

- Change to Receipts Header form and take note of the receipt number

- Because it was a Direct receipt and the receiving processor was running (the user may need to wait for a few minutes), the receiving transaction should be completed.

- Navigate to Purchasing -> Receiving -> Receiving Transactions Summary

- In the Find Receiving Transactions enter the receipt number and click on Find button

- In the Find Receipt Headers Summary, click on transaction button

- In the Receipt Transactions Summary form, confirm the receipt is completed by checking this

There are at least 2 transactions

One transaction is Receive with destination Receiving

One transaction is Deliver with destination Inventory

The quantity (or sum of quantities) of each destination is the total ordered quantity (in this example 30)

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Page 13: Drop Ship Sales Order Cycle

- The user will notice in the next Step 11, that the order line progresses to Shipped status. Note that with the Drop Ship flow, the inventory is not retained that was received in the previous step. This is because the

item is actually shipped directly from the supplier to the customer. To achieve this, there is actually a Sales order issue that gets created automatically when the PO is received.

Note : The user may need to launch the material transaction processor from Inventory -> Setup -> Transactions -> Interface Managers (if not scheduled) to process the Sales order issue transaction from the

transactions interface table.

The following is a screenshot from Inventory -> Transactions -> Material Transactions showing the inventory transactions related to this testcase. Notice the first line is the automatic Sales order issue transaction (qty

-30). The second line is the PO Receipt transaction (qty 30) from the previous step.

11. Confirm the order line progressed

- Navigate to Orders,Returns -> Sales Orders and query up the sales order

Change to Lines tab and verify the Line status is at Shipped status (if the WF Background has not yet run)

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Page 14: Drop Ship Sales Order Cycle

- Verify the line status and WF status. Click on Tools -> Workflow Status in the menubar

The WF status should be at Fulfill Deferred activity (if the WF Background has not yet run)

Close Order

12. Run the Workflow Background Process concurrent program to progress the order line (if this is not scheduled)

Navigate to Reports, Requests -> Run Requests

Select Single Request and then select '''Workflow Background Process'''

Enter Item Type= OM Order Line

Process Deferred=Yes

Process Timeout=No

Click on Submit

- Go to View -> Requests and verify that the concurrent has completed successfully

13. Confirm the order line progressed

- Navigate to Orders,Returns -> Sales Orders and query up the sales order

Change to Lines tab and verify the Line status is closed

- Verify the line status and WF status. Click on Tools -> Workflow Status in the menubar

The WF is completed and line was invoiced

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Page 15: Drop Ship Sales Order Cycle

14. The Autoinvoice Import concurrent program should be automatically launched. Upon its completion confirm the invoice was created.

- Navigate to Orders,Returns -> Sales Orders and query up the sales order.

Change to Lines tab

Click in Action button

Choose Additional Line information option

Change to Invoices/Credit memos tab

Take note of the invoice number and amount

- This completes the steps for the Drop Ship order testflow.

Attachments

DropShip01.jpg (62.01 KB)

DropShip02.jpg (49.39 KB)

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Related

Products

Oracle E-Business Suite > Order Management > Order Management > Oracle Order Management

Keywords

PO_REQUISITIONS_INTERFACE_ALL; OE_DROP_SHIP_SOURCES; DROPSHIP; ORDER CYCLE; TRANSACTIONS SUMMARY; CYCLE; RECEIVE TRANSACTIONS SUMMARY

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