downtown denver business improvement district annual report 2012
DESCRIPTION
ÂTRANSCRIPT
IMPACTThe BID’s
The Downtown Denver Business Improvement District (BID) is a public organization funded by private commercial property owners. The BID strives to provide a clean, safe and vibrant Downtown Denver environment for workers, residents and visitors.
The BID boasts 856 properties and 385 property owners within the 120-block area of the district and maintains the 16th Street Mall and enhances basic City services through its district-wide funding. The BID’s boundaries extend from Speer Boulevard to 20th Street, and from Wewatta Street to Grant Street.
By annual assessments paid to this quasi-governmental entity, BID property owners fund a series of district-wide programs that are critical to the vibrancy of our urban center and enhance Downtown Denver. Through maintenance and operations, safety initiatives, economic development, pedestrian environment enhancements, targeted visitor marketing and communications, as well as holiday events, lighting, and décor that attract thousands of visitors, the BID continues to ensure that Downtown Denver is a world-class destination with something for everyone.
Maintenance and Operations The BID maintains and operates an inviting and active Downtown by providing daily sidewalk cleaning, trash, and graffiti removal and daily inspections of side-walks, alleys, planters and lighting.
Economic Development The BID funds job recruitment and retention activities, as well as being actively engaged in growing and enhancing Downtown Denver’s retail sector.
Marketing and Communications The BID provides funding for targeted marketing, com-munications, and promotional efforts that benefit Downtown’s retailers, restaurants and hotels.
Safety The BID funds and manages the Down-town Ambassador and St. Francis social service outreach programs, operates two information kiosks and works with the police to ensure a safe experience for all Downtown users.
Pedestrian Environment EnhancementsThe BID creates an inviting environment by in-vesting in trees, planters, banners and wayfind-er signs and by activating public spaces through Marketplace on the Mall and other programs.
Holiday The BID funds the installation of holiday lighting and décor and helps support seasonal events and campaigns that bring thousands of visitors to Downtown during the holiday season.
DOWNTOWN
DENVERBusiness improvement district2012 Annual Report
Maintenance and operations
economic devel. pedestrian environenhancements
marketing and communications
holidaysafety
exPenDITures
511 16th Street, Suite 200, Denver, CO 80202Phone: 303-534-6161 | [email protected] www.downtowndenver.com
Downtown Ambassadors: 303-534-6161
Homeless Outreach: 303-285-5258 (6:00am – 10:00pm, 7 days a week)
Denver Police Department Off-duty Police (non-emergency only): 720-913-2000
Light Rail and 16th Street Free Mall Ride (RTD): 303-299-6000
SOUTH PLATTE RIVER
RAILROAD
MILE HIGH STADIUM C
IR
.
WELTON ST 600
AURARIACAMPUS
UNIVERSITY OF COLORADO
DENVER
COMMUNITYCOLLEGE
OF DENVER
METROPOLITIAN STATE UNIVERSITY
OF DENVER
BICYCLETRAFFICSIGNAL
CHER
RY C
REEK
TRA
IL
CHER
RY C
REEK
TRA
IL
RTD LIGHT RAIL TO 30TH & DOWNING
DENVER UNION STATIONREDEVELOPMENT
OPENING 2014
LIGHT RAILPLAZA
GREYHOUNDBUS
TERMINAL
TEMPORARYAMTRAK STATION
UNTIL 2014
DENVER UNIONSTATION
MARKET STREETSTATION
RTDCIVIC CENTER
STATION
ACOMAPLAZA
DOWNTOWN CHILDREN’S PLAYGROUND
EDDIEMAESTAS
PARK
JEFFERSONPARK
RUDEPARK
RAILYARDDOG PARK
HIRSHORN PARK
SOUTH PLATTERIVER GREENWAY
GATES CRESCENT
PARK CENTENNIALGARDENS
CITY OFCUERNAVACA
PARK
COMMONS PARK
DENVERSKATEPARK
CONFLUENCEPARK
SKYLINEPARK
SONNY LAWSON
PARK
BENEDICT
FOUNTAIN PARK
LINCOLNPARK
CIVICCENTER
PARK
LINCOLNPARK
SCULPTUREPARK
SUNKENGARDENS
C H E E S M A NP A R K
GOVERNOR'S PARK
CURTISPARK
THUNDERBOLTPARK
FULLERPARK
GEORGE MORRISON SR PARK
RUSSELLPARK
SCHAFER PARK
C I T YP A R K
CITY PARKESPLANADE
CONGRESSPARK
SPRINGHILLSUITES BYMARRIOT
MAGNOLIA HOTEL
EMBASSYSUITES
HOTEL MONACO
RENAISSANCECITY CENTER
WESTIN HOTEL
COURTYARD BY MARRIOT
THECURTIS
FOURSEASONS
HOTEL TEATRO
JETHOTEL
OXFORD HOTEL
DENVERMARRIOTT
CITY CENTER
RESIDENCE INN
RITZCARLTON
HYATT REGENCY AT THE COLORADO CONVENTION CENTER
HILTON GARDEN INN HAMPTON INN/
HOMEWOOD SUITES
GRANDHYATT
CROWNE PLAZA
SHERATON HOTEL
BROWNPALACEHOTEL
COMFORTINN
HAMPTON INN &
SUITES
WARWICK HOTEL
HOTELVQ
DENVERHEALTH
MEDICALCENTER
HISTORYCOLORADO
CENTER
DENVER ART
MUSEUM
MOLLY BROWNHOUSE MUSEUM
DENVER PUBLIC
LIBRARY
DENVER ARTMUSEUMHAMILTONBUILDING
CURIOUSTHEATRE
THE C.E.L.L.MUSEUM
RALPHL. CARR
JUDICIALCENTER
THE VANCE KIRKLANDMUSEUM
COLORADOCONVENTION
CENTER
STATECAPITOL
U.S.MINT
DENVER PERFORMING
ARTS COMPLEX
WRITER SQUARE
TABOR CENTER
LARIMER
SQUARE
CLYFFORD STILLMUSEUM
U.S. POSTOFFICE
DENVERPAVILIONS
UNITEDARTISTSMOVIE
THEATRES
PARAMOUNTTHEATER
AMERICANMUSEUM OF
WESTERN ART
D&FTOWER
EMILY GRIFFITH TECHNICAL
COLLEGE
FIREFIGHTERS MUSEUM
WEBBOFFICEBLDG
DENVER JUSTICECENTER
BYERS-EVANS HOUSE MUSEUM
UC DENVERUC
DENVER
CITY &COUNTY BUILDING
DENVERMUSEUM OF
CONTEMPORARYART
DOWNTOWNAQUARIUM
REICHILDREN'SMUSEUM
OF DENVER PLATTE VALLEY TROLLEY
ELITCHGARDENS
PEPSICENTER
SPORTS AUTHORITY
FIELD ATMILE HIGH
MILLENNIUMBRIDGE
HIGHLANDBRIDGE
MONEY MUSEUMAT THE FEDERALRESERVE BANK
REPUBLICPLAZA
MUSEUM OF NATURE &SCIENCE /
DENVER ZOO(APPROX. 2.5 mi)
EXEMPLA ST JOSEPHHOSPITAL
COLORADO GOVERNOR'S MANSION
GRANT-HUMPHREYS MANSION
BLAIR-CALDWELL AFRICAN AMERICAN RESEARCH LIBRARY
UNIONGATEWAYBRIDGE
PEDESTRIANBRIDGE
COORSFIELD
SPORTS AUTHORITY
FIELD ATMILE HIGH
SAKURASQUARE
DENVER BOTANICGARDENS
PEDESTRIANBRIDGE
PEDESTRIANBRIDGE
FEDERALDISTRICT
U.S.POST
OFFICE
16T
H S
T M
AL
LLY
LE CT
JASO
N ST
W 28TH AVE
17TH ST
W 31ST AVE
LIPAN ST
W 26TH AVE
W 27TH AVE
UMATILL
A ST
VALL
EJO ST
MARIPOSA ST
DECAT
UR ST
NAVAJO
ST
WYANDOT S
T
ALCOTT
ST
BRYANT S
T
QUIVAS S
T
VALL
EJO ST
SHOSH
ONE ST
CLAY ST
W 33RD AVE
W 32ND AVE
ZUNI S
T
W 35TH AVE
W 35TH AVE
W 36TH AVE
W 37TH AVE
PECOS S
T
OSAGE S
T
W 29TH AVE
7T
H S
T
BRYANT S
T
W BYRON PL
W 20TH AVE
DECAT
UR ST
BRYANT S
T
CLAY ST
ELIOT S
T.
WATER ST
BASSETT ST
PLATTE ST
ERIE ST
18TH ST
W CAITHNESS PL
W ARGYLE PLW DUNKELD PL
BOULDER ST
TEJON ST
W 34TH AVE
W 36TH AVE
W 37TH AVE
N SPEER BLVD
CENTRAL ST
CRESCENT DR
ALCOTT ST
W 23RD AVE
MILE HIGH WALK
ZUNI S
T
19T
H S
T
18T
H S
T
INCA S
T
W 29TH AVE
CHESTNUT PL
FOX S
T
HURON ST
WEWATTA STDELGANY ST
19T
H S
T
ROCKMONT DR
WEWATTA ST
LITT
LE R
AVEN S
T
DELGANY ST
9T
H S
T
12
TH
ST
CHOPPER CIRCLE
ELI
TC
H CIR
5TH ST WALNUT ST
7T
H S
T
12T
H S
T
14T
H S
T
LARIMER ST
WAZEE ST 1600
MARKET ST 1400
17T
H S
T
BLAKE ST 1500
ARAPAHOE ST 1100
18T
H S
T
LARIMER ST 1300
LAWRENCE ST 1200
WYNKOOP ST 1700
14T
H S
T
15T
H S
T15
TH
ST
13TH
ST
COURT PL 300
CLEVELAND PL
GLENARM PL 500
17T
H S
T
GALAPAGO ST
CALIFORNIA ST 700
CURTIS ST 1000
TREMONT PL 400
19T
H S
T
CHAMPA ST 900
STOUT ST 800
24TH
ST
ARAPAHOE ST
CURTIS ST
PA
RK
AV
E
TREMONT PL
GLENARM PL
21S
T S
T
WELTON ST
CALIFORNIA ST
22
ND
ST
W 12TH PL
SHOSH
ONE ST
FOX S
T
RIO CT
CURTIS ST
UMATILL
A ST
ELATI ST
DELAWARE S
T
WASHIN
GTON ST
EMER
SON ST
OSAGE S
T
E 18TH AVEOGDEN
ST
W 14TH AVE
W 11TH AVE
MARIP
OSA ST
KALAMATH S
T
LIPAN S
T
SANTA F
E DR
LO
GAN ST
GRANT ST
W 13TH AVE
W 13TH AVE
E 17TH AVE
SHERMAN S
T
E 20TH AVE
E 19TH AVE
ONE WAY
UNTIL 14
TH ST
LINCOLN S
T
HUMBOLDT S
T
E 12TH AVE
MARION ST
EMERSON S
T
WILLIA
MS ST
GILPIN
ST
E 14TH AVE
E 13TH AVE
E 12TH AVE
E 11TH AVEEMER
SON ST
OGDEN ST
PEARL S
T
PEARL ST
PENNSYLV
ANIA S
T
FRANKLIN
ST
PENNSY
LVANIA
ST
CLARKSON ST
WASHIN
GTON S
T
LOGAN ST
HIGH ST
SHERMAN S
T
E 16TH AVE
E 17TH AVE
WASHIN
GTON ST
CLARKSO
N ST
W 13TH AVE
OGDEN ST
DOWNIN
G ST
GRANT ST
FRANKLIN
ST
HIGH ST
WILLIA
MS S
T
GILPIN
ST
E 11TH AVE
VINE S
T
RACE ST
GAYLO
RD ST
E 10TH AVE
E 9TH AVE MARION ST
HUMBOLDT S
T
HUMBOLDT S
T
E 14TH AVE
E 13TH AVE
VINE S
T
RACE ST
GAYLO
RD ST
E 8TH AVE
E 6TH AVE
E 6TH AVE
CORONA ST
E 7TH AVE
DOWNING ST
W 9TH AVE
W 10TH AVE
SEMINOLE RD
BANNOCK ST
W 7TH AVE
W 11TH AVE
FOX ST
DELAWARE S
T
NAVAJO
ST
W 10TH AVE
ACOMA S
T
ELATI S
T
W 9TH AVE
CHEROKEE ST
INCA ST
BANNOCK ST
GALAPA
GO ST
LIPAN ST
W 8TH AVE VIAD
VALL
EJO ST
ALCOTT
ST
BRYANT S
T
VALL
EJO ST
BRYA
NT S
T
TEJO
N ST
W BARBERRY PL
CANOSA CT
W 11TH AVE
YUMA ST
W 7TH AVE
W 9TH AVE
DECAT
UR ST
W 8TH AVE
31ST
ST
32ND
ST
W 29TH ST
LAFA
YETTE
ST
GLENARM PL
29TH
ST
WESTON ST
35TH
ST
31ST
ST
DENARGO ST
DENARGO M
ARKET
31ST ST
34TH
ST
E 30TH AVE
LAFA
YETTE
ST
GLOBEVILL
E RD
33RD
ST
29TH
ST
GILPIN
ST
ARKINS CT
27TH
ST
HIGH ST
26TH
ST
30TH
ST28
TH S
T
25TH
ST
FRANKLIN
ST
27TH
ST
MARION ST
MARION ST
E 35TH AVE
E 34TH AVE
E 36TH AVE
E 37TH AVE
WALNUT ST
CALIFORNIA ST
CURTIS ST
BLAKE ST
LARIMER ST
LAWRENCE ST
32ND ST
MARTIN LUTHER KING BLVD
CHAMPA ST
STOUT ST
E 19TH AVE
GILPIN
ST
MARION ST
E 20TH AVE
GILPIN
ST
E 18TH AVE
HUMBOLDT S
T
E 24TH AVE
E 25TH AVE
E 29TH AVE
FRANKLIN
ST
WILLIA
MS ST
WILLIA
MS ST
E 26TH AVE
HIGH ST
VINE S
T
VINE S
T
RACE ST
RACE ST
GAYLO
RD ST
E 23RD AVE
E 31ST AVE
DOWNING ST
ELIZA
BETH ST
ELIZA
BETH ST
ELIZA
BETH ST
E 31ST AVE
MILWAUKEE
ST
MILWAUKEE
ST
E 30TH AVE
E 28TH AVE
E 27TH AVE
E 33RD AVE
CLAYTO
N ST
JOSE
PHINE S
T
COLU
MBINE S
T
FILLM
ORE ST
E 29TH AVE
E 34TH AVE
E BRUCE RANDOLPH AVE
VINE S
TRACE S
T
GAYLO
RD ST
FILLM
ORE ST
DETROIT
STMILW
AUKEE ST
ST PA
UL ST
DETROIT
ST
FILLM
ORE ST
CLAYTO
N ST
E 12TH AVE
ELIZA
BETH ST
COLU
MBINE S
T
E 16TH AVE
E 17TH AVE
VINE S
T
GAYLO
RD ST
E 9TH AVE
E 10TH AVE
FILLM
ORE ST
DETROIT
ST
CLAYTO
N ST
ELIZA
BETH STCO
LUMBIN
E ST
FILLM
ORE ST
DETROIT
ST
MILWAUKEE
ST
E 7TH AVE PKY
W COLFAX AVE
AURARIA PARKWAY
SP
EE
R B
LVD
W COLFAX AVE
BROADWAY
SP
EE
R B
LVD
PA
RK
AV
E
SANTA
FE DRKALA
MATH ST
E S
PE
ER
BLV
D
W COLFAX AVE
LINCOLN S
TBROADWAY
JOSE
PHINE S
T
YORK ST
W 8TH AVEW 6TH AVE
W 6TH AVE
BRIGHTON BLVD
YORK ST
YORK ST
E 8TH AVE
2 W
AY U
NTIL
WAZ
EE
2 W
AY U
NTIL
BLA
KE
20
TH
ST
ONE WAY
SOUTH
OF 2
0TH ST
25
HIGHLANDJEFFERSON
PARK
FIVE POINTS ARAPAHOESQUARE
CAPITOL HILL
UPTOWN
GOLDEN TRIANGLE
LA ALMA /LINCOLN PARK
BALLPARK
FIVE POINTS
LOWERDOWNTOWN
(LODO)
CENTRALPLATTEVALLEY
Trimheight7.25”
Bleedheight7.375”
Categories 2013 % 2012 % Budget oftotal aCtual oftotal
Maintenance & Repair 2,321,056 36.0% 2,340,784 40.3%
Management Services 841,141 13.1% 833,146 14.3%
Safety 671,133 10.4% 742,044 12.8%
Pedestrian Environment 665,279 10.3% 648,022 11.1%
Special Projects 347,458 5.4% 153,577 2.6%
Holiday 308,958 4.8% 302,970 5.2%
Mall Vending 279,769 4.3% 196,231 3.4%
Periodic Maintenance Expenses 239,700 3.7% 110,048 1.9%
Skyline Park 237,697 3.7% 86,326 1.5%
Marketing and Communications 190,943 3.0% 141,502 2.4%
Research 137,711 2.1% 106,344 1.8%
Economic Development Services 123,398 1.9% 117,851 2.0%
Operating Reserve 75,375 1.2% 34,714 0.6%
totaleXPeNditures $6,439,618 100.0% $5,813,559 100.0%
In 2012 the BID focused on the priorities identified on page one and had many notable successes in its core priorities listed below:
maintenance and operations• Provided daily oversight of Block By Block for main-
tenance of the 120 block district
• Refurbished all wayfinder signs along the 16th Street Mall
• Pulled 72,690 bags of trash, removed 15,600 graffiti tags and 1,971 bags of recyclables
• Initiated a district-wide tree inventory
safety initiatives• Provided off-duty police on the Mall and in the Convention Center
Corridor
• Expanded off-duty police services in Lower Downtown, in a part-nership with LoDo District
• Exceeded $1,000,000 in contributions to the St. Francis Center for social service outreach over the last 9 years
economic development• Provided information to 16 companies considering relocation or
expansion in Downtown
• Reached out to 26 companies occupying a total of just over 1 mil-lion square feet of office space whose leases were up for renewal; equivalent to 4,000 employees
pedestrian environment enhancements• Granted licenses to 34 vendors, leases to
38 sidewalk cafes, and 4 weekend street fairs
• Introduced operational and customer conscious changes to the Mall vending program including standardizing hours of operation; variable rates; and renewed focus on enhanced cart branding and visual appeal
ACCoMPlIshMenTs20I2
new planters
added
72,690Bags of trash removed
In addition to the priorities listed on page one, the BID is committed to ensuring that Downtown Denver remains clean, safe, attractive and economically vital by focusing on the following initiatives in 2013:
• Continue to focus on retaining and recruiting employers in Downtown Denver
• Expand the diversity of Downtown’s retail mix with daily needs and soft goods retailers
• Improve maintenance services by revamping the service schedules and routes and purchasing additional equipment
• Require a level of quality that increases customer attraction to street vendors and creates critical mass whereby each block feels like a destination worth visiting
• Continue to focus on holiday entertainment and programming through major events such as the New Year’s Eve Fireworks and Grand Illumination.
• Revamp the Downtown Ambassador program to create a stronger presence in the BID area
• Activated the Mall through the Your Keys to the City Program which placed 10 hand-painted pianos of the Mall for public use
• In partnership with Southwest Airlines and the City, provided 8 weeks of outdoor movies and concerts in Skyline Park attracting approximately 3,000 attendees
targeted visitor marketing and communications• Promoted Downtown attractions and events and informed and
engaged the general public, BID property owners and other stake-holders through multiple different channels and communication tools: The Urban Eye electronic newsletter, Monthly Event Flyers and the Downtown Denver Map & Directories (390,000 printed and distributed on the Mall and in visitor centers), and monthly issues of the electronic BID Happenings publication
holidays • Illuminated Downtown with thousands of LED lights along
the 16th Street Mall, Skyline Park, California Street, Curtis and Larimer Street
• Attracted visitors and drove business to hotels, retailers and res-taurants through the Winter In The City Campaign and events such as the 11th Annual New Year’s Eve fireworks, co-sponsored by VISIT Denver and the BID and produced by the Downtown Denver Partnership
oBjeCTIves20I3
300treesmaintained
4 i6th street mall core BlocKsenhanced with vending & planters DOwntOwn DEnvER
BUSINESS IMPROVEMENT DISTRICT
BID BOARD OF DIRECtORS
Ed BlairEmbassy Suites Denver Downtown Chair
Josh FineFocus Property GroupVice Chair
Josh ComfortReal Estate Development Services Treasurer
Susan CantwellThe Gart CompaniesSecretary
Dorit FischerNAI Shames Makovsky
Kevin McCabeNewmark Knight Frank Frederick Ross
Myra napoliBrookfield Office Properties
Rick KronSpencer Fane & Grimshaw LLPLegal Advisor
tamara DoorPresident and CEO, Downtown Denver Partnership
John DesmondExecutive Director of the Business Improvement District
DeAr DownTown Denver ProPerTy owner,
Ed BlairDowntown Chair
The Downtown Denver Business Improvement District (BID) repre-sents 385 Downtown commercial property owners who invest in the vitality of Downtown Denver by funding, cleaning and maintenance services, safety initiatives and economic development and marketing programs. In this report, you will find details on the 2012 accom-plishments and the BID’s priorities for 2013. The most notable are summarized below:
In addition to its core responsibilities noted above, in 2012, the BID focused on:
• Improving and growing the 16th Street Mall Marketplace vending program
• Enhancing the pedestrian experience by installing 195 planter pots throughout the district, doubling the size of the program
• Completing the second year of a four year project to collect pedestrian counts on every block in the Downtown Denver Business Improvement District
• Working with the City and RTD to obtain $10 million in funding for major renovations of several blocks of the 16th Street Mall.
For 2013, the major new priorities include:
• Completing the detailed design phase for 3.5 blocks of the 16th Street Mall renovation project
• Expanding tree care services to a number of areas beyond the 16th Street Mall, and increasing the number of new trees in the district
• Activating Skyline Park specifically through a weekly summertime urban food and culinary-themed market, outdoor movies and games, in addition to upgrading the park’s electrical systems
• Increasing the efficiency and quality of our district-wide maintenance services through the BID’s new maintenance contractor, Block by Block
• Activation of the Mall’s “Core Blocks” between Welton and Curtis through enhanced vending, a partnership with Denver Botanic Gardens to add landscape elements, and more tables and chairs.
Thank you for your continued support of and investment in the BID. We encourage you to contact us with any questions or comments.
Sincerely, BID Board of Directors
Panoramic photo by Ryan Dravitz; Inset photos by Larry Laszlo.Designed by Tina Sheppard.