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Page 1: Web-Channel User centered design process

User-Centered Web-Channel Design ProcessB

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tsFor details about this process, please contact me by email ([email protected]) or Twitter (@BPArchitect). Elaborated by BPArchitect. 2011

Review Business Strategy

Review Business Value Framework

Develop User Scenarios

Establish Design Patterns

Define User Market Segmentation

Define Personas

Define Information Architecture

Refine Online Workflows

Establish Validation Scenarios

Web-Channel User-centered Design

Deferring Technology Choices

Understanding Business Strategy

Understanding User Needs

Understanding Functional Requirements IT / Developer-Driven Decision

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