Download - WE16 - Managing Your First Project
Managing Your First Project
Plans are worthless, but planning is everything
• Dwight D Eisenhower
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Panelists – SWE Lehigh Valley
Kathryn Kinsey, PMPIT Project Manager, Air Products and Chemicals, Inc.
Laureen Pellegrino, PMPProcess Engineering Manager and Continuous Improvement Lead at Harsco Industrial Patterson-Kelley
Michele Stuart, PMPPresident, Efficiency Engineers
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Basic Principles of Project Management
What is a project?
A temporary endeavor undertaken to create a unique product, service or result.
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Basic Principles of Project Management
Project management processes fall into five groups:
1. Initiating2. Planning3. Executing4. Monitoring and Controlling5. Closing
Source: Project Management Institute, www.pmi.org
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Basic Principles of Project Management
Project management knowledge draws on ten areas:
1. Integration2. Scope3. Time4. Cost5. Quality6. Procurement7. Human resources8. Communications9. Risk management10. Stakeholder management
Source: Project Management Institute, www.pmi.org
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Project Types
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Hard Skills
Project PlanningProblem Solving
Vendor/Contract ManagementIssue and Risk Management
SchedulesReportingBudgets
Meeting ManagementBusiness Writing
Technical Knowledge
Soft Skills
Well-organizedSelf-driven
Enjoys learning new information and concepts
Strong communication skillsGreat leadership
AccountabilityAttention to detail
IntegrityAbility to work with different
personality types
Project Manager Skill Sets
http://projectbliss.net
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Leading by Example
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Resources on Project Management
Project Management Institute, www.pmi.org – offers Project Management Professional (PMP) certification, training, conferences, and local meetings
The Girls Guide to Project Management, www.girlsguidetopm.com – British IT Project Manager
Project Bliss, www.projectbliss.net
The Lazy Project Manager, www.thelazyprojectmanager.com – “Work Smarter, Not Harder”; has a podcast also
Many colleges/universities offer Master’s Degree or certificate programs in Project Management
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Dealing with Experienced Project Team Members
• Issues you may encounter
• Lack of belief in the project
• Lack of confidence in your ability
• Unconscious bias
• Unwillingness to commit time or prioritize
• Jealousy
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Dealing with Experienced Project Team Members
• Understand your role as PMP:
• Facilitator, not SME
• Listen
• Empathize but do not Patronize
• Conflict Manager
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Dealing with Experienced Project Team Members
• Tools:
• Past Lessons Learned
• Utilize current organizational assets such as
policies and procedures
• PMP Principles and documents
• Conflict Management
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Dealing with Experienced Project Team Members
• Conflict Management:• Understanding emotions – 5 options
• Acceptance• Defensive• Hostility• Cooperation• Withdrawing
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Dealing with Experienced Project Team Members
• Conflict Resolution Modes
• Withdrawal – retreat from the potential conflict• Smoothing - emphasize areas of agreement and
de-emphasize areas of disagreement• Compromising - willingness to give and take• Forcing - direct the resolution in one direction or
another, a win-or-lose position• Confrontation - face-to-face meeting to resolve the
conflict
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Dealing with Experienced Project Team Members
• Suggested Conflict Aids
• Get input from ALL participants• Meet with each participant separately• Allow time to let emotions cool off
• Discuss the conflict resolution process with the team BEFORE the first conflict!
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Overcoming Resistance to Your Authority
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Stakeholders
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Understand your Stakeholders
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Overcoming Resistance to Your Authority
LISTENING is the most important element of communication!
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Overcoming Resistance to Your Authority
• Build relationships before you need them.
• Trust is sustained through frequent face-to-face contact.
• Realize that “what goes around comes around.”
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Project Management is an Art, not a Science
Every interaction is a learning opportunity
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Scenarios
• Being the least experienced person with the project problem
• Project re-boot with everyone volunteered into the team
• Talks to boss in the room, not the true PM• Two team members are in direct conflict
