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HUAWEI TECHNOLOGIES CO., LTD.

JABO NETWORK IMPROVEMENT UPDATE

Update Oct 10th, 2015

INITIATIVE & IMPROVEMENT W41 2015 ON SPM-SALES MEETING

HUAWEI TECHNOLOGIES CO., LTD. Huawei Confidential

Contents

Area Overview

Smart Care

Traffic Trend

Availability Trend

Performance Management

Key Activity

Customer Complaint

Appendix