Transcript
Page 1: Understanding SAP Hosting in the Cloud

Understanding SAP

Hosting in the Cloud

Frank PowellChief Operating Officer

1-2pm Central, Wednesday July 21, 2010

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21st Century ERP Model

Quality – proactive support

delivered by US-based experts

Accessibility – 24x7 direct access

to your support team

Affordability – highly competitive,

fixed price contracts

Symmetry Corporation

Established 1996

Based in Milwaukee WI

100% SAP focusAll SAP applications

All platforms

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Introducing

Frank Powell

Chief Operating Officer

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Agenda

The Cloud Computing Phenomenon

Defining Cloud Computing

SAP Products and the Cloud

SAP’s 3 Layers of the Cloud

Cloud Models

Benefits and Risks

What Does Cloud Computing Mean to SAP Customers?

Questions to Ask Before Leveraging a Cloud Solution

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The Cloud Computing Phenomenon

Quick Cloud Statistics

44% of enterprises considering private clouds (IDC)

Cloud computing services will reach that $222.5

billion market by 2015 (Global Industry Analysts)

82% of solution providers expect revenue increase

with cloud/SaaS offerings (CRN State Of The Market)

20% of all businesses will own absolutely no IT

assets come 2012 (Gartner)

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The Cloud Computing Phenomenon

Business Drivers

5% reduction in expenses can result in up to 45%

increase in net income (SAPInsider/ASUG/SAP)

IT Budgets = 66% for running the business, 19%

for growing the business and 15% for transforming

the business (Gartner)

Overall IT mission to do more with less

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SAP Hosting in the Cloud

…or…

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How Do You Define the Cloud?

The Internet Is the Cloud

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How Do You Define the Cloud?

Cloud computing is internet-based computing, whereby shared resources, software and information are provided to computers and other devices on-demand, like electricity.en.wikipedia.org/wiki/Cloud_computing

On-demand self-service internet infrastructure where you pay-as-you-go and use only what you need, all managed by a browser, application or API. Cloud computing is broken up into multiple segments including: Cloud Infrastructure, Cloud Platforms and Cloud Applications. (see "Cloud Pyramid")www.servepath.com/support/definitions.php

Computing in “the cloud” may refer to a company's own network, but it typically refers to the Internet and the use of web browser-based or rich client applications. In these applications, the software comes from the web servers, and the data may be saved on the servers as well. http://h71028.www7.hp.com/enewsletter/cache/611914-0-0-225-121.html?jumpid=em_di_417810_US_US_0_000

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Definitions

Multi-tenancy

Multiple customers sharing the resources, database and application (like tenants in an apartment)

Lock-in

Refers to being “locked-in” to a cloud vendor’s architecture, configuration and requirements.

Could lead toward monopolies by certain key vendors

Private cloud

An environment using the technologies of cloud computing, but managed internally

On-premise

Being physically located at the customer site

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Definitions

SaaS*

Software as a Service – Applications on the Net that are generally sold

per user by month

IaaS*

Infrastructure as a Service - Outsourced infrastructure in terms of

servers, storage and networking

CaaS

Computing as a Service – Same as IaaS

LaaS

Landscape as a Service – Generic SAP specific landscapes that are

hosted on a project or full time basis

PaaS

Platform as a Service – An IaaS configured for a specific purpose or

development platform

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Definitions

Virtualization

A logical (instead of physical) division of hardware

On-demand

Access to hardware, software or applications on an as-needed basis

Consumption*

Use of an application without regard to location of the core application

or the access point

SOA – Service Oriented Architecture

Not specific to cloud computing

An application development methodology based on building blocks of

“services”

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SAP Products and the Cloud

Business Suite

Traditional ERP products Symmetry traditionally supports

ECC, CRM, PLM, SCM, SRM

All-in-One

Same NetWeaver based applications as Business Suite but with pre-configured clients supported by resellers with vertical solutions

Packaged as ERP, CRM, SRM, BI

Business Objects BI

Known as Data Warehouse, then BW, then BI, then BW now Business Object BI

BI still the data store

Business Objects is the design/display environment

Business One

Smaller Windows only base ERP package

Meant only for small businesses

More of a competitor with Great Plains, Microsoft Dynamics, etc.

Completely different than Business Suite solutions

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SAP Products and the Cloud

Business by DesignTrue “cloud based” application completely re-engineered

First version once known as A1S

Still in Ramp-up – Supposed to be GA by end of July 2010

Contains ERP, CRM, Analytics and other functionality

“Apps” on Demand (ie. CRM on Demand)Same applications as Business Suite, but hosted and provided at a per user per, month pricing model

Simply marketed as cloud applications

Other… xAPPS (xMII, xRPM, etc)Industry Solutions – Vertical solutions for major industries

Duet – Microsoft Exchange Integration

Crystal Reports

Extensions – Connectors for 3rd party applications(Forms,Vistex, Opentext)

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SAP’s 3 Layers of the Cloud

Infrastructure

Servers

Storage

Networking

SaaS

Application Software

Consumption

Use of the application

Without regard to application location

Without regard to user location or access

technology

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Cloud Models – Off Premise (Hosted) Model

Very much like traditional hosting

Leveraging technology

Virtualization

SAN technologies

Fast broadband connections

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Cloud Models - Off Premise (Hosted) Model

Cloud

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Cloud Models – True SaaS Model

Subscription based

Think SAP Business By Design

Google Apps

Third party applications (Fax or EDI)

Architecture

Completely hosted by vendor

Shared with other customers

Maintenance performed by vendor

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Cloud Models - SaaS

Cloud

Subscription Service Pay per User by Month

Business by DesignSAP on Demand AppsGoogle AppsSalesforce.comAutotask

Firewall

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Cloud Models – SaaS (very near future)

Cloud

Firewall

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Cloud Models – On-Premise and SaaS Model

ECC at your site

3rd party products hosted by 3rd party

Limit internal infrastructure

Core applications

Core competencies

Controlled DR

Leverage 3rd party expertise

SAP On-demand products

Fax

EDI

Google Apps

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Cloud Models - On Premise and SaaS Model

Cloud

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Cloud Models – Off-Premise SaaS Model

Hosted core systems

ECC

BW

XI

SaaS for 3rd Party Apps

CRM on-demand

Fax

EDI

No internal infrastructure

Limited internal technical expertise

WAN connectivity is key

Bandwidth requirements

Redundancy

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Cloud Models - Off Premise and SaaS Model

Cloud

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Cloud Models – Network Design

VPNMPLS

T1DS3

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Cloud Model – Benefits and Risks

Benefits

Speedy deployment (the app, hardware, network should already exist)

Vendor maintained expertise

Leveraging the latest in technology

Lower overall Total Cost of Ownership (or just Total Cost)

On-demand resources and licensing

Risks

Multi-tenancy concerns – performance, availability

Security – access, compliance, data

Most apps today allow for limited customization

Interfaces and/or interface development may be limited

Less control over environment

Time to enhancement modifications and patches

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What Does the Cloud Mean to SAP Customers?

What it is…

Opportunity to leverage best TCO solutions for your organization

Business opportunities:

Prototype new application with little or no up front investment

Dynamically grow resources as needed – On-demand

Licensing by-the-drink

The cloud has bridged the gap to allow access to applications anywhere

Another tool in the IT belt to be used where appropriate

What it is not…

An end to current mainstream SAP architecture

Complete replacement of your current landscape

It is not a perfect fit for all situations or all customers

A computing environment without issues

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Questions to Ask Before Leveraging a Cloud Solution

1. What is your definition of Cloud computing?

Make sure you and your team are speaking the same language first

Be clear with vendors on your definition

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Questions to Ask Before Leveraging a Cloud Solution

2. What are your business objectives?

Determine your business objectives, then the goals and strategy that

fit them

Core applications

Infrastructure

3rd party applications

Business drivers

Costs

Expertise

Location

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Questions to Ask Before Leveraging a Cloud Solution

3. How will a cloud model impact your IT policies?

Security

GRC concerns (ITAR, PCI?)

Multi-tenancy concerns

Data security

SLA’s

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Questions to Ask Before Leveraging a Cloud Solution

5. How important is custom development/customization to your

organization

Does a cloud solution provide the required flexibility?

6. What interfaces must be accounted for?

What requirements do you have?

How often do they change?

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Questions to Ask Before Leveraging a Cloud Solution

7. How do you calculate ROI?

Infrastructure

License fees

Support/Maintenance fees

Training

Labor costs

Upgrades costs

Capital expense vs. lease or rent

Over how many years?

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Symmetry’s Cloud Offerings

Traditional hosting

Private cloud

Rental systems

CaaS – Computing as a Service

LaaS – Landscape as a Service

IaaS – Infrastructure as a Service

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Summary

Cloud computing is more of a market label and not a single unique

technology

Provides flexibility in deployment of new applications and should be

a consideration for new needs

Bridges a gap to permit application located anywhere to be

accessed from anywhere

Evaluate business requirements and ROI when investigating cloud

based solutions

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Frank Powell414-732-2731

[email protected]


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