Download - Transformation Case Study Highlights
@MichaelSahota
Transformation Case Study: Value People
About Michael17 years IT
11 years Agile
STRATEGIC PLAY®
!
@MichaelSahota
Context
Context
• 100 person internal department • Delivering Digital Media (websites, audio, video) • Select via RFP process for training and some follow-‐up coaching •Working together with Paul Heidema •We are “The Agile Trainers” •We have 5 days to understand what is going on and co-‐create a plan. (clock is Lcking)
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@MichaelSahota
Why Are We Here?
Why Are We Here?
•We are guides on Journey •What is the Will of the system? • “Agile Enablement” -‐ ambiguity creates opLons. •Workshop: Why are we doing Agile? • Agile is not the Goal! Agile supports the Why.
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Why #1 – A Quality Product Why #2 – Speed and Effectiveness
Why Are We Want Agile?
Why #3 – Collaboration
Why #4 – Empowerment
Note: Agile is not the goal!
@MichaelSahota
Discovery
Discovery
• Get the word on the street • Capture emoLonal stories with Lego •Write down exact quotes • IdenLfy Themes and back up with data
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Many Disparate Pieces à Don’t interconnect Jumble: Hard to figure out how to move and understand
Top-‐down – looks great BUT Technically absurd. Can’t change what’s built. “Meets requirements on paper”
WALL Stopping us. Feel constrained. Impediments. Green = Meetings, meetings, meetings Red = Conversation Gray = what gets done.
@MichaelSahota
Report Out
Report Out• Share challenging observaLons with compassion. THIS IS KEY. • Role-‐Playing Morpheus • Invite execuLves to make a choice
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@MichaelSahota
Co-Create a Plan
Co-Create a Plan
• Stance: Be authenLc and vulnerable •We are in this Together. • Talk about fears • Use secret ballot for gebng direcLon • Set direcLon, not details • Failure to decide is Failure of the iniLaLve •Write the IncepLon Deck/Charter Immediately
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Secret Ballot: How Many Days for Tactical Strategic Cultural?
@MichaelSahota
Transformation Model
Transformation Model• Allow things to unfold. Star on Horizon. Baby Steps. • Don’t Ever use the word “TransformaLon” -‐ too scary! • Complex AdapLve Systems • Grow leadership TEAM • “It’s all the lifle things. No big event.” • It is hard because we are making small changes day by day. No big TA-‐DA. • It is hard and slow because we are paying off years of accumulated OrganizaLonal Debt. 22
Create an Culture “Attractor”
Who are we now?Who do we want
to be?
Identify small safe-to-fail
experiments
Lead the Way
@MichaelSahota
What Unfolded
What Unfolded• Culture Reboot Roadmap • Teamwork & CollaboraLon Skills Training • Temenos Leadership Retreat -‐ “It was scary at the Lme, but now I see how essenLal it was to our success”. • OrganizaLonal Design (Culture) Training • Crowd-‐source decisions • Agile Training (aker 2 months) -‐ “Now I understand why we waited to do Agile training. It makes total sense”.
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Build Trust & Safety (Temenos Workshop)
➢ Great teams are built on trust.
➢ Take time to value one another as human beings
➢ Tell our story 1. Past (Influence Map) 2. Present (Clean Slate) 3. Future (Personal Vision)
@MichaelSahota
Key Points
Insights• “It’s all the lifle things. No big event.” • It is hard because we are making small changes day by day. No big TA-‐DA. • It is hard and slow because we are paying off years of accumulated OrganizaLonal Debt.
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What I Did (that made the difference)
1. Uncover what’s really going on 2. Share observaLons in a loving and caring way 3. Help people choose their own reality and
desLny
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Contact me for help with this
Phone me: 416.999.3297
Email me: [email protected] Sign up for my newsletter at: http://agilitrix.com
I wrote “the book” on Agile & Culture.
