Download - Stacey James Resume 1
STACEY JAMES
5746 Temple City Blvd, Temple City, CA 91780 C: 818-216-8915 [email protected]
PROFESSIONAL SUMMARY
I am an analyst with twenty years experience in the healthcare industry focused on the revenue cycle. Focused on process improvement and able to manage projects as needed. Professional, well organized, creative, and customer
service-oriented. I offer a unique combination of creativity and analytical skills with the ability to assess both a business user and technical vantage point.
SKILLS
Effective multi-tasker Product launches Data analysis Team player Microsoft Office
WORK HISTORY
Senior System Analyst, 12/2011 to Current City of Hope National Medical Center – Duarte, CA
System support (Allscript's Patient Financial Manager, 3M CRS, 3M CDIS, 3M 360 Encompass) Project lead on system upgrades New System Implementation and configuration New employee training
CIS Analyst II, 10/2007 to 12/2011 City of Hope National Medical Center – Duarte, CA
Configuration and implementation of new financial system Project lead on multiple system upgrades System support post implementation
Financial Coordinator, 11/2006 to 10/2007 City of Hope National Medical Center – Duarte, CA
Vendor reconciliation Outreach Program Lead for Anatomic Pathology and Cytogenetics Lead Collector supporting collection efforts, contract management and payment evaluation
Collector, 02/2003 to 11/2006 City of Hope National Medical Center – Duarte, CA
Multiple payer insurance follow-up Denial Management Patient Billing Secondary insurance billing
Patient Service Representative, 09/1998 to 02/2003 Insight Health Services, Corp – Monterey Park, CA
Marketing and Promoting Scheduling Insurance verification/authorization Pre-billing, Billing, and Collections
Office Manager, 09/1997 to 09/1998 William M. Schirmer – Glendale, CA
Billing and Collections Insurance verification/Authorization
Scheduling Training Interns Assisted Doctor with patients
Chiropractic Assistant, 04/1994 to 09/1997 Cullen Chiropractic Clinic – Pasadena, CA
Answer Phones Schedule patient appointments Billing and Collections Assisting Doctor with patients Accounts payable and Accounts receivable
EDUCATION
Bachelor of Science: Business Administration, 2007