Keynote address: Lessons learnt from Mid Staffordshire
Sir Stephen Moss, Chair, Mid Staffordshire NHS Foundation Trust
Lessons learnt from Mid Staffordshire
Plan
• History
• The impact
• Work in progress
• Final thoughts
Lessons learnt from Mid Staffordshire
History
• What went wrong?
• The context
• The investigations/inquiries
Lessons learnt from Mid Staffordshire
The Impact
• Loss of public confidence
• Staff morale
• Media attention
• Increased scrutiny
Lessons learnt from Mid Staffordshire
Focus to date:
Restoring public confidence
• new board
• zero tolerance to poor care, safety and behaviour
• hold individuals to account
• increased staff numbers/skill mix
Lessons learnt from Mid Staffordshire
Focus to date:
Restoring public confidence
• new governance system
• clear quality priorities
• established clinical networks
• improved clinical engagement.
Lessons learnt from Mid Staffordshire
Focus to date:
Restoring public confidence
• leadership development
• value framework
• improved external relationships
• approaches to whistleblowing.
Lessons learnt from Mid Staffordshire
Changes to the way the Board works
• public meetings
• board reports
• human impact
• role of the executive nurse
• being brave
• getting the basics right.
Lessons learnt from Mid Staffordshire
Final thoughts
• keep Mid Staffordshire on your radar
• make use of the Intelligent Board Report
• remember that people come before numbers
• ignore the fundamentals of care at your peril.
Lessons learnt from Mid Staffordshire
Final thoughts
• organisational development is NOT a ‘soft’ issue or an optional extra
• the Board is the primary regulator
• intelligence from your local community is an important element of regulation.
