STACEY L. BUZAY [email protected] Mobile: (612) 214-1190
http://www.linkedin.com/in/staceybuzay Lake Elmo, MN 55042
SENIOR SALES MANAGER More than 15 years’ experience as a successful Sales Manager building and leading top-producing sales teams while driving significant revenue and profit growth. Broad leadership experience across all core business functions with
emphasis on sales and marketing, finance, human resources, and performance improvement. Inspirational and innovative leader with the ability to inspire trust, clarify purpose, align organizational systems, unleash individual talents, and build
long-standing, collaborative relationships. Expert in identifying and capturing new business and new market opportunities through strategic identification, joint ventures, partnerships, and strategic alliances. Exceptionally creative
and intelligent with outstanding problem-solving skills. Incredible work ethic and drive.
Areas of expertise:
SALES MANAGEMENT – BUSINESS DEVELOPMENT – TEAM LEADERSHIP – ACCOUNT DEVELOPMENT – REVENUE GROWTH
PROFIT & LOSS (P&L) – PERFORMANCE EVALUATION – COMMUNICATIONS – CLIENT RELATIONSHIP MANAGEMENT (CRM)
STRATEGIC PLANNING – FUNDRAISING – HIRING, TRAINING & DEVELOPMENT – UNDERWRITING – MORTGAGE
PROFESSIONAL EXPERIENCE
ANDERSEN WINDOW / RENEWAL BY ANDERSEN – Roseville, MN 2010 to 2011 Start-to-finish window and door replacement division of Andersen Corporation, most recognized window brand in the US.
SALES MANAGER
Spearheaded the development and performance of all sales activities in the Twin Cities market. Built top-tier sales team able to revitalize dormant accounts, recapture lost accounts, and penetrate new target markets. Led a staff of 17 Sales Representatives through sales processes. Orchestrated team from initial client consultation through all phases of negotiation to final sales closing and contract delivery. Personally managed key account relationships. Conducted performance reviews with all sales representatives to build more effective communications, identify training needs, and provide insight for the improvement of sales success. Led team to achieve maximum profitability and growth in line with company vision and values.
Led sales team to be ranked #1 nationwide for sales volume and profitability.
Honored with annual sales award in 2010 for achievements of top-producing team.
FEARON FINANCIAL – Eagan, MN 2009 to 2010
Full-service mortgage banker.
SALES MANAGER
Established impressive client base to boost revenue and profit growth for mortgage banker. Researched call center capabilities and planned recruitment of call center team with intent on implementing center to enhance business. Developed exceptional customer relationships built on integrity and trust.
Acquired one of the top-producing realtors in the country as client.
WELLS FARGO HOME MORTGAGE/EDWARD JONES MORTGAGE– Minneapolis, MN 2006 to 2009
Wells Fargo joint venture; provider of home financing solutions.
NATIONAL SALES MANAGER / PRESIDENT
Promoted to turn around and revitalize underperforming sales team. Established a dynamic, energized work environment and led sales team to drive volume, profitability, and customer service to an unprecedented level.
STACEY L. BUZAY [email protected] (612) 214-1190 Page 2
Maintained full responsibility for P&L. Recruited, developed, and retained top sales professionals. Managed staff capacity, growing EJM from 30 to 210 employees. Collaborated with key business partners inside and outside the organization to increase financial advisor participation through strategic planning. Implemented performance standards and set goals for team.
Achieved 4% attrition rate by creating positive working environment and effectively motivating employees.
NATIONAL SALES MANAGER / PRESIDENT, continued…
Increased sales from $36M to $1B and boosted profitability from $1M to more than $12M, leading team to become the 26th largest mortgage company in the country.
Raised more than $250,000 for local charities within the community through fundraising efforts; charged employees $20 per month to dress in business casual attire and donated funds; spearheaded initiative to boost employee satisfaction while giving back to the community.
WELLS FARGO HOME MORTGAGE – Minneapolis, MN 2002 to 2006 Provider of home mortgages; division of Wells Fargo Bank
SALES MANAGER
Hired, trained and mentored top-performing sales team. Formed strategic plans and increased market share to outperform and eliminate competition. Identified key partners to drive revenue. Managed clients and drove them to success. Determined target customers and assisted in direct sale.
Received President’s Club Award for being in top 5% of most successful sales managers in the country.
WELLS FARGO HOME MORTGAGE/(FORMERLY NORWEST MORTGAGE) – Minneapolis, MN
Provider of home mortgages; division of Wells Fargo Bank 1998 to 2002
MORTGAGE SPECIALIST / TEAM LEAD
Managed pipeline of 80 to 120 loans with responsibility of processing, underwriting, and closing loans. Demonstrated exceptional customer service to corporate clients in multiple business channels including Joint Venture, Alliance, and Relocation. Worked in cooperation with Marketing Department to lead high profile clients to success.
Honored with Service Conference Award in 2001 for producing best customer satisfaction ratings.
Nominated for multiple Service Excellence and Best Shot Awards by colleagues.
Obtained Level 4 Underwriting Authority (all credit risk, loans up to $1M).
EDUCATION
Completed significant coursework towards degree in Special Education – University of Wisconsin-Madison
TRAINING
Andersen five-week Leadership Essentials Change Management
Seibel Sales Management Business Communications
High Trust Sales Managing for Premier Performance
MAGIC of Customer Service Managing Diversity in an Inclusive Environment
PROFESSIONAL AWARDS
Recipient of Sales Conference Award – 2003, 2004, 2006, 2007
