QUICK STARTQUICK STARTTRAINING

Updated – April 15, 2011

TOPICSTOPICS1. Mindset1. Mindset

2. Comp Plan2. Comp Plan3. Customers3. Customers4. Recruiting4. Recruiting5. Promoting 5. Promoting

EventsEvents

MINDSET MINDSET Section 1

SaveYour-SelfTimeEnergy Money

SYSTEMSYSTEMSYSTEMSYSTEM

EVERYTHING YOU DO DUPLICATES

GOOD or BAD

YOUR WHY YOUR WHY What is the real reason you joined

ACN? – That is your WHY.

EMOTIONAL ROLLERCOASTEREMOTIONAL ROLLERCOASTER“ACN is a Numbers Game”

Derek Jeter is one of MLB all-time hits leader with a .309 career batting average. That means he struck out nearly 70% of the time. Derek Jeter earned $18.9 million in 2010. Are you willing to go through the numbers and strike out 70% of the time to be a success in ACN?

THE LAUNCHTHE LAUNCH

Schedule the Launch to take place in the 1st 24/48 hours of signing up.

The Launch is the most important part of your ACN business. When a new Rep enters your business an enormous responsibility falls on your shoulders. If you’re not willing to launch them properly or if the new Rep isn’t willing to be launched correctly DO NOT bring them into ACN as you are setting them up for failure. Will you be 100% Coachable?

COMP PLANCOMP PLANSection 2

““Compensation is Compensation is only earned at ACN only earned at ACN when customers are when customers are

acquired!”acquired!”

YouQTT

QTT

Qualified Reps can earn a $40 (CAB) Customer Acquisition Bonus every time they directly sponsor a new TT that gets qualified in the 1st 30 days.

QTT CAB

$40

PERSONAL PERSONAL RESIDUAL INCOMERESIDUAL INCOME

1% - 10%1% - 10%Example

If you have 25 Wireless Customers @ 2 points each

totally 50 points that are billing $40 a month. Your personal residual income

would be $100 a month or $1200 a year. You would

need to have over $100,000 in a savings

account to earn the same amount in interest

1+ Points30+ Points40+ Points

50+ Points

1%3%5%

10%

Upline commissions are cut in half when personal commissions are 3% or above

OVERIDING OVERIDING RESIDUAL INCOMERESIDUAL INCOME

Level ResidualLevel ResidualYou

1234567

1% to 10%¼%¼%¼%½%3%5%8%

Energy Services Are 50% Commissionable

ETTETT

QTTQTT5 points5 points

QTTQTT5 points5 points

QTTQTT5 points5 points

ETTETT

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

Team CABs* Team CABs* Up to $3000Up to $3000

US – 7 pointsUS – 7 points

CA – 5 pointsCA – 5 points

ETLETL

ETTETT ETTETT ETTETT

ETLETL

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

Team CABs* Team CABs* Up To $7000Up To $7000

15 points

TCTC

200200ptspts

TCTC

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

Team CABs* Team CABs* Up to $25,000 - Up to $25,000 - Plus a $50 CABPlus a $50 CAB

200200ptspts

200200ptspts

ACN COMPENSATIONACN COMPENSATIONRVPUp To

$50K$30 Cab$15 Cab

Up To 1½% Residual Income

Past 7th Level

SVPTC Comp

RVP Comp$30 Cab$15 Cab

Up To 3½% Residual Income

Past 7th Level

RD*Up To

$31K Up To 1% Residual Income

Past 7th Level*Includes

TC - TCABS

*QTT must have 5 customer points with a minimum of 2 Preferred Services. They can’t be two of the same services in the same household on the same credit card. TCABs are promotional bonuses earned monthly based on the number of new Team Trainers who acquire the minimum required customers within their first 30 days. No compensation is earned at ACN unless customers are acquired. Success as an ACN Independent Representative is not guaranteed but rather influenced by an individual’s specific efforts.

CUSTOMERSCUSTOMERSSection 3

CUSTOMER GOALSCUSTOMER GOALS 24 Hours – QTT 30 Days – 20 Points 90 Days – 50 Points

Yourself Friends & Family Those not joining ACN

CUSTOMER SOURCESCUSTOMER SOURCES

ACN SERVICESACN SERVICES• Videophone or Digital Phone = 2 points • Local & LD Bundled = 2 points• Wireless = 1 to 5 points• Energy (Gas & Electricity) = 1 point• Digital Talk (Business) = 2 to 5 points• Wireless Internet = 1 to 2 points• Satellite TV = 2 points• Home Security = 2 points• Business Assistant = 1 point• Premium Technical Support = 1 point

CUSTOMER SCRIPTCUSTOMER SCRIPT“FAVOR – HELP – TRY”

SHARE YOUR WHY

“I just got started with a home services company because (Share your why). I need a few more customers today to reach my 1st promotion. Would you do me a HUGE FAVOR & HELP me out & TRY one of my services?”

RECRUITINGRECRUITINGSection 4

100 PERSON LIST100 PERSON LIST

Success Tip: Don’t Prejudge

List everyone, especially the most successful, those with strong work ethic, those that are sick and tired of being sick and tired. Everyone deserves the right to tell you no.

TIP: Those you think WillWill – WontWont and those you think Wont Wont – Will.Will.

PIQUE SCRIPTPIQUE SCRIPTNATURAL, EXCITED, URGENT!

What to say: “Are you open to making extra money? Great! I’m working with a company being endorsed by Donald Trump that was featured on the Celebrity Apprentice. You need to see this (location & time). Can I count on you?”

If They Ask Questions: “It has to do with getting paid when people pay for essential services. One of the top people in the company will explain it. You need to see it the same way I did!.”

If They Can’t Make It: “You have to see this right away! How soon can we meet?” (24/48 Hrs)

Success Tip! – These scripts are only suggestions. Use whatever script that work best for you & your market.

PRESENTATIONSPRESENTATIONS

Success Tip: Private Business Receptions (PBRs) are the most effective because they allow you to present to more people faster. They are the best use of everyone’s time. Utilize the other presentations if you are unable to meet face to face.

PBR or 1on1 TELEPHONIC ON-LINE

PBR PBR BEFORE & AFTERBEFORE & AFTER

Confi

rm

Follo

w U

p

Confirmation/Hello Calls – Confirmation/Hello Calls – The presenter confirms all guests prior to PBR to help lock the prospect into attending.

Follow Up CallsFollow Up Calls – – The very next day the presenter & host call each guest together to determine if they are ready to get started or be a customer. Use Customer Survey Form the guest completed @ PBR.

PBR PBR CHECKLISTCHECKLIST Guest list to leader 24 hours prior to confirm Leader brings Video Phone to demonstrate DVD cued and ready to play ACN Overviews - Color Customer Survey Forms: Guests complete as they arrive Rep Agreements Pens & Clipboards Success Magazines & DVDs Upbeat background music before & after Light Refreshments (No Alcohol) Never interrupt the presenter Kids in bed/babysitter and pets outside Print Sign-in sheet www.rvpinternational.com

PROMOTING PROMOTING EVENTSEVENTS

Section 5

PROMOTING EVENTSPROMOTING EVENTS

Your paycheck is directly related to how many of your

team use the events.

- On-line Training- On-line Training- Local Training- Local Training

- Regional Training- Regional Training- International Training- International Training

FOLLOW THE FOLLOW THE SYSTEM SYSTEM & &

SaveYour-SelfTimeEnergy Money