Download - Quick Check Usability Testing - UPA 2012
Kate Walser
CX Insights
@kwalser
June 5, 2012 • UPA International 2012 Conference
Jon Rubin
US General Services Administration
@govnewmedia
Quick Check Testing for User Feedback
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Ideally
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Sometimes reality…
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Today’s ChallengesDesign validation vs. Time, Budget, Resources, Access to users
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Perceptions
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Critique as Inspiration
7Picture Source: Whitney Quesenbery
In person
Notablehttp://www.notableapp.com
flickr http://www.flickr.comTo give people “Add a note” option, go to You > Your Account > Privacy & Permissions
Online options
Users provided
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Planning a testPurpose, Context, Place & time, Setup, Checkin
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Sample Questions
Where would you look to complete [task 1]?
Was there anything that helped you know that?
How clear is the content?
Are there any design elements that help you understand how to use this?
What would you suggest changing?
Are there any elements your friends, family, or colleagues would have trouble understanding?
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Goals
Participants & Recruiting
Location (online, in-person...)
Duration
Background / Context participants will need
Materials needed
Questions you want answered
How you will collect results
Group Exercise
Plan a Quick Check Test
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Case Study
GSA First Fridays
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Howto.gov/firstfridays
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http://www.youtube.com/watch?v=pC0ODg2MpuE
2010th Floor 6th Floor
UnmoderatedModerated
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Permissions
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Publications Test: Success rate by task
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Lessons LearnedTips & Takeaways
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Location
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Advertising
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Code your answers
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A good hook is key
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3610th Floor 6th Floor
UnmoderatedModerated
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Final Thoughts
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Photo Credits
Quick Check TestWhitney Quesenbery, Open University open hallway usability test
Micah + Santiago running a critiquehttp://www.flickr.com/photos/drew-harry/5392135365/
Brighton Uni Usability Labhttp://www.flickr.com/photos/yandle/3231977570/
Project 365 #288: 151009 Making Planshttp://www.flickr.com/photos/comedynose/4014541800/
