Internet Access:
What to do when free is not enough
©2013 PSAV Presentation Services. All Rights Reserved.
Nice to have
Mission critical
Terminology
How to prevent failure
How to negotiate
What will the future hold?
RealityCheck(1981)
Video
http://www.youtube.com/watch?v=rE0Pc66NhFo
RealityCheck(1994)
2010
1 GB/hr 3 GB/hr
Terminology
1.Bandwidth2. Infrastructure3.Support
50:1 1:1Incoming Bandwidth
Shared Dedicated
Incoming Bandwidth
Guest Rooms
Meeting Space
Bandwidth
Everyone Else’s
Meetings
Your Meeting
Shared
Public Space
Back Office
Dedicated
56k modem
ISDN (128k)
T1 (1.5 Mbps)
DSL
Cable
T3 / DS3 (45 Mbps)
Metro Ethernet (100 Mbps)
0 10 20 30 40 50 60 70 80 90 100
Mbps
SharedDedicated
56k modem
T1 (1.5 Mbps)
Cable
Metro Ethernet (100 Mbps)
0 100 200 300 400 500 600 700 800 900 1,000
Mbps
SharedDedicated
Infrastructure
Access Points
Wi-Fi install year Wi-Fi Version Single Band Dual Band2006 b 25 N/A2008 – 2011 a + g 50 1002012 – 2013 n 75 1502014 ac N/A 300
Support
Top 5 ways to prevent a Wi-Fi failure
Who’s had a bad Internet experience?
Video
http://www.youtube.com/watch?v=znxQOPFg2mo
1. Inadequate Bandwidth
2. Inadequate Infrastructure
3. Inadequate Support
4. External Factors
5. Lack of Planning
Interference
Presenters
Exhibitors
Show Management
Attendees
Inadequate Bandwidth
Free to use and found at;
http://www.conventionindustry.org/StandardsPractices/APEX/bandwidthconnectivity/bwidthestimator.aspxor Google “CIC Bandwidth”
Introducing the Bandwidth Estimator
Coverage
Density
Inadequate Infrastructure
Inadequate Support
External FactorsExternal Factors
Planning• How much bandwidth can you
dedicate solely to my group?
• Do you have an AP layout map to send me?
• Who provides your on and offsite support?
How to Negotiate Internet Services
I smell money
No Support
5 days call out
5 minutes on the phone
Immediate response
I need food…
• What meal period?
• For how many?
• Buffet, plated or grab and go?
• Hot or cold?
• What’s your budget?
I need Internet
• For how many people?
• How many devices?
• What will they be using Internet for?
• How much bandwidth?
• How critical is it to the success of the meeting?
Why do we need Wi-Fi?
By Connection / Device / User
• Bandwidth per connection?
• Scalable? • Sufficient?
By Bandwidth
• Verifiable• Scalable• Inform future event
planning
Pricing Model
Reporting
Sponsorship
RFPs“The bitterness of poor quality remains long after the sweetness of low price is forgotten.”- Benjamin Franklin
RFPs
You don’t want it to break
You don’t want to over pay
RFPs
Info to the Venue
• Provide a profile of the meeting
• Devices / bandwidth / applications
• Prior event reporting
Info from the Venue
• Bandwidth
• Infrastructure
• Support
Collaborate
http://www.conventionindustry.org • Presentation available on CIC website• APEX Glossary Supplemental Technology Terms• Bandwidth Estimator
Coming soon;• Addition to RFP Workbook• Site visit check list• APEX bandwidth workgroup continues• Articles in industry publications and white papers (archived on
CIC website)• CIC volunteers available for further education
I want more!
How could we enhance meetings & events if Wi-Fi
worked consistently?
The Future
“be strong,”
I whispered to my wifi signal
Author unknown
