Download - Performance Development Academy - PDA Intro
“FOUR MONTHS OF PREPARATION AND ABOUT 12 HOURS OF SHOOTING, TURNED INTO ABOUT 30 SECONDS OF SCREEN TIME.”
WENTWORTH MILLERActorPrison Break, The Flash
Core Beliefs
Brands are made facing customersCustomers value unique experiencesUnique experiences must be consistentConsistency requires preparationPreparation precedes performancePerformance is always measured
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Uniqueness
Passion for innovative and differentCustom and flexible solutionsHolistic approach to performance developmentStrategic partners + unique toolsContinuous learning and development environmentVision and professional experience
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Focus
POWERING PERFORMANCE
Points of Customer
Contact
Retail Staff (ie. stores, branches,
outlets)
B2B Sales Teams
Early Career
(0 – 2 years)
University(Senior)
students
Young business people
WHAT
WHERE
WHO
Powering individual and team performance
at customer contact points and during the first 2 years of professional career
PDA’s specific target groups
Learning & Development = Continuous
Classroom trainings (off-site)
PDA Knowledge Portal (website)
Webinars (digital resources)
Targeted Learning Checks – Quizes (PDA mobile app)
Reinforcement Workshops (on-site)
Coaching and Mentoring (1-1 or Group)
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Performance is measured
Performance
MEASURE
Performance
MEASURE
Individual / Team
Individual / Team
• IDENTIFY• DESIGN • TRAIN