Transcript

event highlights...

what are the elements of

change that we need to put in

place to improve our

capability and capacity?

and then, what are the core

individual areas that we need to

work on?

Welcome, we've got a jam-packed day...

I was given the unenviable task to talk us through a plan, that sets out:

what is our understandingof where we are?

How are we going towork together?

what are the needs of our patients, and our staff, to create that

environment?

hopefully we will learn from each other and change

together

event welcome

Mike durkin

this really is a fantastic day...

one of our roles is to provide the leadership and

inspiration that 1.3 million people in the nhs think safety

is their business and thatwhatever their job,

they can make an impact.

sir bruce keogh

the messagefrom me is:

it's great to have a regional approach, we

need to pull all this good practice

together nationally, which we will do

across theahsn network,

and that safety is everyone'sbusiness.

our task is tochoose a set

of worthwhile problems to

fix and change the culture as we do it: our core business should be aboutthe adoption and

diffusionof best practice

Liz Mear Chris streather

the ahsn working groups

let's recognise

good practice that is already

happening

The big challenge forme is: how do we connect

with people's personal values? how do we make it personal and how do we

make it part ofeverybody's day job?

fiona thow Phil duncan

Patients should be at the heart of the safety agenda...

Patients are the final

safety net in the whole process of

care.

patients as safety Experts

kate grainger

it's about time that we started to get this

sorted.

the people who will be delivering care today,

those are the people you need to help...

your job here is to be creative, be innovative, do

what you do...

but ultimately do it so you are helping them

deliver safe care.

suzette woodward

our board committeditself to an ambition:

to be the safest organisationin the nhs.

we are clear, every year, what it is we want to improve, how much

and by when.

at the same time,we have a programmeof support for staffat all levels and we

invest a considerable amount of money

and we measure.

can you tell us why you think your hospital has started to

produce, and sustain, the results it has done?

panel session

sir david dalton

panel session continues...

i'm interested in how organisations that do

extremely well from this perspective get over that

culture -

i think that is a very important aspectthat we need to

focus on.

norman... maybe you have the answer as to why not everybody is as good as the hospital within

manchester (salford).

norman williams

there is a culture of fear within

the health service

I've heard four key messages today...

Sir Bruce keogh said it first: safety must be everybody's

business...

secondly, if you're not measuring, you're not improving - we need to

understand the change that we are making

the importance of local and regional partnerships to give real ownership of safety at a

local level...

and the last thing that I've heard from every single

speaker is: leadership at every level is vital

and that is whatwe need to supportlocal organisations

to do.

steve fairman

The way we're going about it, for me, is exciting... we should be able to produce change

it's been recognised that this is a long-term agenda

Today, i've seenthe real

potentialof the ahsnS being

brought together inone place to bring about

a real nationalchange in a really important area like

patient safety...

I think we can make a real difference and

it's a fantastic opportunity

for thefuture

the patient safety collaboratives have a

real potential to make a real

difference to patients

by involving andengaging staff,

we're going to getbetter ownership,

better commitment;improvement projects

will stick, staff will feelfulfilled and mostimportantly of all,we're going to getsafer patient care

susan wentgavin russell

kay mackay

a final word from john bamford


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