Optimising your talents in uncertain times

Presentation by Richard MotetAugust 2012

AUGUST 2012

Talented employees are the solution for tomorrow

But only if they are engaged in your success

Today

AUGUST 2012

• Customer loyalty – increases by 56% (Gallup)• Productivity – engaged employees generate 43%

more revenue than disengaged ones (Hay Group)• Return to Shareholders – companies with strong

engagement +64%, companies with weak engagement +21% (Watson Wyatt)

AUGUST 2012

What’s Employee Engagement got to do with Talent?

• Retention – engaged employees are 87% less likely to leave than the disengaged (Corporate Leadership Council)

• Safety – improves by 50% (Gallup)• Operating income – 52% gap between highly

engaged and low engaged employees (ISR)

AUGUST 2012

What’s Employee Engagement got to do with Talent?

• Are your employees committed to the organization?• Are they proud to work for the organization?• Do they advocate the organization to others?• Do they invest discretionary effort to help the

organization be successful?• Are they resilient and tenacious?

AUGUST 2012

Are your Employees Engaged?

AUGUST 2012

We live in the age of dis-engagement and low productivity

AUGUST 2012

International engagements statistics

AUGUST 2012

International statistics Employees heading out the door

AUGUST 2012

• Know what’s broken• Get it right at the gateway• Start without fanfare

Taking Ownership of Employee Engagement

AUGUST 2012

But EE ≠ OEEE + CE + PE = OE

• Everyone, leader, manager and reports are all employees, each fully accountable for their behavior

• Preserve positive perception of the leader• Treat each employee if they were your only employee• Treat each customer if they were your only customer

AUGUST 2012

EE is not a group thingIt is creating positive perceptions on a 1:1 basis

• Clear picture of what performance looks like• And do nothing paid or unpaid that does not actively

promote the brand and values

AUGUST 2012

EE is not a group thingIt is creating positive perceptions on a 1:1 basis

AUGUST 2012

EmployeeEngagement

Questions and Answers

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