Download - My Current Resume 2015-hp
Reginald O. Terry, CHIA 2201 Chautauqua Drive Apt B Durham, NC Phone: (919)519-0360 [email protected]
Hospitality Management ProfileHighly motivated, creative and results-driven professional with extensive experience in the Hospitality Industry. Strong knowledge of social media tools, as well as robust computer skills, which include proficiency in Word, spreadsheets, graphics and applications. Exemplary writing and verbal communication skills, detail oriented and able to multi-task. Excellent inter-personal and leadership skills. Stellar trouble-shooting and problem-solving abilities.
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Education: North Carolina Central University Durham, NC
Bachelor of Science, Hospitality and Tourism Administration Dec.12, 2015
Durham Technical Community College Durham, NC
Associates in Applied Science, Business Administration May 30, 2012
Relevant Experience
NCCU Dining Services Student Catering Manager Durham, NC October 2015- Present
Work consistently with catering department on operation and execution of events. Respond to customer inquiries in accurate and timely manner. Prepare comprehensive catering order form according to client’s requirements and interests. Coordinate and manage catering operations to assure quality services. Oversee food preparation, transportation and set-up activities to ensure successful event. Adhere to sanitation and safety standards.
Durham Bulls Athletic Park Group Area Host Durham, NC
April 2013- August 2015
Assisted with ensuring group placement in the ballpark Monitored group areas for suspicious activity Worked within teams and individually
Durham Convention Center Marketing Intern Durham, NC
May 2013- August 2013
Assisted with daily procedures of the convention center Managed phones, workplace emails, customer service Assisted with proposal & contract writing
Carolina Ale House Server Durham, NC
February 2008- July 2009
Processed food and beverage orders for guests Ensured orders were complete and guests enjoyed their experience Handled cash and credit card transactions for guests Worked with a team to ensure guest satisfaction
Ruby Tuesdays Server Durham, NC February 2002- February 2008
Processed food and beverage orders for guests Ensured orders were complete and guests enjoy their experience Handled cash and credit card transactions for guests Train and develop new employees for company Worked in a team environment to ensure guest satisfaction
Lone Star Steakhouse Server Durham, NC March 1998-January 2001
Processed food and drink orders for guests Ensured complete orders before taking out to guests Handled cash and credit card transactions Worked in team environment to ensure customer satisfaction
Pizza Hut Shift Manager Roxboro, NC January 1997-March 1998
Assisted with food preparations for guests Handled cash and credit card transactions Assisted with food inventory and cost control Managed crew of 5-10 employees a night
Certifications and Awards
ServSafe Certification- November 2013
Purchasing- March 2014
Bar and Beverage Management- April 2014
Customer Service- April 2014
Human Resource Management- 2015
Certification in Hotel Industry Analytics- 2015
