Mumtaz Samad Head of Social & Financial Inclusion Marc Molloy Employment & Skills Development Manager
Why we do it? Our journey Our offer: Employment Boot Camp & CASH Employment Model Future plans
As a landlord we have a unique relationship with our customers we feel can be used to improve their Health, Wealth and Wellbeing through tailored interventions.
Our Journey
Does it work?
‘Care and Support’ and ‘General Needs’
Long term unemployed
Caught in a poverty trap?
Unprepared for welfare reform
Our Journey
The challenge:
Find an approach that works for our customers Involve the wider organisation Create a scalable model Design services that work directly with customers Empower and mobilise staff
2005-12: 714 employed
Developed our knowledge base
Developed a responsive service
Incorporated models of best practice
2012-13: Launch 1,000 into jobs
Opportunities pledge event
Bigger and broader service
Maintained personal touch
Personalised support Pre & Post employment training Job brokerage service Support the transition to employment
Point of Difference: Jobs for people, not people for jobs Customer led relationship Non competitive team culture
What is it?
Innovative pre-employment course Aimed at long term unemployed 6 week intensive learning programme Increased motivation, confidence and positive outlook on life
Targeted Recruitment
Pre Course Interview
1 hour workshops for EBC 12 days or 10 consecutive YBC
Incremental Holistic Learning
Programme
Personalised Follow Up Support Package
In Work Support
Confidence Module: Self Confidence Self Presentation Self Motivation
Nutrition and Wellbeing Module: Understanding different types of nutrition Healthy eating Wellbeing
Health Module: Fitness Health Vitality
Money Management Module: Money and debt management Bank account management Credit rating
Personal action plans - 1:1 support
Employability Module: Effective job search CV & Applications Interview practice and Mock interview events.
Outputs: 301 into work (2012-13)
148 into work (2013-14; Q1-2)
91 apprentices 80% retention rate (3months)
138into work
Outputs: 45% into Jobs (over 25’s)
58% into work (under 25’s)
50% training & work placement
45% exercise regularly
85% positive engagement
Taking part in the Boot Camp is the best decision I’ve ever made – no one has ever been able to motivate me in this way before.”
“Boot Camp has changed my life. If I could go back and tell myself a year ago that I would now have a job, be exercising and enjoying life I would have never believed it.”
“I was unemployed for years and no one was able to help me. I’d given up on myself and then Boot Camp saved me. I’m working again, can pay my way and can hold my head up high.”
Reasons for Success: Unique experience
Understand audience needs
Pre screen for suitability
Remove financial barriers
Follow up support
Background: Developed by support workers with experience of payment by results Builds on existing staff resources and support plan structure
Stage One – Training Support Workers
• One day training course
• Bespoke toolkit
• Bespoke spreadsheet recording tool to capture outcomes
• Positive staff feedback
Stage Two – Pre-Employment Course
• Three week training course
• Experts by Experience
• Hands on CV building and job search
• Live vacancies and guaranteed interviews
Stage Three – Trainee Programme
• Paid traineeship programme
• Three tiered placements, each lasting two months
• Individual mentors
• Bespoke workbook & learning portfolio
• Accredited classroom training
162into work
Primary Support Need
£200-400per outcome
Fixed Term Tenancies Business Boot Camp Childcare & Mobile Crèches Welfare to Work Partnerships
Get that Promotion Focus on over 50s Business Boot Camp (BBC) Mobile Crèches Promote Best Practice
Mumtaz Samad Head of Social & Financial Inclusion [email protected] Marc Molloy Employment & Skills Development Manager [email protected]
