Transcript
Page 1: MS&R Shareholders Presentation

We’ve discussed the idea of collaborating on a film project that will celebrate MS&R’s legacy.

While the project is still in ideation,here is our timeline.

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Today

Our DELIVERABLES

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• One 10-minute film “Story of MS&R”

• Six 2-minute videos based on issues

• Launch by August for Anniversary

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Production SCHEDULE

(by August 15th)

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Pre-Production

Production

Post-Production

• Writing

• Location Scout

• Copyright/Legal

• Content Gathering

• Storyboarding

• Interviewing

• Approval Process

• Filming

• Editing

• Coloring

• Master Cutting

• Formatting

• Launch

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Recap04

MAY JUNE JULY AUG

May 1Pre-Production

June 15Production

July 1Post-Production

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Today we’re here to share our Strategic Concepts & our Creative Concepts. We will also share

our findings from the last phase, and how they support our recommendations.

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Today

Meeting GOALS

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• Understand Scope

• Understand Process

• Understand Choices/Reasoning

• Commitment to Plan

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Recap

Summary of DELIVERABLES

MS&R has contracted Mind of Klein to build its’ website and social presence

• Strategy Documents

• Site Map

• Wire frames

• Page Layout Templates

• Technology Spec Documents

• Creative Concepts (by August 15th)

• Technical Architectural Document

• QA Specs

• Website Launch

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Recap04

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Recap

What we’ve DONE SO FAR

March 24Review shareholders’ meeting with MS&R marketing team

April 1Progress review meeting with principal shareholders

April 5Review meeting with MS&Rmarketing team

April 8“Innovation Happy Hour”feedback session

April 12Review meeting with MS&Rmarketing team

April 19Review meeting with MS&Rmarketing team

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Recap

Process SYSTEM

DESIGN

DISCOVERY

STRATEGY

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U/X

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In the Discovery Phase, we used explorative tools to survey, interview and analyze what the staff and

principals are looking for in a new website.Here’s what we learned.

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Discovery

What we HEARD

PRINCIPAL INTERVIEWS

• “Design is what we are known for”

• “Goal of site is business development”

• “Highlight adaptive reuse”

• “Honor how long buildings last”

• “Help potential clients dive deep into us”

• “Firm should be more proactive”

• “MS&R is where the old meets new”

• “Show that work is relevant in today’s world”

• “Site doesn’t show the depth of thought”

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Discovery

What we HEARD

STAFF INTERVIEWS

• “Website needs more personality”

• “Current CMS is clunky and slow”

• “Design has changed dramatically”

• “No consistency of vision”

• “Highlight eclectic group of people”

• “Times are changing”

• “Simple website that’s witty”

• “MS&R is diverse with many voices”

• “Blog needs to be a bigger part of site”

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Discovery

What we HEARD

CLIENT/VENDOR INTERVIEWS

• “Most collaborative partner yet”

• “Multiple points of view make them strong”

• “Know how to adapt”

• “Diverse vision leads to good design”

• “Appreciate the younger voices”

• “Other architecture firms are stagnant”

• “Credit needs to be given to the buildings”

• “Collaboration is inspirational”

• “Focused on design not personal opinion”

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Discovery

collaborative strong adapt vision

younger inspirational design

personality vision eclectic change

simple diverse relevant thought

(tone words)

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In the Strategy Phase, we used what we learned from our discovery phase to put together strategic concepts

which then informed creative concepts.Here are our recommendations.

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Strategy

Positioning STATEMENT

Culture at MS&R is forged by strong voices and

diverse opinions. Thought Leadership,

Social Interaction and Business Development

build a pathway to the

Projects and Issues

that differentiate MS&R.

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Strategy14

Thought Leadership

SocialInteraction

Business Development

Culture

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Strategy

Thought LEADERSHIP

The capacity of creating

and sharing original

content that is

thought-provoking ,

inspiring and shows

MS&R is an industry

change-maker.

Tangible ways to show this on the website:• Blog Posts/Articles/Case Studies

• Design Process

• Independent Publications

• Speaking Engagements

Other people doing this well:Architects:

• HOK

• Gensler

Non-Architects:

• IDEO

• FuseProject

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Strategy

Thought LEADERSHIP

(Architects) HOK

www.hok.com

• Thought Leader Section

• Video Base

• Knowledge Center

• Development Process

• Highlight Systems

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Strategy

Thought LEADERSHIP

(Architects) GENSLER

www.gensler.com

• Viewpoint

• Video Base

• Insight

• Research

• Publications

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Strategy

Thought LEADERSHIP

(Non-Architects) IDEO

www.ideo.com

• Design Thinking

• Designer Insights

• News

• TED Integration

• Top Picks

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Strategy

Thought LEADERSHIP

(Non-Architects) FUSE PROJECT

www.fuseproject.com

• Innovation

• Approach

• Business Model

• Practices

• Case Studies

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Strategy20

Thought Leadership

SocialInteraction

Business Development

Culture

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Strategy

Social INTERACTION

The act of integrating

and immersing within

both the physical and the

interactive

community in order to

initiate and facilitate

conversations about

MS&R and the industry.

Tangible ways to show this on the website:• Blog/Facebook/Twitter Interactions

• Community Leadership

• Design/Community Interaction

• Conference Participation

Other people doing this well:Architects:

• BNIM

Non-Architects:

• Blu Dot Swap Meet

• Pepsi Refresh

• Warby Parker

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Strategy

Social INTERACTION

(Architects) BNIM

www.bnim.com

• Multimedia Integration

• Social Media Presence

• Blog as a hub

• Authors

• Page Hierarchy

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Strategy

Social INTERACTION

Blu Dot Swap Meet

www.swapmeet.bludot.com

• Bidding System

• Building Network

• Bringing Fans

• Earned Media Press

• Increase Awareness

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(Non-Architects)

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Strategy

Social INTERACTION

Pepsi Refresh

www.refresheverything.com

• Social Experiment

• Community Building

• Feel-Good Press

• Engaging Social Network

• Earned Media

(Non-Architects)

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Strategy

Social INTERACTION

Warby Parker

www.warbyparker.com

• Buy One-Give One

• Unique Selling Point

• Engaging Physically

• Interesting Concept

• Great Product

(Non-Architects)

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Strategy26

Thought Leadership

SocialInteraction

Business Development

Culture

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Strategy

Business DEVELOPMENT

Using social interaction

to share MS&R’s

knowledge leadership to

specifically share metrics

on past projects to

initiate and bring in new

business.

Tangible ways to show this on the website:• Project Details

• Differentiated Services/Design

• Staff/Principals as Issue Leaders

• Consumer Perception

Other people doing this well:Architects:

• HOK Renew

• Studio Gang

Non-Architects:

• GreenTeam USA

• Element Six Media

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Strategy

(Architects) HOK Renew

www.hokrenew.com

• Expertise

• Featured Projects

• Details at a Glance

• Social Integration

• Process

Business DEVELOPMENT

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Strategy

(Architects) Studio/Gang

studiogang.mpserve1.com

• Simple Design

• Movement

• At a Glance Bullets

• Photos/Concepts

• Sketches

Business DEVELOPMENT

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Strategy

G Think

greenteamusa.com/gthink

• Article Heavy

• Opinion

• Poll

• Tools for Interaction

• Demographic Niche

Business DEVELOPMENT

(Non-Architects)

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Strategy

Element Six

www.elementsixmedia.com

• Unique Selling Point

• Earned Media

• Client Dosier

• Events Calender

• Social Media Integration

Business DEVELOPMENT

(Non-Architects)

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Strategy32

Thought Leadership

SocialInteraction

Business Development

Culture

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Strategy

Internal CULTURE

If culture at MS&R is

forged by strong voices

and diverse opinions, the

amalgamation of these

forces creates a living

brand. Communicating

this culture is vital for

future growth.

Tangible ways to show this on the website:• Staff/Principal Profiles

• Design Process

• Community Involvement

• Insightful Multimedia Displays

Other people doing this well:Architects:

• Rice Daubney

• HMC Architects

• HOK Life

Non-Architects:

• Studio Gang

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Strategy

(Architects) Rice Daubney

www.ricedaubney.com.au

• Dynamic

• Favorite Project Link

• Options

• Identity through Photos

• Cohesion

Internal CULTURE

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Strategy

(Architects) HMC Architects

www.hmcarchitects.com

• Culture Page

• “Play” Link

• Idea of Balance

• Professional Option

• History Option

Internal CULTURE

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Strategy

HOK Life

www.hoklife.com

• Micro-Site/Depth

• Multiple Contributors

• Event Recaps

• Network Immersion

• Social Media Options

Internal CULTURE

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(Architects)

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Strategy

Studio/Gang

studiogang.mpserve1.com

• Studio section

• Non-serious “Team”

• Awards

• Videos

• Drawings

Internal CULTURE

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(Architects)

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In the User Experience Phase, we explore who our key users are, and how they will interact with the website,

by understanding what they want.Here’s what we learned.

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Sitemap39

Website Entrance

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U/X

User EXPERIENCE?

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User Experience (or U/X) is the experience a

user will have interacting with a website. It

deals with planning a site-map that is

intuitive so that each key user can interact

and follow a flow that is contextual to them

and what they are looking for.

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U/X41

Two Types of Users

Key Buyers are primarily concerned with Projects:

Passive Users are primarily concerned with Issues:

Ideal USERS

(and what theyare looking for)

Corporate Institutional Residential

Academics Designers Librarians

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U/X

Corporate BUYER

Aspirational Clients

• Urban Outfitters

• Carmichael Lynch

• IDEO

• Fuse Project

What are their needs/expectations?

• Energy Consumption

• Business Metrics

• Productivity/ROI

• Profit Share

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(KEY USER)

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U/X Flow43

Case Study Metrics

Project

Metrics Design

Issues

Corporate User

PROJECT ISSUE

Urban Outfitters

AdaptiveReuse

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U/X

Institutional BUYER

Aspirational Clients

• Madison Public Library

• United States Senate Library • MCAD

• Masdar City

What are their needs/expectations?

• Sustainability

• Urban Renewal/City Planning

• Certification/Cost

• Government Engagement

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(KEY USER)

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U/X Flow

Case Study Metrics

Project

Metrics Design

Issues

Institutional User

PROJECT ISSUE

MadisonLibrary Sustainability

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U/X

Residential BUYER

Aspirational Clients

• High-Income Bracket

• Awakening Consumer

• Loft and Condos

• City Slickers

What are their needs/expectations?

• Adaptive Reuse

• Issues

• Reputation/Certification • Word of Mouht/Conversation Piece

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(KEY USER)

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U/X Flow

About Metrics

Project

Metrics Design

Issues

Residential User

PROJECT ISSUE

Lofts &Condos Sustainability

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U/X

Academic USERS

(PASSIVE)

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What are their needs/expectations?

• Career Opportunities

• Student Internships

• Collaboration Opportunities

• Knowledge Base

• Published Media

• Case Studies

• Problem Solving Methods

• Issues

• Experiments

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U/X Flow

Case Study Metrics

Issues

Experiments Publications

Projects

Academics

ISSUE PROJECT

DesignProcess MCAD

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U/X50

Designer USERS

(PASSIVE)

What are their needs/expectations?

• Career Opportunities

• Social Networking

• Collaboration Opportunities

• Knowledge Base

• Aesthetic Styles

• Trend Reports

• Problem Solving Methods

• Floorplan Details

• Process & Ideation

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U/X Flow

Ex Design Int Design

Issues

Networking Collaboration

Projects

Designers

ISSUE PROJECT

Sustainability CarmichaelLynch

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U/X52

Librarian USERS

(PASSIVE)

What are their needs/expectations?

• Performance Metrics

• Key issues/Problems (with homelessness)

• Security of Building

• Operational Efficiency

• Community Demographics

• Functional/Flexibile of Design

• Integration of Technology

• Anticipation of Future Community Needs

• Parking

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U/X Flow

Case Study Metrics

Issues

Experiments Details

Projects

Librarians

ISSUE PROJECT

Homelessness MadisonLibrary

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From HTML vs Flash to kerning widths, here’s why we made the decisions we did, and what Strategic,

Creative or UX oriented aspect they fit.Here are the nuts & bolts

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Specifics55

The DATABASEA Database acts as the

foundation of a house. It is the

platform that everything is built

upon. A strong foundation

equates to a strong house.

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Specifics56

Flash vs HTML?• Usability

• Mobile Devices

• SEO/Google Analytics

• Compatability

• Loading Times/UX

• Accessability

• Customization

• Higher Internal Capacity

• HTML 5

FLASH

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Specifics57

The CMSA CMS is the framework of

the structure. If you want to

change the utility of the

house, you need to change

the structure from the inside.

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Specifics58

Typography CHOICETypography is the quiet

elements of a house that

cohesively express the overall

aesthetic of a website. It

subtly reinforces the look/feel.

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Specifics59

Web FONTS

• Past

• Present

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Specifics60

Name That FONT!

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Specifics61

Name That FONT!

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Specifics62

Name That FONT!

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Specifics63

Name That FONT!

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Specifics64

Why CRIMSON?• Web-Friendly

• Clean

• Modern

• Serif

• Italics

• Safety-subtext

• Traditional

• History

• Brand Consistency

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Specifics65

Color SCHEMEThe color-choice is quite

simple: it is the obvious

aesthetic of the house and

expresses the external feel of

MS&R’s brand and identity

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Specifics66

Why COLORS?• Ability to guide, direct and

persuade a user

• Instructive Qualities

• Appeal to a users

emotions

• Setting a mood

• Brand Consistency

HEX:

#FFFFFF

HEX:

#333333

HEX:

#FF3300

HEX:

#FFFFCC

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Specifics67

Look FEEL

• Personality

• Usability

• Mobile Devices

• The Future of Webdesign

• Brand Consistency

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In the Creative Concept Phase, we explore design, layout, colorschemes and typography to create

creative concepts of the website.Here’s what we’ve got.

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Design69

(Tada!)

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Creative70

FINAL DESIGN

CURRENTCONCEPT

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Next Steps71

Next STEPSWeek 1 | 4/26• Refine Concept

Week 2 | 5/3• Tune Concept

Week 3 | 5/10• Develop Content

Week 4 | 5/17• Clarify Tools

Week 5 | 5/24• Finalization

FINAL DESIGNREADY FOR DEVELOPMENT (5/27)

CONCEPT PRESENTATION (4/22)

Refine Concept

Tune Concept

Content

Tools

Final

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