MICHAEL J. MCCALL3649 E. Hutchins Court Gilbert, AZ 85295 Cell: 480-452-5168 michael@mjmccall.com

TRAINING, DEVELOPMENT & MARKETING PROFESSIONAL

Comprehensive experience in business training and marketing internationally, particularly in Germany, as well as in the U.S. Drive revenue growth, profit margins, client acquisition, and customer satisfaction to new heights through education. Strategic planner in launching innovative training and marketing strategies in global complex, dynamic environments. Collaborative leader skilled in motivating sales staff to achieve aggressive goals and objectives. Extensive international experience and strong cross-cultural sensitivities. Recognized as significant revenue contributor. Bilingual-English/German.

CORE COMPETENCIES

Strategic Business Planning & Leadership Operations Management Policy DevelopmentSales Force Management Process Improvement Project Management Startups & Turnarounds

Business Development Sales Cycle Management Client Relationship ManagementContract Negotiations Market Analysis Cost & Benefit Analysis Risk Management Public

Speaker

EXPERIENCE & ACHIEVEMENTS

ARIZONA SCHOOL OF REAL ESTATE & BUSINESS, SCOTTSDALE, AZ 2013 – PRESENTSOUTHEAST VALLEY REGIONAL ASSOCIATION OF REALTORS, MESA, AZ 2014 – PRESENTTHE MORALES SCHOOL OF REAL ESTATE 2015 – PRESENTReal Estate Instructor / TrainerContinuing Education Instructor in all categories of state required education.

EXIT MORALES REALTY, MESA, AZ 2015 - PRESENTA full-service residential real estate brokerage serving the Phoenix Valley area.Designated BrokerMarketing and recruiting, as well as compliance, accounting, transaction review and budgeting, training, and staff management. LOOK INSIDE REALTY, MESA, AZ 2010 - 2015A full-service residential and commercial real estate brokerage serving the Phoenix Valley area; also provides property management services to owners. Company operates under ownership of Infoclosure.com, an organization that facilitates the acquisition of trustee sale properties and services those clients, as well on the selling end and provides licensed bidders.Designated BrokerInitially accountable for all operations, including marketing and recruiting, as well as compliance, accounting, and budgeting, training, and staff management. (Marketing and accounting functions have been passed on to other staff.) In cooperation with Infoclosure.com, brokerage is buyers’ agent for an investment fund of over $150M. Expanded company operations to Las Vegas, NV in February of 2011, and in process of developing the same functions there.

Boosted revenue from $0 to $850K since inception in August, 2010, and expanded staff from 1 to 15 members

Increased managed property doors from 23 to 75 in the last 6 months Perform marketing presentations to audiences from 20 to over 300 Direct team of 4 agents in writing over 50 contract offers per day for the investment fund,

resulting in an average of 3 to 4 new escrows per week Maintain customer complaints at 0 through training and supervision

Developed training program for new agents, as well as a mentoring program Instituted price matrix system for fund based on their business model, enabling select agents to

accurately represent them—has almost doubled recent production producing 23 successful purchases over last 5 months

HOMEOWNERS REALTY. SUN LAKES, AZ 2009 – 2010A full-service brokerage serving Southeast Phoenix and Chandler areas. The company has 18 agents and 3 administration staff members, operating on a $75K annual budget.Designated BrokerTurned around troubled operation bringing it into compliance, mitigating existing violations, and modernizing operations for this 35-year old company. Revamped and launched marketing programs while managing to budget parameters.

Recruited, hired and trained 12 new agents—increased revenue 17% in 11 months

Negotiated release of 7 fair housing violations (in excess of $300K) against the brokerage by the Arizona Department of Real Estate

Cut expenses from $92Kto $75K annually by streamlining procedures, eliminating unnecessary expenses, renegotiating supplier contracts, and automating office procedures

Reduced amount of time required to complete a transaction by approximately 3 days through training and launch of new systems

QUANTUM LUXURY REALTY, MESA, AZ 2008 – 2009Full-service brokerage, based in Miami, FL, specializing in high-end luxury properties serving the Phoenix Valley.Designated BrokerAccountable for operations and growth, except for accounting (done in Miami), including supervision, recruiting, marketing, and training.

Raised income from $0 to $18K monthly in 1st 6 months Recruited 15 new agents in 1st 6 months

COLDWELL BANKER AND RE/MAX, GILBERT, AZ 2002 – 2008Independent Sales and Associate BrokerLeveraged consultative selling methods to establish relationships with clients. Developed and implemented sales plans and strategies. Prepared proposals and contracts, and delivered sales presentations. Managed team of 8 Agents at RE/MAX.

Achieved President’s Club recognition 3 times with RE/MAX International for reaching mover than $100K annual income

Career Note: Details of early career success are available on request during an interview and include:Owner and operator of THE CLASSIC WEB, a web design company in San FranciscoInstructor, and on the Marketing staff at INLINGUA LANGUAGE SCHOOLS in Dortmund, Germany; authored English for the Insurance Industry

LICENSES & CERTIFICATIONS

State of Nevada & California Real Estate Broker LicenseState of Nevada Property Management Permit

State of Arizona Real Estate Broker LicenseGraduate Realtor Institute (GRI) Designation, National Association of Realtors

Certification: One America, At Home with Diversity, National Association of Realtors

EDUCATIONB.S., Mathematics, University of San Francisco