Randy Dziendziel Director (Acting), Ethics & Business Conduct
October 16, 2013
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• 116,000 Employees • 500+ Facilities Across the US • Operating in 75 nations and territories • $47.2 Billion in net sales (2012) • 17% of sales from international customers
Partners Helping Customers Achieve Their Goals
Lockheed Martin
Presenter
Presentation Notes
Headquartered in Bethesda, MD, Lockheed Martin is a global security and aerospace company that employs about 116,000 people worldwide and is principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services. Lockheed Martin is led by Marillyn A. Hewson, Chief Executive Officer and President. CUSTOMER BASE: As a global security, aerospace, and information technology company, the majority of Lockheed Martin's business is with the U.S. Department of Defense and the U.S. federal government agencies. In fact, Lockheed Martin is the largest provider of IT services, systems integration, and training to the U.S. Government. The remaining portion of Lockheed Martin's business is comprised of international government and some commercial sales of our products, services and platforms. 17% were from international customers (including foreign military sales (FMS) contracted through the U.S. Government). As a company, we have a strategy to grow international sales over the next several years, inclusive of sales of F-35 aircraft to our international partners and other countries. International sales are subject to numerous political and economic factors, regulatory requirements, significant competition, and other risks associated with doing business in foreign countries. Our exposures to such risks may increase if our international sales grow as we anticipate. In 2012, approximately half of our sales to international customers were FMS while the other half were DCS.
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Information Systems &
Global Solutions Aeronautics Missiles and
Fire Control Space
Systems Mission Systems
and Training
Lockheed Martin International
Presenter
Presentation Notes
Aeronautics - Lockheed Martin Aeronautics Company is known for building the finest military aircraft in the world. This recognition was earned through relentless research and development of high-performance aircraft and by continuously seeking innovative and low-cost design and manufacturing strategies. 14.9B (F-35) Information Systems & Global Solutions - Lockheed Martin Information Systems & Global Solutions is comprised of 28,000 highly skilled professionals bringing together the full range of the corporation’s information competencies in information technology solutions, management services, and advanced technology expertise. With nearly $10 billion in sales, IS&GS is a leading federal services and information technology contractor with a strong heritage of delivering world-class solutions and delivering advanced technology across a broad spectrum of civil and defense domains. IS&GS plays an integral role in the corporation’s domestic and global business strategy.�Missiles and Fire Control – Lockheed Martin Missiles and Fire Control (MFC) is a recognized designer, developer and manufacturer of precision engagement aerospace and defense systems for the U.S. and allied militaries. MFC develops, manufactures and supports advanced combat, missile, rocket, manned and unmanned systems for military customers that include the U.S. Army, Navy, Air Force, Marine Corps, NASA and dozens of foreign allies. MFC also offers a wide range of products and services for the global civil nuclear power industry and the military’s green power initiatives. MFC offers the vital capabilities needed to provide our war fighting and civilian customers the products and services they need in their defining moments.. Mission Systems and Training - MST provides surface, air and undersea applications on more than 460 programs for U.S. military and international customers. The same expertise we provide to military customers is being applied to increase capabilities of U.S. and international civilian agencies. Our vision for MST is to set performance standards for our customers worldwide, every day with the best people, best systems, and best services. Space Systems - Space is a demanding environment. But with systems built by Lockheed Martin, space is where the future takes flight, through partnerships that raise global communications, weather forecasting, space exploration and national security to new levels. Delivering vital space capabilities is all a question of how. And it is the how that makes all the difference.� Joint Ventures: United Launch Alliance United Space Alliance Lockheed Martin International (July 1, 2013): The Lockheed Martin International team, led by Patrick M. Dewar, works with global Lockheed Martin customers to deliver the company’s products, technologies and services to meet their national security and citizen services needs. Lockheed Martin International delivers on the corporation’s global, regional, and country-specific strategies, maintains and strengthens strategic customer and partner relationships, and actively seeks new partnerships. The Lockheed Martin International team works closely with each of the corporation’s business areas to deliver the breadth of Lockheed Martin’s portfolio of products. The Lockheed Martin International organization is headquartered in London, England, and the Washington, D.C., metropolitan area; has corporate offices in Ottawa, Riyadh, Abu Dhabi, Singapore and Canberra; and regional offices in Tel Aviv, New Delhi, Tokyo and Seoul.
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LM International - Regional Offices
Presenter
Presentation Notes
Our international marketing is organized into 5 regions UK and Europe – headquartered in London Asia -- headquartered in Singapore Middle East/Africa -- headquartered in Washington, DC Americas (includes Canada and Latin America) -- headquartered in Washington, DC Israel, Japan, & Korea are stand alone countries with local offices
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International Business Practice Training
• Course covers compliance with anti-corruption laws in the US and other countries in which we do business. Highlights requirements of the U.S. Anti-boycott Law, the UK Bribery Act and the U.S. Foreign Corrupt Practices Act.
• Required Annually for a number of employees
• Executives
• All employees in Communications, Ethics, Legal, Business Development, International Human Resources, Finance, Audit, Contracts, Procurement, Global Supply Chain Operations, Washington Operations and International Tax
• Some Program Management, Shipping and Traffic, and Security
• All employees who go on an international business trip
• All international employees
Presenter
Presentation Notes
Sensitive Information and International Trade Compliance�Covers the provisions of the Export Administration Act and the Arms Export Control. Explores the ways sensitive or proprietary items might reach foreign companies, individuals or governments. Reviews the types of sensitive information and Privacy laws and the associated requirements for protection of this information.
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Problem
• Remote site focus groups and presentations
• Limited connectivity • Lack of resources –
computer, projector, etc.
• Ethics Officer short notice
• Resource confirmation difficult
• Consistency
Presenter
Presentation Notes
Some challenges reaching all employees in 500+ facilities in the U.S. an 75 nations and territories around the world.
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Solution – the Lockheed Martin Go-Kit • Small laptop preloaded with presentations, trainings, other non proprietary tools
• Small projector
• Small tripod for projector
• Portable bluetooth speaker
• Wireless air mouse
• Wireless Audience Response System – • receiver to be plugged into the PC USB port • 30 transmitters • 5 options (A< B< C<D or E)
• Protective case for travel carry on, checked baggage or shipping
• Large Pocket Organizer
• TSA Lock for travel
Remote Focus Groups and Training Presentation
Presenter
Presentation Notes
Small tablet or other PC preloaded with presentations, training, other non proprietary tools to be used in site visits for focus groups and presentations. PC does not have to be plugged in. (HP 11z-e000 series) (needs to include a copy of Microsoft Office Student Version. Virus software not needed as a free version is adequate (AVG or Microsoft). Pico projector- small projector (pocket sized) to project presentations in a darkened room while on remote site visits that may not have easy access to presentation tools. Projector does not have to be plugged in. Necessary HDMI connections included for high quality video and sound (HDMI to HDMI mini cable ) needed (10 ft preferred. 6 ft OK)). (Suggest Optima PK320) Small tripod for projector Portable Speaker – to be used with PC and projector to add sound capability (can be connected wirelessly through Bluetooth or with wire included). Speaker does not need to be plugged in. (Suggest Bose SoundLink mini Bluetooth Speaker) Wireless Air Mouse – This mouse will work with other presentation equipment to provide the function of a presentation remote with full mouse capabilities. (Gyration Air Mouse Elite) Wireless audience Response System – includes one receiver to be plugged into the PC usb port and 30 transmitters. The transmitters have 5 options that participants can chose (A< B< C<D or E) in response to questions posed in a power point presentation (software and questions preloaded on PC. Questions can be added, subtracted or customized easily. IS&GS has a total of 5 of these systems. The systems can be easily combined for audiences up to 150 (Approx $1000 ea.) Pelican Case for travel carry on, checked baggage or shipping Model Pelican 1510DF with lid. Organizer. Also need a Case TSA Lock for travel – ( Peliloc)
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Other Items • Instructions
• Written • Electronic
• Signoff sheets for training
• Copies of the Code of Conduct, ethics brochures, and other handouts
• “Cargo Pocket” Compliance Training Manual
“I cannot over state the importance of this alternate method for accomplishing compliance training … Often, it is not just difficult, but impossible to hit and interact with the LM websites. Furthermore, the work that our employees is mentally draining due to the intensity of the work and the very long days (12+ hours daily). This prototype answers the dual needs of accomplishing the compliance training and making it not just convenient, but doable for our deployed employees. This effort is a tremendous positive and shows appreciation for the difficult position our deployed employees are in. Thank you.”
-- PM, C-IED
Presenter
Presentation Notes
Testimonials for the BCCT Booklet “We wouldn’t have been able to get our deployed folks updated on compliance training otherwise, due to network restrictions at their locations. I actually had my Afghanistan folks finished before I was able to get my stateside personnel completed. Kudos to whomever was involved with this initiative.” --Eric Reeves, PMP, Senior Manager/Quality Assurance Manager, INSCOM Intelligence Training & Readiness Support Services, Lockheed Martin IS&GS – Defense “I heartily endorse this approach. First, the format: I think that the format, the design, and the size are well thought out. I particularly like the duplication of the record of accomplishment, one retained by the employee and one to be returned for credit. I think that the material is succinct, yet in depth enough to convey the importance of the training.\ Second, as a manager of deployed employees, I cannot over state the importance of this alternate method for accomplishing compliance training. This is my second program on which I have been a senior leader with deployed employees. On both programs, we were/are deploying people into a war zone. In other words, we are sending people to austere locations with limited bandwidth. Often, it is not just difficult, but impossible to hit and interact with the LM websites. Furthermore, the work that our employees is mentally draining due to the intensity of the work and the very long days (12+ hours daily). This prototype answers the dual needs of accomplishing the compliance training and making it not just convenient, but doable for our deployed employees. This effort is a tremendous positive and shows appreciation for the difficult position our deployed employees are in. Thank you.” --Marco Pizer, Acting Program Manager, C-IED, IS&GS-Defense
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Focus Groups/Wireless Audience Response System
Overall, I think that the leaders of my organization are held accountable if violations occur. Count %1. Strongly agree. 28 31.46%2. Agree. 43 48.31%3. Neutral. 10 11.24%4. Disagree. 6 6.74%5. Strongly disagree. 2 2.25%
89 100.00%
31.46%
48.31%
11.24%
6.74%
2.25%
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3
4
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Overall, I think that the leaders of my organization are held accountable if violations occur. Count %1. Strongly agree. 11 10.19%2. Agree. 37 34.26%3. Neutral. 19 17.59%4. Disagree. 33 30.56%5. Strongly disagree. 8 7.41%
108 100.00%
10.19%
34.26%
17.59%
30.56%
7.41%
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Leader Response
Employee Response
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Focus Groups/Wireless Audience Response System
Leader Response
Employee Response Does your manager discuss ethics with your work group? Count %1. Yes. During Ethics training. 31 19.87%2. Yes. Regularly. 31 19.87%3. Occasionally 68 43.59%4. No. Too much else going on. 26 16.67%
156 100.00%
19.87%
19.87%
43.59%
16.67%
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2
3
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Do you discuss ethics with your subordinates? Count %1. Yes. During Ethics training. 19 20.43%2. Yes. Regularly. 72 77.42%3. Not really. They know my expectations. 2 2.15%4. No. Too much else going on. 0 0.00%
93 100.00%
20.43%
77.42%
2.15%
0.00%
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3
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Focus Groups/Wireless Audience Response System
Employee Response
Employee Response
Do you trust your ethics officer to treat you with respect and maintain confidentiality? Count %1. Yes. Without a doubt. 41 23.84%2. Yes. I assume the ethics officer would. 113 65.70%3. Not sure. 12 6.98%4. No. Probably not. 4 2.33%5. No. Definitely not. 2 1.16%
172 100.00%
23.84%
65.70%
6.98%
2.33%
1.16%
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2
3
4
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Overall, my co-workers set a good example of ethical business conduct Count %1. Strongly agree. 39 24.53%2. Agree. 94 59.12%3. Neutral. 18 11.32%4. Disagree. 4 2.52%5. Strongly disagree. 4 2.52%
Randy Dziendziel Ethics Director (acting) for Lockheed Martin Information Systems & Global Solutions (IS&GS)
Randolph J. Dziendziel is the Ethics Director (acting) for Lockheed Martin’s (LM) Information Systems & Global Solutions business. In this role, Randy has the responsibility to manage, coordinate and oversee business ethics and compliance programs, processes and investigations for the business area. Randy has served as Ethics Officer for several LM businesses including IS&GS central functions, Civil, Mission Services, Technical and Space Operations. Previously, Randy served as Director of Ethics and Business Practices for Knolls Atomic Power Laboratory Inc. (KAPL). As Ethics Director, Randy is responsible for establishing and maintaining an environment that promotes ethical behavior and reduces risk of illegal or improper activities to LM. Randy started his career at KAPL in 1985 as a nuclear engineer. He held a series of management positions including Operations Manager for a nuclear power plant. Randy then worked in design and technology including KAPL’s Advanced Concepts and Materials Development organizations where he lead research, development and test programs. Randy also served a number of years as the NOVA Chairman for educational and community outreach. Born in Buffalo, NY, Dziendziel received his Bachelor of Science degree in chemical engineering from Brigham Young University in Utah. Randy and his wife, Heidi, live in Clarksburg, MD and have three married children, Jodi, Jordan and Riley.
