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Is Web 2.0 a Threat to Legal Knowledge? --
Legal Services via the Internetby Connie Crosby
Crosby Group Consultingfor Legal IT 4.0
Montreal, April 26, 2010
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- Richard Susskind, The End of Lawyers? (2008)
“The market is increasingly unlikely to tolerate
expensive lawyers for tasks...that can equally or better be discharged by less expert people, supported
by sophisticated systems and processes.”
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Does Web 2.0 =
“sophisticated systems”???
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1. Providing info to counsel
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Legal OnRamp - http://legalonramp.com - materials for in-house counsel
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Legal OnRamp - FAQs in variey of subject areas
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Legal OnRamp - Ask an Expert (FAQs)
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Legal OnRamp - collaborative spaces by subject
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Martindale-Hubbell - now martindale.com
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martindale.com - Practice Area Resource Centers
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martindale.com - Counsel to Counsel Best Practice Forums
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martindale.com - Firm Profile - includes documents & Peer Review Ratings
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Lexology - http://www.lexology.com/
“able to deliver fully tailored intelligence to the
desktops of business lawyers worldwide on a daily
basis.”
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Lexology - search by jurisdiction, work area, firm
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Lexology - related content automatically generated
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2. Providing info to potential clients
& the media
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JD Supra - http://www.jdsupra.com - reach potential clients, other lawyers & the media
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JD Supra - Law Centers - news, analysis, legal documents
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JD Supra - Law Centers - filings, decisions, news, analysis
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JD Supra - individual lawyer or law firm profile
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JD Supra - documents from individual lawyer or firm
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LegalTube - lawyer/client video matchmaking
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LegalTube - find lawyer by practice area & jurisdiction
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LegalTube - firm profile includes intro video
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LegalTube - firm profiles include informational videos
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LegalTube - Drug Recalls & Class Action Lawsuitsinformational video alerts
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3. Providing services to the general public
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TRAC Tenant Resource & Advisory Centre - http://www.tenants.bc.ca/
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TRAC - information videos in multiple languages
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Dynamic Lawyers from Michael Carabash - http://www.dynamiclawyers.com/
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Dynamic Lawyers - Legal Forms & Video Guides -prepared by Toronto & Ottawa lawyers - forms simplified
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Dynamic LawyersEmployment Agreement & Video Guide
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Fired Without Cause http://www.firedwithoutcause.com - for public who would not otherwise seek legal advice
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Fired Without Cause founders
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Fired Without Cause - severance calculator, customized counter-offer letters, negotiation manual & tutorial
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Do you need to start your own service?
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Or....focus on knowledge services
rather than information services
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Keith Swenson(VP Fujistu America)
on knowledge work:
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Non-repeated
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Unpredictable
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Emergent
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and robust in the face of variable conditions
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Where do your
services fit in?
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Thank you!Connie Crosby
Crosby Group Consultinghttp://crosbygroup.ca
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Selected Sources• Connie Crosby, “Interview with FiredWithoutCause.com’s
Chilwin Cheng,” Slaw.com, August 31, 2009http://www.slaw.ca/2009/08/31/interview-with-firedwithoutcause-coms-chilwin-cheng/
• Richard Susskind, The End of Lawyers? Rethinking the Nature of Legal Services, Oxford, UK: Oxford University Press, 2008.
• Keith D. Swenson, The Nature of Knowledge Work, Process.gov conference, Reston, VA, April 15, 2010. http://www.slideshare.net/kswenson/the-nature-of-knowledge-work
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Image Credits• Feelin’ Professional 2” by lemon_drop http://www.sxc.hu/photo/
525103 - used under stock.xchng standard licensing
• “.|Unique|.” by clix http://www.sxc.hu/photo/923718 - used under stock.xchng standard licensing
• “Emerging Beauty” by timsamoff on Flickr - used under Creative Commons - http://www.flickr.com/photos/timsamoff/106779233/
• “Blick auf Karlsbad - Karlovy Vary” by fleckchen - used under Creative Commons - http://www.flickr.com/photos/amanda63/4499939895/
• Image of business man used under standard stock.xchng license http://www.sxc.hu