“IRCOM Isabel”, 215 Isabel Street

LIVE-IN CARETAKER

February 2016

Position Summary: Under the direct supervision of the Director of Housing and Community

Development (DHC), the Live-in Caretaker (LIC) is a detail-oriented, handy person who can ‘fix

anything.’ The LIC is extremely hard-working, enjoys maintenance and repairs and takes pride in having

a well-maintained facility. The LIC must also be a ‘people person’ who is willing to live in and help build

a sense of community. The LIC must have exceptional repairs, maintenance, technical and property

management skills, and strong communication and organizational skills. The LIC is able to meet the

challenges of working in a culturally diverse environment with a positive outlook and approachable

attitude. This position is a key role and is central to the overall success of IRCOM. The ideal candidate

will exhibit and uphold IRCOM’s core values of integration, inclusion, social justice and empowerment

and they will work in a way that is people-centered, holistic and partnership based.

BACKGROUND

Under the direct supervision of the Director of Housing and Community Development, the Live-In

Caretaker will be responsible for the management and delivery of the following activities:

HOUSE MAINTENANCE

General maintenance oversight of a 60 suite multi-family housing complex with offices and

community spaces

Responsible to ensure the janitorial services to common building areas are completed to the

highest standards, including but not limited to floor cleaning, sweeping and washing, snow

removal, waste removal, surface/window cleaning, light bulb replacement, etc. in accordance

with the IRCOM House Operations Manual

Responsible for the training and management of janitorial staff ensuring WHMIS training and

safe work practices are clearly defined and implemented

Analyze and develop solutions to address complex building performance and system issues

Conduct regular inspections to assess the condition of the building envelope and building systems

and fixtures, and monthly suite inspections, and report findings with repair recommendations to

senior management

Train, mentor and supervise a diverse team of tenant volunteers

Communicate effectively with tenants regarding basic home maintenance and cleaning

Train and supervise paid casual and janitorial personnel to:

o Perform janitorial services

o Perform basic suite fixture maintenance and repairs

o Respond to basic tenant inquiries and problems

o Assist LIC with building and suite inspections

Coordinate and supervise general maintenance, structural and infrastructure projects and

renovations to ensure they are delivered within cost, design, technical and scheduling criteria in

collaboration with the Director of Housing and Community Development

Manage pest control throughout and around the building

CONTRACTOR RELATIONS

Plan and schedule preventative maintenance with trades and other building systems

Assist DHC to negotiate, write and manage contracts for a variety of services

Schedule, co-ordinate and oversee contracted trades, consultants, and inspectors and ensure work

is completed safely and satisfactory

Participate in preparing requests for proposals/quotation and specifications, and analyze and

recommend the award of contracts for all property and facility management functions

Participate in negotiations with contractors/vendors for pricing

Responsible for maintenance contracts, purchasing, and make recommendations to DHC

Arrange annual Fire Safety Inspection, repairs and reporting

Maintain daily, weekly, monthly, quarterly, semi-annual and annual Fire Safety Plan inspections

and reporting

Arrange with tenants to move cars from parking lot for snow clearing when necessary

COMMUNICATION & REPORTING

Maintain constructive, positive communication with the DHC and relevant partners

Obtain input from tenants on building and suite maintenance/repair issues, emphasizing a

participatory, consultative process that ensures tenants have a voice

Maintain accurate records on maintenance activities including date and location requests, type of

repairs, length of time to complete repairs from time of request until time of completion and

inventory used for maintenance

Maintain accurate records for Fire Safety Plan management

Attend weekly team meetings and monthly staff meetings and other staff events

Help resolve disputes involving tenants when it pertains to housing

Assist in the preparation of annual and long term facility plans in consultation with the DHC

OTHER TASKS

Manage security cameras and general security of the facility including serving as primary onsite

contact with contracted security personnel

Ensure proper tenant use of garbage and recycling facilities

Respond to emergency facility/property and security situations on a 24 hour basis

Ensure building code compliance

Participate in inventory management and procurement planning

Participate in bi-annual community meetings

Other tasks as assigned by the DHC

QUALIFICATIONS

Degree or diploma in Building Technology, Property/Facility Management and/or equivalent

experience

Three (3) years in residential property management

Knowledge of maintenance equipment and practices

Knowledge of commercial building construction & maintenance practices

Basic electrical, mechanical, plumbing, and home repair skills including but not limited to

drywall/taping repair, painting, cabinet repair, door adjustment repair, etc.

Working knowledge of Residential Tenancies legislation, procedures and RTB hearings

Demonstrated hands on proficiency in performing building and fixture maintenance and repair

and janitorial cleaning methods and procedures

Demonstrated ability to deal effectively with employees, trades, contractors, consultants,

government departments and the public

Working knowledge of building systems, current building codes and standards, and occupational

health, safety, and labour regulations

Knowledge of WHMIS principles and safety protocols

Must possess strong written and oral communication skills in English

Demonstrated ability to work independently with strong organization/time management skills

Strong analytical and problem solving skills and demonstrated ability to provide innovative and

effective solutions to troubleshoot and address property/facility and maintenance issues in a cost

effective, timely and creative manner

Proven ability to handle conflict in a positive and professional manner

Proven ability to set priorities, manage conflicting priorities and adapt to changing circumstances

Demonstrated budgeting and cost management skills

Must possess a valid Manitoba drivers license

Working knowledge of Microsoft Excel and Word

Experience working in the social housing sector or the not-for-profit sector, working with

newcomers, and proficiency in a second language are considered to be assets

International education / experience is recognized

Fluency in additional languages in common with tenants is an asset

Must undergo Criminal Record Check, as well as have a clear Child Abuse Registry Check

HOURS OF WORK

This position is a full-time position for a maximum of 37.5 hours per week (7.5 hours per day). The LIC’s

hours will generally correspond with IRCOM business hours between 9am and 5pm, Monday to Friday,

with flexibility provided to modify start and finish times to address non-standard times required for

planned specific work activities. Overtime work is compensated by time and a half off, and must be

authorized by the Director of Housing and Community Development.

SALARY & TERM

This is a permanent full-time position (37.5 hours per week). The Live-In Caretaker’s salary is $31,843

and includes MERCS. Extended health benefits can begin after 3 months. The position has a 6-month

probationary period, during which time the employee or IRCOM may terminate the employment on one

week’s notice.

To learn more about IRCOM’s unique mandate and programming please visit www.ircom.ca.

Other Selected candidate must be legally entitled to work in Canada.

Employment Equity is a factor in selection. Applicants are requested to indicate in their covering letter or

resumé if they are from any of the following groups: women, Aboriginal people, visible minorities and

persons with a disability.

Applicants with families are welcome to apply and an apartment based on family size will be

provided.

To apply for this position please submit your resumé and cover letter by

Wednesday, March 9, 2015 by 5:00 PM to:

Office Administrator,

95 Ellen Street Winnipeg,

Manitoba

R3A 1S8

Email: admin@ircom.ca

Fax: 204 - 943 – 4810.

We thank all who apply. Please be advised that only those selected for an interview will be contacted.

Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please note the successful candidate will be required to submit to a Criminal Record Check as well as a

clear Child Abuse Registry Check