Transcript
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MANAGEMENTTHE ROUND UP

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MANAGEMENTMANAGEMENT & LEADERSHIP

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01Everyone wants to be liked, there’s nothing wrong with that. However, there are times when a leader must make hard decisions that are unpopular.

BE A LEADER, NOT A FRIEND

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01While it’s great to have a good relationship with your team members, make sure this doesn’t get in the way of you doing what your role requires. Don’t be afraid to come off as the bad guy at times… If your team respects you, they’ll trust in your actions and know you’re doing what’s best.

BE A LEADER, NOT A FRIEND

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02Understanding your team and what drives them personally is a great way of finding incentives and motivators that your team will respond to.Someone’s personal aspirations often dictate what motivates them; be it family, social life, experience, career progression or money – everyone is driven by different goals.

INVEST IN YOUR PEOPLE

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02Make sure you get to know your team individually and speak with them about the direction they want to go in – they may not always be upfront about it but your next specialists, team leaders and project managers might be right in front of your eyes.

INVEST IN YOUR PEOPLE

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03Great leaders understand that their success depends on the individual and collaborative success of their team members.This is why it is vital for a leader to be mindful of every individual; their successes, their challenges and the support they require to. Make sure you enable them to achieve their goals.

YOUR SUCCESS DEPENDS ON THEIRS

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03Hold regular informal catch-ups with your team and individuals. Meetings shouldn’t take long but help the whole team to work towards a common goal, share ideas and group problem solve.

YOUR SUCCESS DEPENDS ON THEIRS

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MANAGEMENTMOVING INTO

YOUR NEW MANAGEMENT

ROLE

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01THINK

STRATEGICALLY When first starting as a new manager, it can be tempting to implement big changes to the working routines and methods straight away.Tread carefully! You don’t want to immediately cause controversy that could set you in bad stead with your team.

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01THINK

STRATEGICALLY Try implementing changes in week three or four instead. That way you will have a better understanding of the team and the way it works best.

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Giving credit where it’s due is an essential part of management and leadership.Whether its giving credit for your team’s success in implementing one of your ideas, or an idea of their own that they have brought to the table - make sure they see their contributions are valued.

DON’T TAKE ALL THE CREDIT

02

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02Praising and encouraging your team right from the start is a great way to encourage them to work harder and perform consistently in the long term.

DON’T TAKE ALL THE CREDIT

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MANAGEMENTPROGRESSING TO

MANAGEMENT

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01TAKE ON MORE RESPONSIBILITY

Always be willing to take on extra tasks and responsibilities in the workplace.Not only does this allow you to develop your skills, it shows your colleagues and managers that you have the initiative to progress.

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01TAKE ON MORE RESPONSIBILITY

Volunteer your time to as many tasks as you can... as often as you can. Just make sure you can always deliver what you promise and don’t spread yourself too thin.

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02When aiming to progress, it can often be helpful to have role model to emulate - someone who sets a good example in their management style.Selecting a manager or senior member of your organisation will make it easier for you to learn how to progress within your particular environment.

HAVE A ROLE MODEL

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02Observe their professional behaviour and even discuss with them what they think makes them successful - look for ways to follow this example.

HAVE A ROLE MODEL

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The way you work with your colleagues can play a vital role in whether or not you can progress to management.Knowing your peers and their individual personalities will not only help you work better as a cohesive unit, it will also mean a better working relationship if you do progress to be a leader.

BE MINDFUL OF YOUR COLLEAGUES

03

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03Be approachable, listen and communicate well with your team. Always treat them as you would wish to be treated too.

BE MINDFUL OF YOUR COLLEAGUES

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MANAGEMENTONE-TO-ONE

MEETINGS

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01Before the meeting, it’s good to be fully up to speed on your team member’s performance and where they are with their goals.But it’s also important to make sure you know how they are feeling towards their goals and how they see their progress.

PREPARE

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01Ensure you refer to the notes from your last meeting so you can reference what has previously been said - this way you can work together to move forward.

PREPARE

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02Nobody likes wasting time, so it’s important that you are as efficient as possible when it comes to your meetings.If there is something you feel is an issue but it hasn’t been raised yet, address the topic directly with a mind to finding a solution as quickly as possible.

KEEP TO THE POINT

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02Try to stick to the agenda and not get distracted, but at the same time factor-in some flexibility. This is why it is important to prepare fully before the meeting.

KEEP TO THE POINT

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Whether the purpose of your meeting was to set goals or track progress, it’s a good idea to follow up in writing to ensure outcomes are agreed upon.This way you both have a clear idea what you should be doing moving forward as well as a good reference point for the next meeting you have.

FOLLOW UP IN WRITING

03

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03It’s common to follow up in writing via email, but use whatever method you feel is best suited to your workplace.

FOLLOW UP IN WRITING

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MANAGEMENTMANAGING

REMOTE TEAMS

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01TRUST GOES A LONG WAY

It’s always important to have faith in your team as manager, but trust is vital when it comes to managing a remote team.You need to be sure that the team will work enthusiastically and efficiently in your absence - something that can take a leap of faith.

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01TRUST GOES A LONG WAY

It’s important to identify the right individual in the interview process. Look for the people who you believe are going to work well without constant supervision.

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02There is a lot of technology out there that can help with managing a remote team. From calendars to conference calling - you should use the tools at your disposal.For example, sharing Calendars via Outlook is an easy and quick way to get the whole team on the same page.

UTILISE TECHNOLOGY

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02Tools such as Asana & Google Docs alongside conference calling via Skype are all great ways to collaborate as a remote team.

UTILISE TECHNOLOGY

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