Transcript
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INBOX ZEROACTION BASED EMAIL MANAGEMENT

JÖRN STEINZ / SKILLDAY.DE

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Inbox Zero Overview

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STATUS QUO

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HOW ARE YOU DOING?

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‣ What kinds of Emails do you send and receive?

‣ How many emails do you receive / send per day?

‣ How much time do you spend on average each day doing email?

‣ What percentage of emails do consider relevant for your work?

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EMAIL OVERLOAD SYMPTOMS

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‣ Email has become the source of almost all incoming and outgoing information

‣ Average of 122 business emails sent and received per user per day (avalanche of information)

‣ The average person spends 28% of the workweek reading and responding to email (13 hours per week)

‣ This equates to 650 hours a year spent on completely reactive work

‣ Average inbox contains only 38% relevant emailsReferences: McKInsey: http://www.mckinsey.com/industries/high-tech/our-insights/the-social-economy Sanebox: https://blog.sanebox.com/2016/02/18/email-overload-research-statistics-sanebox/ Radicati: http://www.radicati.com/wp/wp-content/uploads/2015/02/Email-Statistics-Report-2015-2019-Executive-Summary.pdf

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GET A SYSTEM

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DEMANDS FOR AN EMAIL SYSTEM

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‣ Simple

‣ Repeatable

‣ Complete framework (works with any mail, that get´s into your inbox)

A system reduces the number of possible options what something could be and turns it into a relatively small number of verbs for what you can actually do with any email. (Merlin Mann)

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ACTION BASED EMAIL MANAGEMENT

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Checking => Processing

Processing = habit to drive to zero each time you look at your inbox, by answering the question, what actions do I have to take as a result of this email?

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5 ACTIONS TO DEAL WITH ANY EMAIL

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1. Delete or archive: Archiving in a single folder, not 24

2. Delegate: Is there somebody else who should deal with it?

3. Respond: Quick response that doesn´t take more than two minutes => gtd principle; answer in a one, two or three line response.

4. Defer: Move to a „do it later folder“ or mark it, make sure that you regularly work on it=> block time in your calendar to work on this folder.

5. Do: Do it now

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RESULT: CLARITY IN YOUR INBOX

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From now on, your inbox should only be for unread new emails.

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FILTERING CC EMAILS

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FILTERING CC EMAILS

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FILTERING CC EMAILS

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FILTERING CC EMAILS 1

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FILTERING CC EMAILS

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FILTERING CC EMAILS

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FILTERING CC EMAILS

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FILTERING NEWSLETTERS

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FILTERING NEWSLETTERS

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FILTERING NEWSLETTERS

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FILTERING NEWSLETTERS

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FILTERING NEWSLETTERS

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GET IN TOUCH VIA MAKETIME.EU


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