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Implementing Lean ThinkingSherif Agha, Rebecca Jablonowski and Michael Zeppieri10/6/2016
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About the Presenters
2
Sherif Agha
Six Sigma Lean CertifiedAGC Lean InstructorNational Lean Committee
Rebecca Jablonowski
NE Lean Leadership TeamAGC Lean Certified
Michael Zeppieri
NE Lean Leadership TeamNational Lean Committee
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Approach
3
VALUE VALUE STREAM FLOW PULL PERFECTION
LEAN ThinkingOutcomes
Terminology Tools
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Cultural Transformation
4
§ Cross-Functional: Field + Office§ Adequate Blend of Theory + Process§ Key Performance Indicators§ Communication Plan
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Training
5
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Results
6
§ LEAN101• 200+ New England employees• 50+ client representatives
§ Scheduling Academy• 100+ employees, multiple offices
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Lessons Learned
7
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Questions
8
QA&
