HOW TO TROUBLESHOOT HOTMAIL/OUTLOOK EXPRESS MAIL SENDING ISSUES?
Have you ever gave a look to your outbox or sent mail box. Is it growing
faster than your Inbox? Have you ever saw an error message with your
Outlook Express like 'Message could not be opened from outbox folder' or ' some errors occurred while processing the requested
tasks'? Or your Outlook express end up sending multiple emails?
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Several configuration steps like a port change executed by the user's email provider but not updated to the user and Hotmail Express
issues such as corrupt Outbox folder can stop the outgoing email.
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Fortunately, there is more than one method which can simplify the
situation and start sending emails again.
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How to Troubleshoot Outlook Express Mail Sending Problems?
Follow the steps explained below to make Hotmail express send mail
again-
1. First, check your outgoing mail server
settings. Select tools> Accounts from the menu. Select the desired account
and click Properties. Ensure that you enter correct server name under Outgoing mail
(SMTP) on the Servers tab. Verify My server requires authentication is checked if required on the
same tab. The user has to specify a username and password under Settings which is different from your incoming mail information.
Ensure that this server requires a secure connection (SSL) is selected under Outgoing mail in case if the user's outgoing mail connection is encrypted.
Check port under Outgoing mail (SMTP) also. Normal ports include 25 and 465.
2. Ensure that your Sent Items folder is large.
The sent folder can hold up to 2GB of data at most. In order to check the size and space, the user needs to go to their Outlook Express store folder and check the Sent Items.dbx file's size.
Now the user can move messages from the Sent Items folder to another folder in Outlook express.
Just make sure that the user has compact the folders manually after moving the messages.
3. Now, rename the corrupt Outbox.dbx file.
The user has to open their Outlook express store folder in Windows Explorer browser with Outlook express closed. Rename the Outbox.dbx file to Outbox.old.
Remember that the user will no longer have the access to any of their messages in their 'old' Outbox folder.
The user can delete the Outbox. Old file if renaming has solved the delivery issues.
If it doesn't help the user can look Outlook Express create an SMTP log
file?
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Unable to resolve the issue? Contact Hotmail Support Canada at 1-844-
888-3870 The user can contact our team for technical support at our Hotmail Tech Support Number 1-844-888-
3870. Our skilled and technically sound professionals are there to guide you with the
solutions and methods for any related query. The user can also contact us via live chat or by dropping
an email. We will get back to you with an appropriate solution. Another way of reaching us is through the Toll-Free Number 1-844-888-3870.
We are available at your service 24/7.
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