How is the cloud changing “real world” IT Strategy
easyJet IT runs a tight shipDatabase average
Banking & Finance
Media
Professional Services
Government
Telecommunications
Information Technology
Education
Health Care
Pharmaceuticals
Insurance
Transportation
Electronics
Manufacturing
Consumer Products
Utilities
Construction & Engineering
Hospitality & Travel
Energy
Chemicals
Retail
Food & Beverage Processing
Metals & Natural Resources
easyJet
0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% 8.0%
Source: Gartner IT Key Metrics Data (November 2007)
easyJet – 0.75% of revenue
easyJet IT
• IT Budget = 0.75% of revenue
• 59 ftes• Culture of
differentiation• Large use of partners• 100% SLA
requirements
A high growth company
What does high performance look like?
2001 2002 2003 2004 2005 2006 20070%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
easyJet.com availability
What could cloud mean for easyJet?
Cloud layers
Systems classifications
Commodity Computing
Airline systems
easyJet specific systems
Systems classifications
Engineering
Schedule Planning
Crew rostering
Baggage handling
Flight Planning
O/S Security email Access methods
File & PrintBackup
Payments systems
Slot Managmnt
Personnel
Payroll
Finance
Reservation system
Revenue Managmnt
Departure Control
AircraftSystems
Crew Systems
100%
99.99%
99.9%
Secondary SitePrimary Site
High Level Architecture
Platinum Systems
Gold Systems
Silver Systems
Gold Systems
HQ
Systems classifications
Commodity Computing
Airline systems
easyJet specific systems
Cloud/SaaS bar
Making the leap
• Infrastructure as a service– Highavailability blade service – demand based usage– Virtual utility compute – CPU on tap– Storage infrastructure – Pay by the GB
• Platform as a service– DNS load balancing– MS Exchange – Pay per mailbox
• Software as a service– Crew rostering– Flight planning
How does Cloud help easyJet?
Technology Strategy Cost effective and simple
• Use simple, standard solutions by default• Promote innovative use of mainstream technology• Continue to use Microsoft technology for our
technical platform• Provide scalable systems that never restrict the
growth of the business• Provide 100% uptime for business critical systems
Secondary SitePrimary Site
High Level Architecture
Platinum Systems
Gold Systems
Silver Systems
Gold Systems
HQ
Secondary SitePrimary Site
High Level Architecture 2010
Gold Systems
Silver Systems
Gold Systems Gold Systems
Silver Systems
HQ
Platinum Systems
Cloud services should…
• Reduce the complexity of providing scalable solutions
• Allow easyJet to get on with developing differentiating services
• Ease the burden of test system management and configuration
• Help move IT from technology focussed to service focussed
Cloud services could…
• Be a configuration nightmare• Return us to an immature service monitoring
and management position• Introduce weak points in high availability
services• Complicate development and deployment
easyJet strategy• Use simple, standard solutions by default• Introduce cloud solutions only when they simplify things• Promote innovative use of mainstream technology• Continually test the market to measure capability• Continue to use Microsoft technology for our technical platform• Azure will be the natural choice, but we’ll try others• Provide scalable systems that never restrict the growth of the
business• Look for areas where cloud will simplify the scaling of systems• Provide 100% uptime for business critical systems• Wait for cloud to mature before committing to HA usage
Questions?
