How can you get here ?
Why we use UC2 ?What ROI for UC2 ?How we do ourselves ?
Agenda
3GWi Max
High speed BroadbandWeb Conf
VoIPInstant Messaging
Creating opportunity for business innovation
Two communication systems were disjointed
Unified Communication and Collaboration (UC2)
“Instant messaging can reduce long distance calls by 30%, reduce e-mail usage by 40% and
lead to a 15% reduction in voicemail usage.”
Have anyone heard statement about …
“The new collaboration capabilities enable the development team
to be more responsive and proactive in a rapidly changing environment
and increases the speed-to-production”
Have anyone heard statement about …
1. Business Growth objectives: 2. Expense Reduction:
• Improve customer service• Reduce costs across the board• Gain new market sharing
• Reduce travel expenses• Trouble meeting for industry metrics • Reduce sales and admin costs
Why we use UC2 ?
We can decrease …
Reduction travel $3,304
Avoid call waste $1,137
Eliminate delay $1,005
International call $246
Admin cost $43
Total $5,456
We can increase…
Sales volume $115,909
Speed project $95,000
Speed process $12,880
Speed operation $11,875
Mobile users $7,813
Total $243,477
A Sample: Benefit per user per year
Source: BUSINESS COMMUNICATIONS REVIEW / JUNE 2007By Permission of Marty Parker, Principal
© Communication Perspectives 2007
1. Latency information
2. Business Traveler 3. Remote workers
• 5.3 h/week delay• $9000/year cost
• 11 day/year travel• $3,400/person for team meeting• $1,488/year lack communication
•10% remote •7.8 h/mth lack communication
Total 1,000 employees: Lost $13M/ year
* Because people lost productivity and avoidable expense
Siemens study - Key Findings:
Why we use UC2 ?What ROI for UC2 ?
1. Process optimization2. People productivity3. Communications4. Competitive Advantage5. Access to information6. Travel
UC2 ROI elements is:
Collaboration: Cost avoidance factors: ROI
Instant Messaging • Reduced phone usage• Reduced e-mail usage• Reduced pager usage• Quick access to expertise• Support mobile workers
$1.3M/month
Web Conference • Reduced travel• Support of mobile workers• Productivity enhancements
$8M/month
IBM’s study ROI: Advance Collaboration
Celina InsuranceSaved $650K in phone costs for 35,000 employees50% reduction in internal phone calls
Colgate-Palmolive
$750K/year added to margins by reducing supply and order fulfillment disruptions
Daimler
Portal+Sametime gets new cars in market faster and saves costs 30% by centralizing information10% reducing travel costs for design meetings.
How we do ourselves ?
Unified Communication & Collaboration 100% ROI in less than a year? We'll show you how!
http://www.uc2calculator.com/
Step 1: Input Your Organization
Step 2: Input Travel Costs
Step 3: Input IT Costs
Save Travel Expense
$300/week
Increase productivity $120/week
Total Benefit is $420/week/user
Did you get choice yet ?
1. Try your own http://www.uc2calculator.com/2. Contact IBM Sales people nearby you
