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Page 1: GMI Questions and Their Answers in English

Frequently Asked Questions In English

What are the differences between MLM and GMI?

a) GMI is not an MLM company but a retail business conducted via internet utilizing networking principles. You do not have to pay membership fee, renewal fee and absolutely no monthly sales quota. This is not a direct selling job like most MLMs.

b) In GMI, it is only one time cash out purchase of products. You can absolutely forget about purchasing products every month, which is very tedious and burdensome!

c) GMI's marketing plan is simple and transparent with no levels in payment, no complicated point system, no confusing percentages.

d) GMI offers multiple operating accounts (truly unlimited income) similar to operating many franchises. Most MLM companies limit its customers to one account only!

What kind of business is Gold Mine International?

GOLD MINE INTERNATIONAL started their Network Marketing operation from Norway in year 2000. Before entering in e-commerce Network marketing GMI was involve in Custom Made Gold Jewelry. GMI helps you to build a profitable home based business. Current there's a vast amount of interest in work at home programs, so now is the time to get in and start building your own business. In GMI, work you do now will provide residual income for you and your families for years to come depending on the Gold Plan you choose.

What is so special about the GMI business?

More than likely, one option people consider is a "Home based business" but there are many MLM home business ideas out there that promises more than they actually deliver. But not with GMI system! Our Gold Reward Program (GRP) gives you the flexibility to earn an income on your own time. It gives you the opportunity to spend more time with your

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What is so unique about the GMI business? 

Page 2: GMI Questions and Their Answers in English

GMI has a simple home based business idea that just makes sense. Work from your home using our easy to adopt and unique Gold Motivation Step system and our true leaders will help you to build a true residual income for you and your family. You will not be alone. If you are looking for:

1. Financial Freedom

2. More Time With Your Family

3. Increased Financial Security

You owe it to yourself to see exactly what Gold Mine International system can do for you. With GMI customers have a realistic chance of truly achieving their desired financial objectives for their work within a short period of time (depending on effort).

How can I sign-in customers under my Gold Tree? 

You simply go to www.goldmineint.com. All what you need is to click on Sign up link provided on home page and chose the desired Gold Account name of the person, submit the name and then fill the Sign up form with all the required details, select the placement you want him/her to be, pay through your Gold Bank or Gold E-Card submit the form. You may also signup a customer by going to your Gold Tree page and clicking on "Sign Up Here" link this will directly pickup the information to have more prйcised placement.(If you are not the introducer, you may edit the introducer’s information) GMI Welcome letter would be sent to the customer at the given e-mail address at the sign up form and product would be sent to custome as soon as the full payment is been made.

What is the purpose of Gold Account ID? 

This is an additional security feature provided by company. During any sign-up or transaction done, GA ID makes sure they are placed in your Gold Tree. Only Gold Account might confuse by look alike or closer spelling. Also the GA ID is needed for transfer link feature to ensure money is transferred to the recipient you wanted.

Security: Are my transactions secure on GMI website? 

The GMI website is secured by a VeriSign SSL certificate. Information sent from this site is encrypted before transmission.

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Why security Question and Answer?

In case you forgot your password. The system will generate your password if you can answer your security question. In case you forgot the security details, then you need help

Page 3: GMI Questions and Their Answers in English

from your introducer, Country Agent who is qualified to request, or GMI admin by providing personal information matching with your profile. You need to use your upline's GMI messenger to retrieve your lost password through GMI admin. Final option you have is to scan and email your valid ID copy to admin to prove your identity at [email protected]. This process might take between 24 to 48 working hours.

You may also use a link on main home page under Gold News Header "Power Security Service"

http://www.goldmineint.com/members/retrieve_sec_auto.asp to directly retrieve your security information.

How can I recover my password if lost? 

Go to GA Login page and click "Forgot Password" link, answer your security question and it will display your password immediately. You may also use a link http://www.goldmineint.com/members/retrieve_sec_auto.asp to retrieve back your security information.

What if I loose my password and security answer? 

You can either contact your introducer or email to: [email protected] to recover your password. This procedure may take 24 working hours. Recovery of lost password is ABSOLUTELY FREE.

Please note that admin sends Security Information to only email address provided in your personal profile.

Forgot PIN Code? How can I retrieve?

Customers can reset their PIN code with just a click, provided their Primary email address mentioned in their profile is true. Please use Reset PIN Code link followed by Power Security Services provided on Home Page.

Please note that US $5 will be deducted from user’s Gold Bank. No request will be entertained if account does not have sufficient amount.

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Forgot Security Information? How can I retrieve?

Customers can retrieve the forgotten security information with just a click, provided their email addresses mentioned in their profile is true. Please use Retrieve Security Information link followed by Power Security Services provided on Home Page.

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Retrieval of security information and password system has been upgraded for you, take an advantage and retrieve the information Free of Charge by just typing your “GA”. Customers, who still request manually, will be charged US$ 5.00 each time.

I am a new user, I need PIN code.

All customers would be receiving a popup message upon first login to generate their desired Gold Pin Code. They will not receive their PIN

code at their email address(es). Play Demo for assistance.

Others/downliners security information required?

Please note that any security information of other users is not shareable however we do entertain such requests by changing his/her Primary Email address upon receiving ID or Passport copy of owner of the Gold Account.

As per policy user must send his/her attested Passport or ID copy as a proof of ownership of GA to [email protected], clearly mentioning the owner’s details and the GA Name/GA ID.

NOTE: US $5 will be deducted from user’s Gold Bank. No request will be entertained if account does not have sufficient amount. Your request would be processed within 48 hours upon confirmation from our agent; we apologize for any delays due to the verification process and request you to contact our agent for any assistance in this regard.

Purchase:How can I introduce a new customer to purchase a product from GMI? 

You simply go to www.goldmineint.com. All what you need is to click on Sign up link provided on home page and chose the desired Gold Account name of the person, submit the name and then fill the Sign up form with all the required details, select the placement you want him/her to be, pay through your Gold Bank or Gold E-Card submit the form. You may also signup a customer by going to your Gold Tree page and clicking on "Sign Up Here" link this will directly pickup the information to have more prйcised placement. (If you are not the introducer, you may edit the introducer’s information)

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GMI Welcome letter would be sent to the customer at the given e-mail address at the sign up form and product would be sent to custome as soon as the full payment is been made.

How can I make payments to GMI for new sign ups?

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You may pay to GMI through your Gold Bank which is the most common practice customers do, else you can buy online Gold E-Cards through Gold E-Card link, else you can ask your introducer to help you with new signup

How can I purchase a Gold Coin at full payment? 

Once your Gold Account is activated, you may asks your up-liner or any other GMI customer you know to transfer balance amount of the product to your Gold Bank, once you have sufficient amount in your Gold Bank, simply go to your Gold Office and click redemption link to process, its between you and your up-liner to settle the payment amount. If your up-liner has no sufficient balance to transfer to your account you may send a draft to GMI and that amount will be credited to your Gold Bank. The manual redemption of the Gold Coin costs extra 10% of the total price.

How can I purchase an Instant Watch? 

Once your Gold Account is created for Plan 3/3 Advance or 2/2, your watch is instantly dispatched to you, if you have selected Instant Product Redemption option. Make sure that the address given in your profile is the right address and you have arranged the transfer of US$10.00 as delivery and insurance charges to your Gold Bank Account.

Refund:How can I refund my money by Cool off refund?

Customers are only been able to run Cool Off Refund if they have signed up in the system using Gold Bank Cash, customers who joined the system with Gold E-Card can not get Cool Off Refund, but they may send a Passport or ID copy at [email protected] with an ownership transfer request for no Admin fee, please note that ownership transfer fee is charged after 5 days from the date of joining

How can I refund my money by Non-active Refund? 

Any customer who is not active and has no transactions in the Gold Account can run Non-Active Refund after six months from the date of joining before crossing nine months, after running Non-Active Refund customer gets Golden Handshake Card, which could be used to signup a new person. Please use a link “Refund” provided in your Gold Office to run non-active refund on your own.

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Advance Services:How can I change my primary email?

Page 6: GMI Questions and Their Answers in English

As per policy user asking for primary email must send his/her attested Passport or ID copy as a proof of ownership of GA to [email protected], clearly mentioning the owner’s details and the GA Name/GA ID.

NOTE: US $5 will be deducted from user’s Gold Bank. No request will be entertained if account does not have sufficient amount. Your request would be processed within 48 hours upon confirmation from our agent, we apologize for any delays due to the verification process and request you to contact our agent for any assistance in this regard.

How can I change my Personal Information?

As per policy user asking for change of ownership, mother's name, NIC, Phone and owner's name must send his/her attested Passport or ID copy as a proof of ownership of GA to [email protected], clearly mentioning the new owner’s details and the GA Name/GA ID.

NOTE: US$5 will be deducted from user’s Gold Bank. No request will be entertained if account does not have sufficient amount. Your request would be processed within 48 hours upon confirmation from our agent; we apologize for any delays due to the verification process and request you to contact our agent for any assistance in this regard.

Website Security & Services:SSL is an encryption protocol for transmitting documents securely over the Internet. It allows for authenticated and encrypted communication between browsers and servers, or between different servers.

Please visit the following links:

http://www.google.com/search?hl=en&lr=&oi=defmore&q=define:SSL

http://www.verisign.com/products-services/security-services/ssl/ssl-information-center/index.html

Your website does not have https. Is your site secured?

Our website is secured by Verisign. You may also use https://www.goldmineint.com. Please note that Verisign seal is only provided to companies who have a legal business after checking their government records.

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GMI Notification Service:What is GMI Notification Service?

This service helps you to monitor activities performed on your Gold Account. 

GMI Notification Service subscription period is 6 months for a fee of US$15.00.

By Activating this service user gets notification email for any or all below mentioned activities in their account as p

A: Login to Gold Account

B: Locking/Unlocking of Gold Account

C: Any transaction performed in Gold Account

Will I have to renew GMI Notification Service upon expiry? 

You may select the option while subscribing this service to renew your subscription automatically when it expires

Do I have to purchase this service if I use trial version of GMI Notification Services?

No you do not need to subscribe full version if you are not happy with the service, this service is for active users of GMI and they want to always closely monitor the activities taking place in their account for security reasons.

Commission & Money Transfer:Can I Get Commission without working? 

Your commission is paid as per the growth of your tree at both ends, if your tree is not growing at all no commission would be release,however we do not think that bringing two customers is not possible by every new customer, if every customer brings two new customers,your tree will keep growing and you keep getting your income on weekly basis.

Please note that you can get commission forever on weekly basis, if your tree is keep growing at both ends.

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When and how GMI pays commision? 

Commission is paid on every Monday for the new sets of customers who has completed 5 days cool off period under your tree by cut off day which is Sunday, if person has not completed 5 days under you on Sunday, you get your commission on the following Monday, please also note that the calculation system is automatic and there are no possibilities of any errors, when calculating do not forget to calculate the Gold Vouchers you get on completion of every 5th step.

Why I did not receive GMS 1/1? 

As per the GMS 1/1 policy you must have introduced at least one customer at your first level in the same plan as you have initiated your tree with, if you have introduced none of the first two customers at your first level will only earn your commission at 2/2 in 2/2 Plan and at 3/3 in other plans.

How can I transfer Earned Commission to my Personal Bank Account?

Now all GMI customers have a privilege of transferring their Earned Commission to their Personal Bank account located in any country earlier this service was limited to only certain countries.

For Iranian customers, currently we are providing this service for only two banks (i.e. Bank Melli Iran and Bank Saderat Iran). Customers living in other countries can request transfer to any bank.

Before using Transfer Funds To Personal bank Account users must update their Personal Bank account information. “Bank Info” link is available under the “Personal Profile” link in your Gold Office. You may change your Bank Information at any time before submitting Bank Transfer request and this service is free of charge.

Each accounting period is approximately 15 days in length. A new period begins the 1st and 16th day of each month.

All transactions that occur before four (4) days of the close of each period will be processed and payments will be disbursed on the 1st or 16th of each month. However, should the payment date fall on a weekend or official banking holiday, payments will be disbursed on the first business day following those dates. (e.g. customers expecting to get Bank transfer on 16th day should request by 12th day of that month.

Transfer to personal Bank Account charges are 4% of the amount customer request to transfer.

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You may also request for the cancellation of this transaction (Transfer to Personal Bank Account), Any cancellation request of Fund Transfer to Personal Bank would result in deduction of the 4% service charges, only requested amount will return to customer’s Earned Commission Bank. Minimum amount for transfer is US$500 and maximum is set to US$3,000 per transaction.

Registration & Legal Issues:Is GMI a registered company? 

Please note that GMI is a legal business entity and our registration’s certificate is available online.(you can also check the GMI registration on the first page of this blog "ABOUT GMI")

Please note that our service is excellent and deliveries and payout is prompt.

Is GMI running a legal business? 

The registration is available at our website which could be verified by you through Norwegian embassy in US, secondly we have a security contract with Verisign, please note that Verisign seal is only provided to companies who has a legal business after checking their government records. You may click on the Verisign seal to see the details.

Miscellaneous Problems:What is Product delivery procedure? 

Products are delivered to customers via our agent and it takes somewhere between 4 - 6 weeks for customer to receive the product. If you have redeemed your product, you would be contacted by our agent soon for delivery arrangements.

Why my mail is not entertained so far? 

Your email is not entertained so far because any of the following reasons:

* You did not send email to [email protected]

* Contents are not in English language or not complete

* You did not mention your GA/GAID in your email

* You did not send required attested documents along with email

* Your Gold Bank does not have the sufficient amount (if required)

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 Income & Commission:What kind of incomes can I expect from the GMI Gold Plan? 

GMI provides two ways to earn from the marketing plan. We reward customers for directly introducing new customers to GMI (US$1 to US$5 per new sales-depending on the Gold Plan) except for introducer when introduced customers has selected instant product option while signing up. We also provide Gold Step Commission system that pays you for every pair you complete on your right and left side of the Gold Tree depending on the Gold Plan you are working for (1/1 Platinum, 2/2, 3/3 Advance and 3/3 Basic). The Gold Step commission is paid, for direct or indirect customers based on binary of your Gold Plan. (Growth of your tree on both ends)

How to control my withdrawals from Gold Bank? 

You have several options to withdraw from your Gold Bank;

a) Release Commission; You can get your commission released,

(1) Request for a Cheque, which will be issued under your name.

(2) Commission release via Telegraphic Transfer (T.T.)

All you need to do is go to your “Gold Office” and send the request via messenger. Your commission will be released according to the amount you specify, minimum amount for requesting cheque or T.T. is US$500 and maximum is US$3,000.

b) Commission Cheques Return Back to GMI; Any commission cheque comes back because of wrong address or returned back to GMI by the customer in order to pay the balance amount for the product, services charges of issuing the cheque will not be returned. Furthermore reissuing of the same cheque will cost another 4% of Cheque value as Service Charges.

c) Gold E-Card; GMI believes in flexibility, we offer customers to buy Gold E-Cards from their Gold Bank and sign-in more customers using those cards anywhere anytime. And every time you buy Gold E-Cards you get Gold Vouchers depending on the quantity of cards you purchase. More you purchase more GVs you earn.

d) Transfer Funds; You may transfer your funds from your Gold Bank to another Gold Account holder without any charges, but the minimum funds can be transferred are US$5(customers can not transfer any amount less then US$5 through their Gold Bank).

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When do I get paid by cheque? 

GMI pays commission to customers once a week. You may receive cheque within 2 to 4 weeks after you manually request your commission through Issue Cheque option.

Minimum amount to request a cheque is US$500 (exceptional for some countries).

How do I get paid by cheque? 

Payment will be made in the form of cheque in US$ or in some cases local currency. Other forms of payment will be explored and mplemented if and when necessary. GMI is eager to reward its Customers to introduce other customers to GMI. (Cheque will only be ssued upon your request and the charges of 4% of cheque value will be deducted from your Gold Account) Are there any charges / fee for a cheque or T.T. Request?

Yes, GMI charges a fee of 4% of cheque / T.T value, for every T.T. or cheque issued.

What fee would there be for cheques in case of Multiple-Ownership? 

GMI issues cheque to only Primary Owner of Gold Account as per the profile details and fee of 4% of the cheque value is charged for ssuing cheque.

What is the maximum income of GMI Gold Plan? 

The basic 2/2 Plan provides maximum income of US$600 per GC per day. You can also qualify for the 3/3 Advance Plan (maximum income of US$450 per GC per day) and 3/3 Basic Plan (maximum income of US$225 per GC per day). You can also make an extra income from our Direct Reward Commission of US$1 to US$5 per GC activated (depending on the plan) and is calculated separately and does not have any limit for Direct introductions. All these incomes per day could be multiplied by 15 as GMI offer its customers 15 Gold  Centers per plan.You are also entitled to earn unlimited commission after activation of your 1/1 platinum plan.

What is Gold Motivation Step (GMS)? 

GMI always believes in providing unique advantages to networkers and new customers, GMS is a part of that. Any new customer who introduces one person in their downline on either leg, once balanced on the other leg by him/her or by uplines in same plan, completes the1st Gold Step which is called GMS, regardless of the plan he/she has joined. This offer is only valid for the 1st step of the 1st Rotation on first level of the same plan you initiated your tree with.

Remember to achieve GMS commission you should introduce at least one customer out of two on 1st level of your tree.

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What is Direct Reward Commission?

GMI strongly believes in Sharing, this system is a part of it. Every Gold Customer who directly introduces a new customer to GMI, a Direct Reward Commission (DRC) between US$1 to US$5 depending on the selected Gold plan, per activated Gold Account will be paid. Direct Reward Commission applies to all Activated Plans and Gold Accounts. Direct Reward Commission applies for unlimited number of Gold

Accounts you directly introduce to GMI. Commission for Direct Reward Commission for every new Gold Account you introduce will be as following:

Please note that customers you introduced who buy Instant Product (Watch) upon sign up do not entitle you for DRC.

How can I qualify for Direct Reward Commission (DRC)? 

Any GMI customer who successfully introduces a new customer directly to the GMI program who purchases or books a product and joins Gold Reward Plan, is entitled to receive a Direct Reward Commission of US$1 to US$5 depending on the plan he/she chooses. Please note that customers you introduced who buy Instant Product (Watch) upon sign up do not entitle you for DRC.

What is a Gold Step Commission (GSC)? 

The Gold Step Commission allows GMI customers to earn a secondary income, yet has the ability to earn residual commissions from it.Therefore each GC is divided into two parts, Left Groups Sales and the Right Group Sales. We follow the basic concept of a Binary Pay Plan. We monitor the volume group sales on each side. For example, for 2/2 Plan, whenever 2 new sales are created under the Left Group and it is matched by another 2 new sales under the Right Group, you have successfully achieved a pair of sales. Each pair is technically considered as Gold Step. For each Gold Step of 2/2 Plan, you will earn a commission of US$40. Therefore, any customer who successfully matched a pair of sales at any time is entitled for commission.

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How can I earn my Gold Step Commission (GSC)? 

Whenever you introduce a new customer you must make sure your own GA is the introducer of the new customer. You can have total control on the placement of the new customer. You may place the new customer on your left or right group, and try to make the new sales count in your favor. You usually place new customers on your weak leg or you may decide to help any of your downline so the new customer may fall directly under any of them. This new sale may be able to match a sale from the opposite side of your network. In this case you have achieved a pair, and earn a Gold Step Commission.If a sale is done indirectly by any of your upline or downline and the placement went to your favor, and it happens to be placed on your

weak leg means your Gold step is completed and you earned Gold Step Commission.

I introduced two new Customers under me on same day but on commission (PAY DAY) day I

only received DRC for one customer and not for both why?

Customers, who signup ordering instant product, do not entitle their introducer for Direct Reward Commission (DRC). You can distinguish that by looking into your tree, every customer who orders instant product in your tree is shown with Pink color, if tree box color is white it means customer has signed up without ordering instant product and only his introducer is entitled for DRC.

Gold Motivation Step (GMS) is only paid to you if one out of first two customers on your first level is introduced by you and both customers on first level are from the same Gold Plan.

General & Gold Office:What is Gold Office? 

As GMI is purely an E-commerce business therefore, GMI provides you an online Gold Office to assist its customers to operate their business from anywhere in the world without any restrictions. You can use your Gold Office to send and receive online Funds,Redemptions, Transfers GVs, Buy online Gold E-Cards, check your Gold Tree to see the growth in your genealogy, to change your profile,to send and receive Messages, and Sign-in customers from anywhere in the world. In Gold Office, you also get reports of your sales, your

downliner's sales, estimates income and you can communicate with GMI office personnel whenever you need support. Find out more how to use Gold Office.

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What is a Gold Account?

Gold Account is your business center and for this business center you select a name of your choice at the time of Sign-in, this name is changeable against US $15.00 fee. So make sure you select the right choice at the time of Sign-in. Gold Account Name can be of maximum 15 characters. Appropriate language free of abusive words should be selected.

Gold Account is given absolutely free of charge on every purchase of GMI Gold Coin / Product. No admin fee, no joining fee, no membership fee, no set-up fee, no subscription fee, no annual fee and no monthly purchase required.

A Gold Account can be treated like a property, you can sell, transfer or assign ownership (please refer to transfer GA section) and also carries an inheritance clause where beneficiary can be designated (please refer to Multiple-Ownership section).

What is Gold Motivation Step (GMS)? 

GMI always believes in providing unique advantages to networkers and new customers, GMS is a part of that. Any new customer who introduces one person in their downline on either leg, once balanced on the other leg by him/her or by uplines in same plan, completes the 1st Gold Step which is called GMS, regardless of the plan he/she has joined. This offer is only valid for the 1st step of the 1st Rotation on first level of the same plan you initiated your tree with.

E-CardsHow can I buy Gold E-card?

 

Gold E-Card could be purchased using your Gold Bank Cash.I bought some Gold E-Cards but can not see them?

After purchase of Gold E-Cards customer could go to Gold E-Card Bank to find the card details.

Why should I use Gold E-Card Transfer Link?

Gold E-Card transferred via proper transfer link ensures the security of you Gold E-Card password for you and as well as for person receiving cards, as when you transfer the card via link it automatically changes the password while sending to ensure ex owner does not use the sent Gold E-Cards intentionally or unintentionally.

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I want to transfer 20 Gold E-Cards of Plan 3/3 A do I have to send them one by one? 

You will find a window on Gold E-Card bank page where you can mention Gold E-Cards quantity simply fill in the number of cards you want to transfer and click Select E-Card mentioned number of cards would be checked and selected automatically, in next window fill in the GA and GA ID of the person you are transferring card to and click Send E-Cards

I transferred some Gold E-Cards but can not remember the receiver 

On your Gold Office page click the link "Gold E-Cards" and then select Transfer History Detail or Transfer History Summary link to find old transactions record.

I bought some Gold E-Cards but can not remember if I have used them? 

On your Gold Office page click the link "Gold E-Cards" and then select "Check Card Status".

I applied for Non Active Refund but did not receive my Golden Hand Shake Card?

Once you apply for Non Active Refund system automatically checks your qualification status and issues you Gold Voucher, Simply go to Gold Voucher Page and Click "Purchase Golden Handshake Card". Once the card is been purchase you can go to Gold E-Card Bank and find your card there.

How could I utilize Golden Hand Shake Card and what is the advantage? 

Once you have a Golden Hand Shake Card ready you may go to Signup page and click on Signup with Golden Handshake Card link, Enter the Gold Account Name and Click Submit, simply fill in the details in the Signup form and you are registered now.

The advantages of using Golden Handshake Card are following;

1- You get some of your downlines built ready as ex owner might have some downline before.

2- No Fee is charged for new GA name issued.

3- No Fee is charged for Ownership Transfer.

4- Upliners are motivated by a new active customer who is replaced by someone non active.

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Can I buy some Gold E-Cards via my personal E-Gold Account? 

Yes Gold E-Cards could be purchased using your E-Gold account, maximum 999 cards are allowed to be purchased at a time. Once your transaction is successful you get a notification email as per the email address mentioned in your GMI Personal Profile.

I am buying Gold E-Card worth US $60using my E-Gold Account but its costing me US $63 why?

Any card purchased through your E-Gold account costs you 5% as service charges

Can I transfer my GVs to another GC Owner? 

Yes you are allowed to transfer the GVs to another GC owner but there are two conditions.

a) You must have redeemed at least one Gold Product. (From the same GA)

b)You must have at least 375 GVs in your account.

Once you transfer any of your GVs to someone, you will not be able to transfer again till you accumulate 375 GVs again.

What is a Gold ecVoucher (GecV)? 

When you choose any of the Gold Plan to start business with the equal amount of your money, GMI deposits Gold ecVouchers in your Gold ecVouchers statement. Gold ecVouchers cannot be combine with another Gold ecVouchers but, they can be combined with Gold Vouchers (GVs) or cash for you to redeem Gold Coin / Product.

Customers who sign up requesting instant product does not get Gold ecVouchers unless there is a special promotion running during purchase period

What is Gold Rotation & is there any limit for a customer?

When Five Gold Steps are completed in any one of the given Gold Plans, it is known as Gold Rotation and then another Gold Step starts. This process is an on-going. There is no limit as long as new sales are produced when left group sales is matched with right group sales depending on your Gold Plan you complete your Gold Step.

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What is a Gold Voucher (GV)? 

Every fifth Gold Step Reward Commission will automatically be converted to GVs. The Gold Voucher is in exchange for cash value allocated on the fifth gold step. It is also utilized to settle balance payable to GMI for the Gold Products.

What is Flushing Out?

Flushing Out system is implemented to prevent the company from over-paying. This is a control structure in exchange for the infinity levels a Customer is entitled to earn over-riding commissions through the GMI Gold Step Commissions. We provide unlimited depth and flexibility, however we impose a maximum earnings of any GC per day.

For example, in 2/2 Plan, maximum earning per GC per day is 30/30 or 15 gold steps per day per GC i.e. US$600 per day per GC. Therefore, if any GC's earning exceeds US$600 in one day for this plan, then all other sales made on that day will be flushed-out including accumulated or carried-over sales. The GC starts the following day with zero unpaid sales on both left and right group. New sales of the following day will entitle GC fresh commissions.

Glossary

GMI : GMI refers to GOLD MINE INTERNATIONAL, and includes of all its service centers around the world.

Customer(s) : A Customer is any person who has confirmed an order(s) with GMI for the purchase of GMI's product(s). Any written agreement with GMI is considered an authentic and binding legal document. A Customer also agrees to adhere to and abide by GMI's Terms & Conditions

Direct Reward Commission (DRC): An incentive for every Customer referred to The Company.

Gold Account (GA): A Gold Account is a requirement for a Customer to receive commissions and/or bonuses from GMI's Gold Reward Program (GRP), and shall be placed in accordance with the Rules and Regulations of the Gold Reward Program of GMI.

Gold Center (GC): A Gold Center is a requirement for a GMI to calculate commissions and/or bonuses within the Gold plan.

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Page 18: GMI Questions and Their Answers in English

Gold Bank (GB): Gold bank is the statement where you can check all of your cash transaction.

Gold Tree (GT) :A report showing you and your organization in levels. You can view your organization through the Special Report Option in Gold Office.

Gold E-Card (GEC): Cards worth 30, 60, 120, 220 US $, to sign in new customers.

Gold Card Bank (GCB) Where all your cards detail is sent when you purchase Gold E-Cards online.

Gold Reward Program (GRP): Gold Mine International's 4 different rewarding Plans.

Gold Voucher (GV): A Gold Voucher is earned in accordance with the Rules and Regulations governing the Gold Reward Program (GRP). This voucher is strictly for redemption of GMI's products.

Gold ecVoucher (GecV) :A Gold ecVoucher is redeemable for GMI's products and represent an alternative way of purchasing a Gold Coin from GMI.

Gold Motivation Step (GMS): GMI always believes in providing unique advantages to networkers and new customers, GMS is a part of that. Any customer who introduce one person in their downline on either leg, once its balance on the other leg by him/her or by upliner completes the 1st step which is called GMS. regardless of the plan he/she has joined.This offer is only valid for the 1st step of the 1st rotation.

Golden Team Status (GTS): Golden Team Status is achieved upon activation of all 60 Gold Centers and receipt of minimum 4 Gold coins.

Refund Policy :Customers who have not earned any commission from the GMI Gold Reward Plan, and has crossed six months period from the date of joining are qualified for cancellation within three months with following options.

A- Pay the balance money and get the Gold Coin.

B- Receive 100% plan value GV's (Transferable)

C- Buy online E-Card 100% Plan value.

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