THE FUTURE OF UX Simon Metcalfe!UX Designer

THE FUTURE OF UX

THEMES‣ Micro interactions!‣ Continuity, hand-off and sequential usage!‣ Contextual awareness and proximity!‣ Bridging Digital and Physical experiences

WEARABLES

https://blog.grandcentrix.net/ux-design-for-smartwatches/

SMART WATCHES‣ UK researchers found that smartphone users

estimate spending around 3 hours per day performing 200 tasks using their device!

‣ Smart watches should save you from having to get your phone out, and should not be another distraction themselves!

SMART WATCHES

MICRO INTERACTIONS‣ Keep interactions short and simple!‣ Google recommends keeping smartwatch

tasks to no more than 5 seconds!‣ 2 hands are required to operate a smart

watch!‣ Gestures are more important because of

limited space for UI elements

https://developer.apple.com/watch/human-interface-guidelines/

SMART WATCHES

TINY TARGETS‣ It is recommended to keep targets no

smaller than 10mm!‣ Deleting apps on the Apple Watch requires

tapping the 'x' icons that are about 2mm in diameter!

‣ Consider fat fingers!!‣ Gestures are more important because of

limited space for UI elements

http://www.nngroup.com/articles/smartwatch/

SMART WATCHES

CONTENT‣ Independent content should be created

where possible, instead of truncating existing content!

‣ Content should be minimalistic - short phrases or single words!

‣ Don't use a long word if a short one will do

http://www.nngroup.com/articles/smartwatch/

SMART WATCHES

NAVIGATION‣ Page based navigation, or "Deck of cards" -

essentially a full page version of a carousel!‣ More than 10 pages may be confusing!‣ Horizontal swipe gesture

http://www.nngroup.com/articles/smartwatch/

SMART WATCHES

NAVIGATION‣ Hierarchical or list-based navigation !‣ Pogo-sticking can be a problem

http://www.nngroup.com/articles/smartwatch/

SMART WATCHES

NAVIGATION‣ Force touch (touch and hold) menu!‣ Not context sensitive, the app cannot

determine where the finger is on the screen

http://www.nngroup.com/articles/smartwatch/

SMART WATCHES

NAVIGATION‣ Modal-sheets (dialog boxes) !‣ "Close" button can be renamed!‣ Should not be used as page titles or to

suggest a hierarchal navigation

https://developer.apple.com/watch/human-interface-guidelines/

SMART WATCHES

PREDICTIVE INTELLIGENCE‣ Smart replies, or contextual responses are

based on the content of the message or alert!

‣ Helps to ensure the wearer only needs to make micro interactions with the watch

http://thinkapps.com/blog/design/apple-watch-apps-important-design-principles/

SMART WATCHES

CONTINUITY‣ Handoff - Apple's term for allowing the user to

continue a task on another device!‣ Some apps may handoff data but not the

activity (Google Docs)!‣ Google refers to handoff as "Sequential

usage" in their multi-screen world study.

http://www.nngroup.com/articles/smartwatch/https://www.thinkwithgoogle.com/research-studies/the-new-multi-screen-world-study.html

SMART WATCHES

CONTINUITY‣ Apple have implemented this for phone

calls and texts as well, as part of their "Continuity" system!!

‣ Android does not yet have its own implementation, but there are third party apps

https://www.apple.com/au/ios/whats-new/continuity/

SMART WATCHES

GLANCEABILITY‣ Glanceability - ensure information is

digestible with just a glance !‣ Proximity awareness!‣ Be aware of context - presenting information

at a useful time!‣ Apple has a specific IU pattern / feature

called "Glances" - collections of timely and contextually relevant moments provided by the wearers favourite apps

https://www.apple.com/au/ios/whats-new/continuity/

DIGITAL AND PHYSICAL EXPERIENCES

HEADS-UP DISPLAYS (HUDS)‣ Google Glass was not well accepted!‣ Social awkwardness and privacy concerns!‣ Currently better suited to specific

applications, such as on the road!‣ Augmented reality contact lenses being

developed by Innovega offer a full-screen HUD experience

www.lifehacker.com.au/2015/01/why-google-glass-failed-but-might-still-succeed/http://www.cnet.com/au/news/augmented-reality-contact-lenses-to-be-human-ready-at-ces/

DIGITAL AND PHYSICAL EXPERIENCES

HEADS-UP DISPLAYS (HUDS)‣ Skully P1 combines a rear-view camera,

GPS and hands-free phone with voice commands!!

‣ Forcite ski helmet includes front-facing camera and facilitates live communication (UNSW project, in development)

http://www.cnet.com/au/news/skully-demonstrates-gps-rear-view-camera-in-motorcycle-helmet/https://www.be.unsw.edu.au/content/aussie-student-re-invents-police-motorcycle-helmet-adds-robocop-features

DIGITAL AND PHYSICAL EXPERIENCES

INTERNET OF THINGS (IOT)‣ Consider interusability; the experience

across all touchpoints (devices)!‣ Internet/connectivity can be intermittent

and products must be designed to cope!‣ Users may not tolerate internet-associated

glitches from real world devices!‣ Cross-device user flows should be

consideredhttps://www.safaribooksonline.com/library/view/designing-connected-products/9781449372682/ch01.html

DIGITAL AND PHYSICAL EXPERIENCES

BEACONS‣ Micro-location triggers to deliver new and

more meaningful interactions!‣ Contextually rich experiences !‣ Further bridging of the gap between digital

and physical!‣ Bluetooth 4.0 Low Energy (BLE)!‣ iBeacon protocol standardised by Apple,

but supports Android and Windowshttps://uxmag.com/articles/the-game-changing-nature-of-beacons

https://en.wikipedia.org/wiki/IBeacon

THANK YOU