Eric SteinmetzQualities - Possess good technical knowledge.

- Ability to resolve customer complaints and concerns.

- Strong work ethic

- Follows directions well and complies with all company policies.

Achievements - I have worked in the gamming industry for 19 years.

- I have held 3 State/Native American issued gaming licenses.

- 7 years as a supervisor in charge of a team and all their development and documentation.

- Directed and taught 5 training class for employee development.

Experience

3/2006 to Present Harrah's/ Horseshoe Council Bluffs, IA Harrah's-1 Harrahs Blvd, Council Bluffs, IA 51501-Phone712-329-6000 Horseshoe-2701 23rd Ave, Council Bluffs, IA 51501 - Phone 712-323-

2500 Supervisor /Dual Rate Supervisor/Craps Dealer8/2001 to 3/2006Meskwaki Bingo and Casino 1504 305th St, Tama, Iowa 52339 - Phone 800-728-4263 Craps Dealer2/1999 to 6/2001 Colorado Belle 2100 S. Casino Drive Laughlin, Nevada - Phone 866-352-3553 Table Games Dealer Trained in Craps, Let it Ride, Triple Chance Black Jack8/1995 to 10/1998 Meskwaki Bingo and Casino 1504 305th St, Tama, Iowa 52339 - Phone 800-728-4263 Table Games Dealer Trained in Black Jack, Roulette, Caribbean Stud, and Pai Gow Poker.

Education 1993 to 1995 Dike/New Hartford High school Dike, Iowa1982 to 1993 North Tama elementary/Middle/High Traer, Iowa

903 Aberdeen DrPapillion, Ne 68046

319-350-4998