Emotional Intelligence
Schedule
Introductions The Success Factor Multiple Intelligences Emotional Intelligence The Education Model of EI
What personal traits do we hope people exhibit as a result of their education?
Personal Responsibility Work Ethic Compassion Moral Reasoning Meaningful Self-Direction Life-Long Learning
What Is Intelligence?
American Heritage Dictionary Capacity to acquire and apply knowledge. The faculty of thought and reason. Superior powers of the mind.
Robert Sternberg (Beyond IQ, 1985) Intelligence is what we measure with tests.
Howard Gardner (Multiple Intelligences, 1993) Intelligence is the ability to solve problems or fashion
products of consequence.
Howard Gardner’s Multiple Intelligences
Musical Bodily-Kinesthetic Logical-Mathematical Linguistic Spatial Naturalistic Interpersonal Intrapersonal
Principal Areasof
Emotional Intelligence
Transformative Model of EI
Meaningful learning occurs when
Positive Assessment
is combined with
Emotional Learning Systems
EI Competencies
Interpersonal Communication Under Stress Assertion Personal Leadership Comfort ● Empathy ● Decision Making ●
Leadership Self Management in Life and Career
Drive Strength ● Time Management ● Commitment Ethic ● Positive Personal Change
Intrapersonal Development Self-Esteem ● Stress Management ● Anxiety
Management ● Anger Management
Emotion
What is emotion? What are the basic human emotions?
Anger
Fear
Sadness
Happiness
Emotion & Patterned Behavior
A simple addition exercise. Body posture.
Interlaced fingers Folded arms. Crossed legs.
The Brain
COMMUNICATION IDEAS
HumaNext
EQ & IQ
EQ ≠ IQEmotional
ExperientialCognitiveAcademic
Preconscious Thoughts(Seymour Epstein, 1998, p. 197)
EventMary did notsay “Hello”
Thought“Mary is a
snob”
EmotionAnger
Secondary Mental Reaction“Mary thinks she’s better than meI’ll show her what that feels like!”
BehaviorDevelops antagonisticrelationship with Mary
EmotionIncrease in
anger
Destructive Sequence
Preconscious Thoughts(Seymour Epstein, 1998, p. 197)
EventMary did notsay “Hello”
Thought“Mary is
Preoccupied”
EmotionPuzzlement
EmotionSympathyWarmth
BehaviorMaintains friendly, rewarding
relationship with Mary
Secondary Mental Reaction“Maybe something’s
bothering Mary”
Thought“Mary is a
snob”
EmotionAnger
Secondary Mental Reaction“Mary thinks she’s better than meI’ll show her what that feels like!”
BehaviorDevelops antagonisticrelationship with Mary
EmotionIncrease in
anger
Destructive Sequence
Constructive Sequence
CognitiveMind
EmotionalMind
AppropriateBehavior
Emotional intelligence is the ability to think constructively and act wisely!
EI
What is Emotional Intelligence
Emotional intelligence is a confluence of developed skills and abilities that facilitate (a) the accurate knowledge and value of self, as well as responsible actions based on personal worth and dignity; (b) a variety of strong, healthy relationships; (c) the ability to work well with others; and (d) productive reactions to the demands and pressures of every day life and work.
Nelson & Low, 2003
EQ & Internal Dialogue
Activating Event
Emotional or BehavioralResponse
BeliefsThoughts
Values
Change
Cognitive StructuresThe tools that each of us develop in order to modify our patterns of
response. The Emotional Learning System (ELS) provides a model for changing our thoughts in order to learning to think more constructively and
act more wisely.
Learn
Apply Explore
Identify
Understand
TheEmotional Learning
System
Nelson & Low, p. 14-16
Transformative Model of EI
Meaningful learning occurs when
Positive Assessment
is combined with
Emotional Learning Systems
Emotional Intelligence ProfileA Profile of Emotional Skills
Develop Strengthen Enhance
Interpersonal Skills: Assertion 9 12 15 18 21 24 27 30 33 36
Leadership Skills: Comfort 5 7 9 11 13 15 17 19
21 23 24
Leadership Skills: Empathy 6 8 10 12 14 16 18 20
22 24
Leadership Skills: Decision Making 5 8 10 12 14 16 18 20 22 24
Leadership Skills: Leadership 4 6 9 11 13 15 17 39 44 49
Self Management: Drive Strength 10 14 18 22 26 30 34 38
42 44 46 50
Self Management: Time Management 5 8 10 12 14 16 18 20 22 24
Self Management: Commitment Ethic 8 10 12 14 16 18 20 22 24
Intrapersonal: Self Esteem 9 18 23 26 29 32 35 39
42 45 48 50
Intrapersonal: Stress Management 4 9 14 19 24 29 34 39 44 49
Low Normal High
Potential Problem Area: Aggression 2 4 6 8 11 15 19 24 28 35
Potential Problem Area: Deference 2 4 6 10 14 18 22 26 30 32 36
Potential Problem Area: Change Orientation 1 3 5 7 9 11 13 16 18 21 24TAMUK First-Year Student Profile
High Achieving Profile
Academic At-Risk Profile
The Emotional Intelligence Assessment Process (ESAP)
Four competence areas Interpersonal Communication Personal Leadership Self-Management Intrapersonal Skills
Three potential problem areas Aggression Deference Change Orientation
Interpersonal CommunicationUnder Stress
Assertion (skill) Aggression (potential problem) Deference (potential problem)
Communication Continuum
AssertionDeference Aggression
Personal Leadership Skills
Comfort Empathy Decision Making Leadership
Self-Management Skills
Drive Strength Time Management Commitment Ethic Positive Change Orientation
Intrapersonal Development Skills
Self Esteem Stress Management
