Download - Dylan Johnson's Resume 2015
Dylan Johnson5427 Lakemont Blvd SE
Apt 721Bellevue, WA 98006
(206) [email protected]
Objective● Being offered an opportunity within a company that requires an ambitious employee with a strong ability to work for and alongside others.
Education● Decatur High School Graduate. [09/2004-06/2008]● B.A. in Educational Ministry from Seattle Pacific University. [09/2008-06/2012]
- Minor in Communications.
Work Experience:● Aramark Food Services – George, WA [05/2007-09/2007]
Position: Vendor Supervisor Job Description:
Monitoring the activity of vendor’s and assisting them in the distribution of soft drinks during concerts before collecting their profits at the end of the night.
Skills Used:- Managing coworkers- Selling products- Gathering Revenue
Reason for Leaving: Seasonal Position.
● Upper Queen Anne Safeway – Seattle, WA [02/2009-06/2009] Position: Barista Job Description:
Preparing coffee, tea, and pastries for Safeway shoppers while sustaining a neat and orderly work environment.
Skills Used: - Complying with safety and sanitation regulations- Professionally dealing with difficult customers - Handling cash- Inventory management
Reason for Leaving: Relocation
● Seattle Pacific University Housekeeping – Seattle, WA [09/2011-06/2012] Position: Housekeeping Assistant Job Description:
Keeping SPU’s residence halls clean by emptying all waste receptacles and sanitizing all floors, windows, and other surfaces.
Skills Used:- Efficiency with a variety of tools and equipment- Attention to detail- General maintenance work
Reason for Leaving: Seasonal Position
● Seattle Pacific University – Seattle, WA [09/2011-06/2012] Position: “Peer Advisor”Job Description:
Enhancing the quality of the residence halls by administering university guidelines, planning educational events, and settling disputes between residents.
Skills Used:- Enforcing rules and regulations- Conflict resolution- Organizing events and meetings- Managing people
Reason for Leaving: Seasonal Position
● Wave Division Holdings – Kirkland, WA [07/2012-12/2012]Position: Technical Support RepresentativeJob Description:
Assisting customers over the phone with issues regarding their cable services while making notes for company records.
Skills Used: - Analyzing and troubleshooting a wide range of technical issues- Knowledge of various software and operating systems - Remaining patient with demanding customers- Finding solutions to various billing issues.- Data collection and management
Reason for Leaving: Personal Reasons
● Playnetwork Inc. – Redmond, WA [07/2013 - ]Position: Client Services SpecialistJob Description:
Working with clients to resolve issues with the music playing in their places of business.
Skills Used: - Understanding the needs of a diverse and ever expanding client base. - Working closely with Microsoft Word, Excel, PowerPoint, and Outlook on a daily
basis.- Staying familiar with a wide range of processes for solving various audio and
billing issues.Reason for Leaving: Looking for a new challenge.
References
Individual Significance
● Jordan EskenaziSenior Client Services Rep,PlayNetwork Inc. Email: [email protected]
● Jacob GraffCell: (206) [email protected]
● Ruthie Gronenthal Teaching Intern, Highline Public SchoolsCell: (425) [email protected]
Successful
During my time at PlayNetwork, Jordan has worked closely with me as we have taken leadership positions within our company’s two Customer Service teams. Due to both of us being senior representatives in our respective departments, it’s been necessary for Jordan and I to coordinate on what is best for our groups and he could definitely testify to my ability to work with and for others.
Jacob was an essential part of the hiring process at Wave where I was employed right out of college. He provided a great deal of assistance to me when I was starting out, and could attest to both my willingness to learn new things and my enthusiasm for new challenges. He and I have continued to work together outside of Wave on in pendant film projects, and he could confirm that I am gifted in administrational areas that have been an asset to us.
Ruthie was my most committed volunteer when I worked as the Director of Youth Ministries at Life Community Church. She has seen me take initiative during moments of critical importance, and she has seen me take responsibility for different events and procedures that required improvement.
