Transcript
Page 1: Demystifying Lean Startups

Demys&fying    Lean  Startups  

Tathagat  Varma  

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Discussion  Points  

Challenges  with  tradi&onal  startups  and  NPD  

The  Lean  Startup  Model,  Principles  and  Methods  

Does  it  work  for  New  Product  Development?  

Case  Studies  

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Once  upon  a  &me…  

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Welcome  to  the  Bold  New  World!  “AJer  about  a  week  of  coding,  Zuckerberg  launched  thefacebook.com  last  Wednesday  aJernoon.  The  website  combines  elements  of  a  standard  House  face  book  with  extensive  profile  features  that  allow  students  to  search  for  others  in  their  courses,  social  organiza&ons  and  Houses.    “Everyone’s  been  talking  a  lot  about  a  universal  face  book  within  Harvard,”  Zuckerberg  said.  “I  think  it’s  kind  of  silly  that  it  would  take  the  University  a  couple  of  years  to  get  around  to  it.  I  can  do  it  be-er  than  they  can,  and  I  can  do  it  in  a  week.”    As  of  yesterday  aJernoon,  Zuckerberg  said  over  650  students  had  registered  use  thefacebook.com.  He  said  that  he  an&cipated  that  900  students  would  have  joined  the  site  by  this  morning.    “I’m  pre\y  happy  with  the  amount  of  people  that  have  been  to  it  so  far,”  he  said.  “The  nature  of  the  site  is  that  each  user’s  experience  improves  if  they  can  get  their  friends  to  join  it.”  

h\p://www.thecrimson.com/ar&cle/2004/2/9/hundreds-­‐register-­‐for-­‐new-­‐facebook-­‐website/#    

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Ok,  I  have  an  idea…a  BIG  idea!!!  

How  should  I  proceed?  

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I  could  do…  

OR  

Dot-­‐com-­‐era  style    “Stealth  Mode”  

Startup  

Cowboy  style  “Just  Do  It”  Startup  

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h\p://datacatalyst.marsdd.com/accelerators-­‐worth-­‐the-­‐hype/    

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h\p://www.emilianosoldipmp.info/wp-­‐content/uploads/2012/08/Stacey.png    

That’s  the  problem  we  need  to  solve!  

And  these  are  the  methods  we  are  using!!!  

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Lean  Startup  Model  •  The  Lean  Startup  provides  a  scien=fic  approach  to  crea&ng  and  managing  startups  and  get  a  desired  product  to  customers'  hands  faster.  The  Lean  Startup  method  teaches  how  to  drive  a  startup-­‐how  to  steer,  when  to  turn,  and  when  to  persevere-­‐and  grow  a  business  with  maximum  accelera&on.  It  is  a  principled  approach  to  new  product  development.  

•  Lean  Startup  favors    –  experimenta=on  over  elaborate  planning,    –  customer  feedback  over  intui&on,  and    –  itera=ve  design  over  tradi&onal  ‘big  design  up  front’  development  

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What’s  a  Startup?  

“A  startup  is  a  human  ins.tu.on  designed  to  create  a  new  product  or  service  under  condi.ons  of  extreme  uncertainty”  

The  products  a  startup  builds  are  really  experiments;  the  learning  about  how  to  build  a  sustainable  business  is  the  outcome  of  those  experiments.  

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Lean  Startup  Principles  

Entrepreneurs  are  everywhere  

Entrepreneurship  is  management  

Validated  Learning  

Build-­‐Measure-­‐Learn  

Innova&on  Accoun&ng  

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Customer  Development  

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GET OUT OF THE BUILDING…

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Minimize  TOTAL  =me  through  the  

loop  

Instead  of  making  complex  plans  that  are  based  on  a  lot  of  assump&ons,  you  can  make  constant  adjustments  with  a  steering  wheel  call  the  Build-­‐Measure-­‐Learn  feedback  loops.  Through  this  process  of  steering,  we  can  learn  when  and  if  it’s  &me  to  make  a  sharp  turn  called  a  pivot  or  whether  we  should  persevere  along  the  current  path  

The  MVP  is  that  version  of  a  new  product  which  allows  a  team  to  collect  the  maximum  amount  of  validated  learning  about  customers  with  the  least  effort  or  development  &me.  The  MVP  lacks  many  features  that  may  prove  essen&al  later  on.      MVP  is  not  a  minimal  product!  

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A/B  Tes&ng  

h\p://wp.streetwise.co/wp-­‐content/uploads/2012/07/A-­‐B-­‐tes&ng.jpg    

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Validated  Learning  •  Validated  learning  about  customers  is  the  measure  of  progress  in  a  Lean  

Startup  –  not  lines  of  working  code  or  achieving  product  development  milestones.  

•  Process  in  which  one  learns  by  trying  out  an  ini&al  idea  and  then  measuring  it  to  validate  the  effect.  Each  test  of  an  idea  is  single  itera&on  in  a  larger  process  of  many  itera&ons  whereby  something  is  learnt  and  the  lessons  applied  to  the  succeeding  tests.[1]  

•  Typical  steps  in  validated  learning:  –  Specify  a  goal  –  Specify  a  metric  that  represents  the  goal  –  Act  to  achieve  the  goal  –  Analyze  the  metric  -­‐  did  you  get  closer  to  the  goal?  –  Improve  and  try  again  

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Innova&on  Accoun&ng  •  Enables  startups  to  prove  objec&vely  that  they  are  learning  

how  to  grow  a  sustainable  business  –  Use  an  MVP  to  establish  real  data  on  where  the  company  is  right  now  

–  Startups  must  a\empt  to  tune  the  engine  from  the  baseline  toward  the  ideal.  This  could  take  many  a\empts.  

–  Pivot  or  persevere  •  Ac&onable  vs.  Vanity  Metrics  

–  For  a  report  to  be  considered  ac&onable,  it  must  demonstrate  clear  cause  and  effect.  Otherwise,  it  is  a  vanity  metric.  

–  Ac&onable  metrics  can  lead  to  informed  business  decisions  and  subsequent  ac&on.[24][1]  These  are  in  contrast  to  'vanity  metrics'  -­‐  measurements  that  give  “the  rosiest  picture  possible”  but  do  not  accurately  reflect  the  key  drivers  of  a  business.  

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Pivot  

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Kanban  

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Con&nuous  Deployment  

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Products  and  Services  that  have  benefited  from  Lean  Startup  

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Conclusions  

Complex  solu&ons  need  feedback-­‐based  adap&ve  approach  

Managing  a  ‘startup’  successfully  requires  early  valida=ons  on  key  hypotheses  

Lean  Startup  model  offers  an  integrated  approach  to  solve  complex  problems  in  an  uncertain  environment  

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References  •  h\p://theleanstartup.com/#casestudies  •  h\p://agbeat.com/entrepreneur/why-­‐11-­‐out-­‐of-­‐every-­‐12-­‐startups-­‐fails/  •  h\p://techcrunch.com/2011/09/13/instagram-­‐and-­‐intuit-­‐founders-­‐discuss-­‐lean-­‐

startups-­‐pivots-­‐and-­‐what-­‐makes-­‐a-­‐product-­‐successful/  •  h\p://www.forbes.com/sites/hbsworkingknowledge/2013/02/25/lean-­‐startup-­‐

strategy-­‐not-­‐just-­‐for-­‐startups/  •  h\p://steveblank.com/  •  h\p://www.startuplessonslearned.com/2009/04/validated-­‐learning-­‐about-­‐

customers.html    •  h\p://www.startuplessonslearned.com/2008/09/lean-­‐startup.html    •  h\p://www.startuplessonslearned.com/2008/11/what-­‐is-­‐customer-­‐

development.html    •  h\ps://en.wikipedia.org/wiki/Validated_learning    •  h\p://www.ashmaurya.com/2010/04/3-­‐rules-­‐for-­‐building-­‐features-­‐in-­‐a-­‐lean-­‐

startup/    •  h\p://www.ashmaurya.com/2011/06/your-­‐product-­‐is-­‐not-­‐the-­‐product/    •  h\p://www.ashmaurya.com/2009/11/achievingproductmarkeuit/    


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