Customer Experience Journey Mapping Software

http://www.cxgroup.co

A great first step to take is to map out the journey your customer takes when

dealing with your organization. Successful customer journey mapping exercises

consider different customer personas, emotional components of the experience,

moments of truth and various channels of communication.

Customer Journey Maps is also a great platform to foster collaboration amongst

team members and to unite all stakeholders towards a new service mindset. Get

all the confidence you need with CX Groups Mapping support.

Price Training & Consulting Price: $399

Mapping Software: $35 (single user p/m) $65 (unlimited p/m)

What we

will do

Conduct a 30 min call with you to understand your business & project

Perform a 1 hour online training session

Provide you with a software to map your Customer Journey

Conduct 2 additional 30 min calls to coach you as you move along the

Customer Journey Mapping Exercise in your company.

Be available for support via email.

What need

to do

Participate in a 30 min call to give us your requirements

Participate in a 1 hour online training

Use the Customer Journey Mapping software

Drive the mapping process within your company.

Orientation Call with a CX Consultant

Don’t know where to start? No problem. Take the initiative and talk to one of our

CX Consultants, entirely without any commitments. We love exploring new

challenges and bringing newcomers into the CX realm. That is our passion. Learn

from us about what it takes for businesses to improve their Customer Experience.

Is is t a 3 month initiative or a 3 year initiative? What are the most easiest things a

company can do that will bring about the most tangible effects? What are the

pitfalls? Get in touch today to find out more.

Contact – CX Group

North America

2701 S Bayshore Drive, #303

Coral Gables 33133

Florida, United States

T & SMS: +1 (305) 985 5550

Web - http://www.cxgroup.co

Web - http://goo.gl/nvwO19