Mortgage Servicer & Property Preservation Contacts
Company Contact Information
Servicer: [email protected]
Property Preservation Company: [email protected]
Arvest Mortgage Division
Bayview Loan Servicing, LLC Servicer: [email protected]
Direct Contacts:Michael Lopata: [email protected] Preservation Specialist, 954-590-71611415 W. Cypress Creek Rd., Suite 200 • Fort Lauderdale, FL, 33309
Tina Bado: [email protected] Vice President Default Administration, Office: 306-921-6605 • Fax: 305-260-14407300 Corporate Center Dr., Suite 404 • Miami, FL 33126
Bank of America Property Preservation Company: [email protected]
Following is a list of mortgage servicer and/or property preservation contacts designed for officials of any municipality to assist in identifying the loan servicer and the designated staff for issues pertaining to vacant and abandoned properties.
Please Note: In some cases, the banking entity identified by a municipal official regarding a particular property may be a trustee and not the mortgage loan servicer. In those instances, please utilize the second section below to contact the trustee to assist in identifying the loan servicer.
For additional information regarding the role of the trustee (and the loan servicer), please refer to the following webpage athttp://safeguardproperties.com/Resources/Mortgage_Servicer_and_Property_Preservation_Contacts.aspx
For questions regarding this list, or to update information, please contact [email protected].
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Updated 6-19-2018
Carrington Mortgage Services Servicer: [email protected]
BSI Financial Services Servicer: [email protected]
1-800-327-7861
CCO Charter One Direct Contact:Lorrie L. Pond: [email protected] & Property Preservation Manager, Assistant Vice President804-627-4383, 10561 Telegraph Rd., Glen Allen, VA 23059
Citizens One Home Loans Direct Contact:Lorrie L. Pond: [email protected] & Property Preservation Manager, Assistant Vice President804-627-4383, 10561 Telegraph Rd., Glen Allen, VA 23059
Mortgage Servicer & Property Preservation Contacts
Company Name Contact Information
First-Citizens Bank & Trust Company Servicer: [email protected]
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Fifth Third Bank Servicer: [email protected]
Property Preservation Company: [email protected]
Fay Servicing, LLC Servicer: [email protected]
Attn: Property Preservation8001 Woodland Center Blvd., Suite 100 • Tampa, FL 33614
First Interstate Bank Direct Contacts:Tamara Kraft: [email protected] Manager, 307-235-4268
Launa Hackleman: [email protected] Collector III, 307-235-4211
PO Box 40 • Casper, WY 82602
Dovenmuehle Mortgage, Inc. Servicer: [email protected]
Davenport Financial Servicer: [email protected] , 1-800-604-1876
DHI Mortgage Company, Ltd. Servicer: [email protected]
10700 Pecan Park Blvd., Suite 450 • Austin, TX 78750Phone: 866-350-7746 • Fax: 800-547-1844
Colonial Savings Servicer: [email protected]
Mortgage Servicer & Property Preservation Contacts
Company Name Contact Information
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McCue Mortgage Company Servicer: [email protected]
Property Preservation Company: [email protected]
Loan Depot Servicer: [email protected]
Huntington Bank Servicer: [email protected]
JP Morgan Chase Servicer: [email protected]
Heartland Credit Union Direct Contacts:Loss Mitigation: Sara Tebrugge, [email protected], 217-726-2101 x 215Mortgage Servicing: Emily Cannon, [email protected], 217-726-2101 x 259
2213 West White Oaks Dr. • Springfield, IL 62704
Lakeview Loan Servicing Servicer: [email protected]
Guild Mortgage Company Servicer: [email protected]
Property Preservation Company: [email protected]
First National Bank Servicer: [email protected]
Freedom Mortgage Servicer: [email protected]
907 Pleasant Valley Ave. • Mt. Laurel, NJ 08054
Mortgage Servicer & Property Preservation Contacts
Company Name Contact Information
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Servicer: [email protected], Pre-Foreclosure Sale
[email protected], Post-Foreclosure Sale
PNC
Direct Contacts:Jessica Ball: [email protected], 1-800-696-8199 x 7782
Derek Adams: [email protected], 1-800-696-8199 x 7758
Provident Funding
Peggy King: [email protected] Oversight Quality Control ManagerToll Free: 877-239-3972 x 7338 • Office: 308-633-3864
1755 Blake St., Suite 200 • Denver, CO 80202
Pingora Loan Servicing
Servicer: [email protected]
Direct Contacts:Sarah Artino: [email protected] Gray: [email protected] Pimental: [email protected]
New York Community Bank
Servicer: [email protected]
Ocwen Loan Servicing
Navy Federal Credit Union Servicer: [email protected]
Direct Contact:Tia Tucci: [email protected], 703-255-7525
Mr. Cooper Servicer: [email protected]
M&T Bank Servicer: P&Pescalation @ mtb.com
Direct Contact:Chip Nolan: [email protected] Preservation Escalation Manager475 CrossPoint Pkwy. • Getzville, NY 14068
RBS Citizens Direct Contact:Lorrie L. Pond: [email protected] & Property Preservation Manager, Assistant Vice President804-627-4383, 10561 Telegraph Rd., Glen Allen, VA 23059
Mortgage Servicer & Property Preservation Contacts
Company Name Contact Information
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TruHome Solutions Servicer: [email protected]
Direct Contact:Doug Batin: [email protected] Mortgage Servcing, Office: 913-981-1709 Mobile: 214-733-3725
9601 Legler Rd., Lenexa, KS 66219
Sun West Mortgage Company, Inc. Servicer: [email protected]
Statebridge Company, Inc. Servicer: [email protected]
5680 Greenwood Plaza Blvd., Suite 100S • Greenwood Village, CO 80111
Specialized Loan Servicing Servicer: [email protected]
[email protected], Post-Foreclosure Sale
8742 Lucent Blvd. • Littleton, CO 80129
SC Housing Direct Contacts:Jean Kunz: [email protected] Outlet Pointe Blvd. • Columbia, SC 29210
Property Preservation Company: [email protected]
Santander Bank(formerly Sovereign Bank)
Direct Contacts:Shannon Lippert: [email protected], 610-378-6323, Operations Manager
Colleen Curran: [email protected], 610-378-6366, Operations Department
601 Penn St. • Reading, PA 19601
Residential RealEstate Review (RRR) Servicer: [email protected]
U.S. Department of Housingand Urban Development (HUD)
Website for field service & assest manager contacts:https://www.hud.gov/program_offices/housing/sfh/reo/mm/mminfo
Mortgage Servicer & Property Preservation Contacts
Company Name Contact Information
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Wells Fargo Home Mortgage Servicer: [email protected]
Attention: Property PreservationF2303-04J1 Home Campus, Des Moines, IA 50328Toll-Free: 1-877-617-5274
Truman Capital Advisors Direct Contacts:Christine Seiler : [email protected] Lopez: [email protected]
Mortgage Servicer & Property Preservation Contacts
Company Name Contact Information
Christiana Trust -Wilmington Savings Fund Society (WSFS)
Trustee: https://ctpropsearch.com/ (website)
Deutsche Bank Trustee: [email protected]
Bank of New York Mellon Trustee: [email protected]
TRUSTEES
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HSBC N.A. Trustee: [email protected]
