COMMUNITYPHARMACY PRACTICE
CASE STUDIES
Jean-Venable "Kelly" R. Goode, PHARMD, BCPS, FAPHA, FCCPProfessor and Director
Community Pharmacy Practice and Residency Programs
Virginia Commonwealth University School of Pharmacy
Richmond, Virginia
Lynne M. Roman, PHARMDPharmacist Manager
Target Pharmacy
Ellicott City, Maryland
Kristin W. Weitzel, PHARMD, CDEAssistant Editor
Pharmacist's Letter and Prescriber's Letter
Director of Editorial Projects
Therapeutic Research Center
Stockton, California
Clinical Associate Professor (Adjunct)
University of Florida College of Pharmacy
Gainesville, Florida
yAmerican Pharmacists Association
ing medication use. Advancing patient care.
A P h A
Washington, D.C.
Contents
FOREWORD / xi
PREFACE / xüi
ACKNOWLEDGMENTS / xv
CONTRIBUTORS / xvü
SECTION 1PRINCIPLES OF INCORPORATING PATIENTCARE INTO A COMMUNITY PRACTICE /1
1 Entrepreneurship in Pharmacy / 3Bradley P. Tice
2 Developing a Business Plan / 6Jennifer L. Rodis
3 Pharmacy Workflow / 10Sharon B. S. Gatewood
4 Marketing Pharmacy Services / 12Bradley P. Tice
5 Documentation of Patient Care in theCommunity Pharmacy Setting / 17Jennifer Cerulli
6 Compensation for Patient Care in theCommunity Pharmacy Setting / 19Andrew P. Traynor
7 Documentation and Compensation forMedication Therapy ManagementServices under Medicare Part D / 22Dee Dugan and Katherine Heller
8 Practice-Based Research in theCommunity Pharmacy Setting / 28David A. Mott and Elizabeth Peterson
SECTION 2
PRINCIPLES OF MANAGING PATIENTS IN THECOMMUNITY PHARMACY SETTING / 31
9 Patient Care Process / 33Kelly Brock
10 Professionalism in the CommunityPharmacy Setting / 38Dana P. Hammer and Carson Huntoon
11 Health Disparities in the CommunityPharmacy Setting / 41JeriJ. Sias
12 Patient Safety in Community PharmacyPractice / 47Antoinette B. Coe and Kristin W. Weitzel
SECTION 3
PERSONAL HEALTH CARE AND PREVENTIVEMEDICINE / 51
13 Age-Based and Gender-BasedScreenings / 53Nicole M. Gattas
14 Adult Immunization / 57Jean-Venable "Kelly" R. Goode and Dennis D. Stanley
15 Global Health Threats and the Role ofthe Community Pharmacist / 62Katherine E. Werner
16 Nutrition / 66Renee Ahrens Thomas
1 7 Managing the Use of DietarySupplements / 68Mario M. Zeolla
18 Dietary Supplements / 71Bella H. Mehta
19 Smoking Cessation / 78Denise Glasser
20 Obesity / 80Renee Ahrens Thomas
SECTION 4
CARDIOVASCULAR DISORDERS / 83
21 Hypertension / 85Michael E. Ernst
22 Congestive Heart Failure / 88Stefanie Ferreri
23 Managing Hyperlipidemia in theCommunity Pharmacy / 90Marialice S. Bennett
24 Coronary Artery Disease / 98Kimberly M. Crosby and Jonathan D. Ference
vii
VIII CONTENTS
SECTION 5
ENDOCRINE DISORDERS / 101
25 Type 1 Diabetes Mellitus / 103James R. Taylor
26 Type 2 Diabetes Mellitus / 106Magaly Rodriguez de Bittner andHeather Brennan Congdon
27 Thyroid Disease / 109Nicole Paolini Albanese
28 Metabolie Syndrome / 111Michael Hogue
SECTION 6
RESPIRATORY DISORDERS / 115
2 9 A d u l t A s t h m a / i nSarah Parnapy
30 Pediatric Asthma / 120Amber Briggs
31 Chronic Obstructive Pulmonary
Disease / 125Kristin Kouski, and Michelle Herbert Thomas
32 Pediatric Cough, Cold, and Fever / 128Macary Weck Marciniak and Kristin W. Weitzel
SECTION 7
GASTROINTESTINAL DISORDERS / 131
33 Peptic Ulcer Disease / 133Kimberly D. Mitchell
34 Gastroesophageal Reflux Disease / 135Nimita Thekkepat
35 Diarrhea / 138Kara M. Carruthers
3 6 Constipation / 141Jeffery D. Evans
3 7 Irritable Bowel Syndrome / 145S<weta Chawla
38 Inflammatory Bowel Disease / 149Margie E. Snyder and Melissa A. Somma
39 Nausea and Vomiting / 153Denise L. Glasser
SECTION 8
RHEUMATOLOGY AND IMMUNOLOGICDISORDERS / 155
40 Osteoarthritis / 157H0Ü31 Hurley
41 Rheumatoid Arthritis / 160Am^ L. Whhaker
42 Osteoporosis / 163Gilbert A. Steiner
43 Allergie Rhinitis / 168Catrina Schwanz
SECTION 9
HEMATOLOGIC DISORDERS /171
44 Anticoagulation / 173Christine Lee and Stuart T. Haines
45 Anemias / 177Annie Lara
SECTION 10
INFECTIOUS DlSEASES / 181
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Acute Otitis Media / 183Margaret Tomecki and Jennifer McFee
Human Immunodeficiency Virus / 187Lisa D. Inge
Respiratory Infections / 190Roger D. Lander and Hind I. Hamid
Eye Infections / 193Kimberley C. Brown
Urinary Tract Infections / 196Lisa D. Inge and Allana Mehlhom
Sexually Transmitted Infections / 199Jeffery A. Goad
Fungal Infection of the Nails / 202Allana Mehlhorn
Influenza / 204Vicki L. Wade
SECTION 11
OCULAR DISORDERS / 207
54 Contact Lens / 209Audrey Smith and Janelle Ruisinger
SECTION 12
WOMEN'S HEALTH / 213
55 Postmenopausal Hormone Therapy / 215Erin C. Raney
5 6 Contraception / 217Maria Maniscalco-Feichtl and Eric Frontera-'Zayas
CONTENTS
57 Infertility / 221Judy Sommers Hanson
58 Nonprescription Drug Use DuringPregnancy and Lactation / 224Kristin W. Weitzel
5 9 Menstrual Disorders: Dysmenorrhea / 228Deanne L. Hall
SECTION 13
MEN'S HEALTH / 231
60 Benign Prostatic Hyperplasia / 233Brandon T. Jennings and Amy L. Whitaker
61 Erectile Dysfunction / 235Lynne M. Roman
SECTION 14
GERIATRIC HEALTH / 237
62 Managing Medication Use in theGeriatric Patient / 239Ron Gregory and Kimberly A. Cappuzzo
63 Parkinson's Disease / 242Melody Ryan
64 Alzheimers Disease / 244Heather Aüison Greene and Patricia W. Slattum
SECTION 15
NEUROLOGIC DISORDERS / 247
65 Headache / 249Carrie Foust Koenigsfeld and Darla Klug Eastman
66 Epilepsy and Women of ChildbearingAge / 252Angela M. Dyer and]. Tyler Stehens
SECTION 16
PSYCHIATRIC DISORDERS / 255
67 Managing Attention DeficitHyperactivity Disorder / 257Pamela C. Heaton and Kelly Swensgard
68 Insomnia / 261Erin L. St. Onge
6 9 Generalized Anxiety Disorder / 264Rebecca L. Stovall, Nancy Brahm, andKimberly M. Crosby
70 Depression / 267Stacey Lauderdale
71 Prescription Drug Abuse: IdentifyingRisk Factors and Warning Signs / 271Jennifer M. Strickland
72 Schizophrenia / 274Ericka L. Breden
SECTION 17
RENAL AND GENITOURINARY DISORDERS / 277
73 Urinary Incontinence / 279Lakesha M. Butler
SECTION 18
DERMATOLOGIC DISORDERS / 283
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Acne / 285Andrea DiFalco and Jean-Venable "Kelly" R. Goode
Psoriasis / 288Richard N. Herrier
Poison Ivy Dermatitis / 290Brice A. Labruzzo
Sunburn / 293Richard N. Herrier
Rash / 295Richard N. Herrier
Warts / 297Emily Evans
Pediculosis / 301Adam C. Welch
SECTION 19
PAIN MANAGEMENT / 303
81 Chronic Pain / 305Warren A. Narducci
82 Neuropathie Pain / 309Bruce R. Canaday, Molly E. Graham, andBrice A. Labruzzo
83 Persistent Pain in the Older Adult / 313Holly Divine and Amy Nicholas
APPENDIX:
ABBREVIATIONS USED WITHOUTEXPANSION IN TEXT AND PHARMACYRECORDS AND FORMS / 316