Community Pharmacy

Chapter 15

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Where would you NOT find a community pharmacy?

Chain pharmacies

Nursing home

Mass merchandiser pharmacies

Food store pharmacies

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Yes No(Hint: see page 394 of The Pharmacy

Technician 5E)

If you needed your blood-glucose monitored, in which

program would you be participating?

Physical therapy program

Minute clinic program

Disease state management program

Smoking cessation program

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Yes No(Hint: see page 395 of The Pharmacy

Technician 5E)

Which federal regulation requires all health-care professionals to protect

patients’ privacy?

2003 Medicare Prescription Drug Improvement Modernization Act

2005 Combat Methamphetamine Epidemic Act

1990 Omnibus Budget and Reconciliation Act

1996 Health Insurance Portability and Accountability Act

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Yes No(Hint: see page 396 of The Pharmacy

Technician 5E)

Which rule in 2007 did the Federal Trade Commission (FTC) enact to

prevent identity theft from financial and medical institutions?

Blue Flag Rule

Orange Flag Rule

Red Flag Rule

Green Flag Rule

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Yes No(Hint: see page 397 of The Pharmacy Technician

5E)

Regarding storing pseudoephedrine products, which statement is true?

Schedule I pseudoephedrine products must be kept in a separate locked storage area.

Pseudoephedrine products must be kept in a locked display case or behind the counter.

Schedule III pseudoephedrine products must be kept in a separate locked storage area.

Schedule IV pseudoephedrine products must be kept in a separate locked storage area.

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Yes No(Hint: see page 397 of The Pharmacy Technician

5E)

If a customer becomes belligerent and demands a controlled

substance too early for a refill, the technician should

Refuse to service the customer and help the next customer

Call human resources

Call the manager of the store

Refer the customer to the pharmacist

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Yes No(Hint: see page 400 of The Pharmacy Technician

5E)

If you find multiple patient names in the computer when entering a new prescription, what additional question should you ask the

customer to ensure you have the correct patient profile?

Ask for a photo ID

Request date of birth and address

Ask for Social Security number

Check with the pharmacist

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Yes No(Hint: see page 402 of The Pharmacy Technician

5E)

When entering prescription information into the pharmacy computer, the

technician must provide the following information:

Physician DEA number if required by third-party payor

Number of authorized refills

Patient’s ID number

A and B

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Yes No(Hint: see page 403 of The Pharmacy

Technician 5E)

The original hard-copy prescription should usually be filed by

Customer’s name

Customer’s date of birth

Physicians DEA number

Prescription number

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Yes No(Hint: see page 405 of The Pharmacy

Technician 5E)

Why is it important that the pharmacist recommend over-the-counter drugs (OTC)?

To avoid drug-drug interactions

To prevent the customer from paying too much money

To avoid incorrect dossages

A and C

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Yes No(Hint: see page 412 of The Pharmacy

Technician 5E)

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