Download - chatShopper Pitchdeck 2015-12
www.chatshopper.com © 2015 chatShopper. All Rights Reserved. 2015-11-24
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PERSONALIZED SHOPPING FOR THE MOBILE GENERATION
www.chatshopper.com © 2015 chatShopper. All Rights Reserved. 2015-11-24
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Mobile shopping is a pain in the ***!
Finding the right product that fits your needs with your mobile device is very hard. Oversupply of products, small screens, non-mobile-optimized checkout-pages and the challenge to find a consultant who can help you to get
through this jungle delivers a bad customer experience.
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Messenger and conversation based
shopping as a convenient and fun
way for the mobile generation
messenger-based
Rethinking the shopping experience
focused on smartphones
mobile only
All users get personalized offers based
on their request, preferences and data
personalized inspiration
Experts from the crowd help you to
find the right product that fits your
needs
consultancy by experts
Our solution
Get everything in one place. Every
product right under your fingertips
all productsNo accounts or passwords needed
and a mobile-optimized checkout
process for every order
easy checkout
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CUSTOMER REQUEST
Customer sends shopping request for a product
EXPERT ADVICE
We redirect the request to an available expert that fits
the request
SENDING OFFERS
The expert sends product offers to the
customer
ORDER
We order the product for the customer in the online
shop, who delivers the product to the customer
PAYMENT
The customer can pay the product on our browser-
based checkout-page
chatShopper is designed to become a platform concept. We don’t have own warehouses or products and don’t do the shopping consultancy ourself. We bring all parties
together and provide an infrastructure where the magic can happen.
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WHAT WE DO?
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PERSONALIZED SHOPPING FOR THE MOBILE GENERATION
That’s our vision for chatShopper
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Target groups
Don’t know which product to buy as they have no domain expertise
Expert help needed
Get shopping advice for fashion pieces (mainly men)
Curated shopping
60% male and 40% female
60/40
Live in the moment with their smartphones, use WhatsApp,
Snapchat, etc. daily
mobile generation
Get personalized suggestions for new fashion pieces
Inspiration
very young customers growing into a digital and mobile world
14-24 years old
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First tests lead to these focus-
points that give a us good niche
to grow
WHATSAPP-BASED AND FASHION-FOCUSED
Add and test more channels
(Facebook, Instagram, own
app,..) and integrate experts
from the crowd
MORE CHANNELS & EXTERNAL EXPERTS
build stronger partnerships with
shops, automize the order-
process and expand into new
product-segments
AUTOMIZE & EXPAND
Use AI-systems to support the
experts at their work and learn
more about the customers
USE AI & CRM
Become a platform that connects
customers with brand, shops,
experts and offer other services.
BECOME A MESSENGER-BASED
SHOPPING-PLATTFORM
Current Product & Roadmap
Pre- Seed Seed Series
ASeries
B
€300k €3M
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Our Last Months
April-August September October
140
70
April-August September October
199%333%
0
60
30
0
SALES VOLUME AVERAGE PER DAY IN €
ACTIVE USERS AVERAGE PER DAY
INCREASE LAST MONTH INCREASE LAST MONTH
60
30
April-August September October
373%
0
REQUESTS AVERAGE PER DAY
INCREASE LAST MONTH
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growth in total revenue from 2013 to 2014 in
Germany
113%
mobile users globally in 2017
90.1%
total revenue in 2014 in
Germany
6.6Bil.€
mCOMMERCEas part of
eCommerce
We act in the currently comparatively small but fast growing mCommerce market.
Market Analysis
MARKET
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OUTFITTERY
01
GOBUTLER
Curated shopping with style consultancy and outfit boxes
raised $20M Series C in March 2015
SMS concierge service (from food-delivery to restaurant reservation)
raised $8M Series A in July 2015
COMPETITORs
We haven’t identified a direct competitor in Europe. We use similar mobile-only communication channels as Gobutler but focus on fashion with expert-advice from the
crowd. Outfittery is using the expert-advice over different channels to provide personalized boxes with complete outfits for their male customers.
www.chatshopper.com © 2015 chatShopper. All Rights Reserved. 2015-11-24
NODE.JS FULL-STACK DEVELOPER
We are looking for a
CTO / OWNERMATTHIAS NANNT
CEO / OWNERANTONIA ERMACORA
• MSc. Computer Science
• Eye of a designer
• Abstract creativity
• Todo-list-junkie
• Startup-experience
• Newest tech stuff addict
• BA Business Administration
• Project management
• Experienced founder
• Communication-skills
• Creative multi-tasker
• Fast learner
MEET THE TEAM
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add up to 10% to the base price at non-
partner shops
facebook ads as main marketing
channel
crowd-worker as experts earn a
commission for every sale
commission & discount at online shops as revenue
stream
We can order all products from online shops operating in Germany. We started adding 10% to the base price to get to the final price for the customer. Soon we got our first partner shops where we get an additional 3% to 30% discount. The experts from the crowd earn a 4% commission and approx. 3% goes to the payment provider. Facebook advertising worked very well for us: Our average cost per engagement is 0.028€ and 1.91€ per user. We started to grow viral in October as many user started to recommend us to their friends. In October we had too many request and needed to stop advertising in November as well as recruit new experts to handle rush demand. We were not prepared for such huge demand and had to find external funding to finance our growth. Within days we had €100k from three experienced business-angels and entrepreneurs.
DESCRIPTION
BUSINESS MODEL
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fashiontravel
connect brands/shops
directly
shopping messenger
AI -based expert
adult
insurance expert-knowledge- driven apps
New interfaces (VR, AR)
AI-driven fashion
inspiration app
other product-
segments
chatShopper Core-Business
Long-term Vision
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BUILD A HIGHLY-SCALABLE productOUR NEXT MILESTONES BEFORE SEED INVESTMENT
To reach our goals and milestones for the next year we need to hire experts in the fields of operations, tech and marketing.
BUILD A TEAM01
By having our core skills in-house we can plan and build our technical architecture. Outsourcing the other work, gives us more speed at lower costs.
BUILD A SCALABLE ARCHITECTURE02
We have shown that with more money in advertising we can scale the requests proportionally. Now its time to get more requests and grow our customer base.
MARKETING04
Connect external experts to handle the growing demand and provide a scalable business model.
EXTERNAL EXPERTS03
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Our team of experts is available every day from 9am to 9pm: (+49) 178 – 18 18 111
BUSINESS HOURS FOR CUSTOMERS
OFFICE ADDRESS
Kuhnkestr. 6, 24118 Kiel GTEC, Schlossplatz 1, 10178 Berlin
Contact us
FOUNDERS
Antonia Ermacora, [email protected]
Matthias Nannt, [email protected]