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NCBVA members gathered on the dock to board the boat for the sunset whale watching cruise
THE
BULLETIN Vol. 21
No.2
April 2005
helatioriship Building Is A Key to Success
In this issue. . . New President's Message 3
Estate Tax 4
Featured Plant 6
Convention Photos 12
Certified Plants 20
The importance of building relationships was a thread that kept weaving in and out during the educational sessions at the 2005 NCBVA Annual Convention in Maui, Hawaii. Beginning with cemeterian Bob Gordon who borrowed from Steven R. Covey's best selling motivational book (The 7 Habits of Highly
Effective People) to stress "The 7 Habits of a Highly Effective Vault Dealer." Picking up on the same theme later in the meeting was Cyndi Crother, author of the best seller, Catch! A Fishmonger's Guide to Greatness, who hooked us and reeled us in with a glimpse of the unique business philosophy that made a simple fish market in Seattle, Washington
world famous. More than 100 attend-
ees made the long flight over the Pacific Ocean to the tropical island of Maui for a relaxed, yet highly productive, convention. Dressed in shorts, colorful floral shirts, and sandals they networked, viewed the latest in products and services from suppliers, and gained valuable new business strategies. Most of our suppliers left their heavy expo booths at home, traveling a little lighter with brochures and samples. But one new supplier member was so pleased with the interest
expressed on the first day that he said, "I could pack up and go home now and it would have been well worth it!" But he did not pack up and go home because there was still too much on the agenda to miss.
Bob Gordon, who has owned, managed and operated several large cemeteries/funeral homes is a past president of ICFA and IAC and is President of the Funeral and Memorialization Information Council (FAMIC), of which NCBVA is a member. Build relationships, become a real friend, advised Gordon. Be proactive...help the funeral home sell to the consumer. "Figure out how you can help serve them better so they can serve the consumers," he said. "You think you are in the vault business?" asked Gordon. "No, you're in the business of serving people when they need to served," he said, encouraging manufacturers to think outside the box about night, Sunday and holiday burials and exploring the growing new cultural markets which prefer burials to cremations.
Continued on page 14
BEHIND EVERY SUCCESSFUL CREMATORY
IS A SUPPLIER WITH MULTIPLE SOLUTIONS.
-.7
CREMATION DIVISION
NCBVA BULLETIN April 2005
Matthews Cremation Division represents over 100 years of
experience in human and animal cremation technology and our
equipment has set the standard of excellence for quality and
performance.With over 3,000 installations in 50 countries, we are
the oldest and largest manufacturer in the cremation industry.
From design through startup, our goal is to meet the demands
of crematories, funeral directors, cemetarians, veterinarians
and animal control facilities. We protect your interest and
make certain that your investment in cremation equipment is
supported with the foundation for long-term success.
A POWER-PAK II
RELIABLE & EFFICIENT EQUIPMENT
SERVICE & REPAIRS
The Standard of Excellence in Cremation Solutions
URNS, SUPPLIES & MERCHANDISING
<1E> www.matthewscremation.com • 1-800-327-2831
National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite 204 Longwood, Florida 32779-2552
http://www.ncbva.org (800) 538-1423 Fax: (407) 774-6751
President Graham MacLeod
Detroit Wilbert Vault Co. Detroit, MI
President-Elect Darren Baxter
Baxter Burial Vault Service Cincinnati, OH
Secretary/Treasurer Martin Begun
American Vault & Concrete Products Corp. Detroit, MI
Immediate Past President LC. Clifton
Quality Burial Vault Co. Houston, TX
Directors
Warren Chandler Master Grave Service, Inc.
Bogart, GA
Michael Crummitt Crummitt & Son Vault Co.
Martins Ferry, OH
Linda Darby Sempsrott Trigard Vaults / Greenwood Plastics
Danville, IL
Stephen Hatfield Hicks Industries, Inc.
Mulberry, FL
Hubert McQuestion Lakeshore Burial Vault Co.
Brookfield, WI
Todd Swihart Saginaw Wilbert Vault Corp.
Saginaw, MI
Steve Vincent J.P. Vincent & Son, Inc.
Galena, IL
Scott Watts Watts Vault & Monument Co.
Des Moines, IA
Curt Zamec Wilbert Funeral Services, Inc.
Forest Park, IL
Executive Director Thomas A. Monahan, CAE
Certified Association Management Co. Longwood, FL
Legal Counsel J. Scott Calkins, Esq
Index of Advertisers
American Brilliance, Inc. 22 American Cemetery Supplies, Inc 5 Axis Corporation 10 Crescent Bronze Powder Co. 11 D & C Supply Co., Inc. 11 Doric Inc. 14 Edgmont Metallic Pigment Co. 16 Holland Supply Inc. 8 Long Machine Co.
18 Matthews Cremation
2 Mixer Systems
19 Onyx Coating Corp.
4 Plastic Plaque, Inc.
17 Romix Chemical & Brush
17,22 Trigard Vaults
9 W. C. Cardinal
14
April 2005 NCBVA BULLETIN
3
President's Message By Graham MacLeod
Always Keep in Mind The Family We Serve Aloha! We heard that greeting many times during the Annual Convention in Maui, from the first aloha (hello) to the final aloha (goodbye).
Since our installation banquet was outdoors with the beautiful Pacific ocean and mountains as a backdrop and the ocean sounds and breezes as accompaniment, a formal acceptance speech seemed unnecessary. I don't think anyone was paying too much attention to my speech anyway since my grandson, Kody, was doing his best to upstage me. So, I would like to thank everyone who was involved in the installation—too many people to name, but you know who you are. Thank you, again.
An acceptance speech wouldn't be complete without thanking those who helped me get to that podium in Maui. A few years back, Tim and Earl Brutsche asked me to join the NCBVA board of directors. Prior to that, I was content with being a card-carrying member. Instead, for the next year Twill be your president, a job I don't take lightly. I will do my best. I would also like to thank Warren Chandler for his guidance and direction. Thanks also to Wilbert, Doric, Trigard, Eagle and our suppliers for their generous support. Finally, without the support of my family and business, I wouldn't be able to do this job; Thank you Detroit Wilbert employees, Diane, my partner and wife, my children Shannon and Lindsey, my son-in-law, Chris, and that little fellow who kept yelling, "Hi Papa, Hi Papa," my grandson, Kody. Mahalo (thank you)!
Presidents in the Past As I stood at the podium trying to gather my thoughts, I realized that I was standing
where some very important people in the industry had stood before me: individuals like Wilbert Haase, 1943, Wesley Chandler, 1952, Paul Begun, 1959, Earl Brutsche, 1963, Richard Reichle, 1968, William Smith, Jr., 1980 (the person who game me my first job in the vault industry), Warren Chandler 2000. The list goes on and on. I only hope that I do as good a
job as those before me have done. Our industry has come a long way with their leadership, and I plan on making a contribution myself.
When we look at the many changes in the death care industry, we know there is still a need for our burial vaults. There may be more diversification now, but the need is still there. There is, and always will be, someone trying to invent a better mousetrap. But when all is said and done, concrete is still the best form of burial vault. The marketing committee has developed an excellent video and brochure to help you explain this to your customers. Make sure you take some time to look at it on the Web site, www.ncbva.org, and on page 15 of this newsletter.
Recently we revisited the pursuit of ASTM standards. I feel our industry is ready,
Continued on page 11
Waterproof Vault Coatings with 30 to 100 Year Warranties
Available in: Autumn Gold Florentine Bronze Wedgewood Blue Ivory Colonial Copper Antique Silver Royal Purple Ebony Other colors by request
Increase your profit margins with the look of luxury at an economical price
Onyx Coating Corporation is proud to introduce two new products at the
Convention in Maui:
AQUA-STOP AM is the first integral waterproofing for vaults - add it to the concrete during mixing and the cured vault will be waterproof for 100+ years AQUA-STOP COATING is a coating applied to the vault to waterproof it for 100+ years
Please contact us for details
Private labeling available
ONYX COATING CORPORATION A Division of Aquaseal USA, Inc.
P.O. Box 2444, Niagara Falls, NY 14302 Toll Free: 1-877-AQUASEAL
www.onyxcoating.com
Calkins
NCBVA BULLETIN
April 2005
Vanishing Estate Tax Eases Final Planning By J. Scott Calkins, Esq. NCBVA Counsel
For the past several years I have been advising the members of NCBVA to plan their respective estates with the help of competent and experienced estate planning attorneys who could not only save them considerable tax liability but also prepare the appropriate documents for the administration and control of their estate.
Then along came a Bush administration that dealt a serious blow to the estate tax by significantly raising the thresholds on the amount that decedents could pass on free of tax. Now the federal estate tax has largely gone away - - at least for the time being. Thank God!
When the applicable exclusion sheltered amounts up to $600,000, many studies indicated that fewer than two percent of decedents' estates were taxable. Under current law, decedents may now bequeath up to $1.5 million free of federal estate tax. Under this new threshold more recent studies indicate that fewer than one percent of decedents' estates are subject to federal estate tax. When the applicable exclusion amount climbs to $3.5 million by the year 2009, only a minuscule percentage of decedents' estates will be subject to federal estate tax.
Attorneys Re-tooling What are some of the implications associated with a significant reduction of the federal estate tax?
First, estate-planning practitioners within the legal profession have watched their practices experience a free-fall. There are fewer sophisticated estate plans that need to be done, and even fewer complicated estate tax returns that require submission. Now you are seeing estate-planning attorneys remarket themselves as "asset protection planners" or "elder attorneys."
Second, those considering initial estate planning or retooling of their existing estate plan, don't have to spend the same time and resources to secure their sought-after tax-advantage outcomes. Indeed Congress delivered the tax payers what their estate tax planning attorneys could not do: tax-free passage of their wealth with no professional fees attached. Who said there was no Santa Claus?
But don't believe that the need for estate planning has come to an end. Several states have beefed up their respective estate taxes, many people have complicated marital agreements or situations, and children sometimes need to have assets placed in trust for their benefit. Thus it is prudent and wise to have your estate planning reevaluated in light of the new tax laws which are constantly changing even as I write this article.
April 2005 NCBVA BULLETIN 5
American Cemetery Supplies, Inc. 1-800-515-0400 Fax (757) 488-1589
Your Total Vault Supplier High Quality • Low Prices
Manufacturer of: Tents • Grass • Chair Covers • Tarps
Drapes • Lowering Devices Casket Roller Bars
Casket Stands and Cremation Stands and many other items
Distributor of: Flags • Chairs
Frigid Lowering Devices
Providing Solutions for the Burial Vault Industry....
TraxPlusTm will protect the cemetery lawn from damage by eliminating
ruts and reseeding. TraxPlusTm is made from
a composite fiberglass material that is strong enough to
"bridge" over soft ground areas.
Call for more information.
Mention this ad and receive additional discounting off your order of TraxPlusTm.
Protect Your Cemetery Lawns with Portable Roadway Systems Composite Mats
Starting at $118 each.
6 NCBVA BULLETIN
April 2005
Bruns-Norwalk plant in St. Louis, Missouri
(R) and owners Ed and Diane Bruns
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Bruns-Norwalk
Supersizes Bruns-Norwalk Vault Co.
1400 Kingsland Ave. St. Louis, MO
History In 1929, contractor August Bruns, Sr. was looking for ways to survive the Great Depression. He started a burial vault business in the suburbs of St. Louis. A true entrepreneur, August designed an air-sealed vault, as well as his own vault designs and forms. When his son, August Bruns, Jr., returned home from serving in the Army during World War II, he attended mortuary school and eventually began working with his father in the family business.
August Jr. and a brother, Donald E. Bruns, purchased the then-struggling Norwalk Vault Company in 1966. Ed joined the new Bruns-Norwalk Company in 1970 after school. Ed's father retired in 1983, and in 1981, Ed's uncle left the company. Ed and Diane Bruns are the current owners/managers.
Quality & Service
A family business that was started in 1929 as a way to survive the Depression has now grown into its fourthi generation. Much of the company's success over the
years has been the family managers' focus on personal service, and their ability to capitalize on trends in American lifestyles.
For example, the population's expanding girth that can be attributed to fast food living and "supersizing" has presented a challenge to the burial vault industry: the need for oversized burial vaults. Instead of scrambling every time an oversized vault is needed, the owners of Bruns-Norwalk Vault Company of St. Louis decided to expand its stock of oversized vaults.
"We probably have the largest selection of oversized vaults in the country," says Ed Bruns, President. "To be successful in any business, one must address the need that's there. We carry at least 150 oversized vaults in stock in a variety of models at all times, and are happy to provide these vaults to other burial vault companies and funeral homes. We ship quite a few oversized vaults out of state."
Ed says that vaults are available in sizes up to 48-in. wide. The company owns all its oversize molds.
The Cremation Challenge Some burial vault companies are threatened by the growing trend of cremation, but this is another area in which Bruns-Norwalk has chosen to turn into a positive one for the company.
"Years ago, when cremation first started growing in popularity," Ed comments, "it was because of economics. Today, however, people are choosing cremation because that's what they want to do. The economics, in most cases, is not a factor. To give family and friends more of a sense of closure when a loved one dies and is cremated, we are able to work with the funeral homes and do a complete presentation of the cremains at graveside—just like a traditional funeral."
Bruns-Norwalk carries a wide selection of cremation urns, vaults, lower devices and stands. The presentation ceremony includes sealing the vault and lowering it into the
April 2005 NCBVA BULLETIN 7
burial place. Ed says he's noted an increase in cremation urns and vaults over the past two years, with a tremendous surge in the last
eiNsix months.
A Doric Franchise Bruns-Norwalk is a Doric franchise and produces about 4,000 burial vaults a year at its two plants—one in St. Louis and the other location, Bruns-Doric Vault Company in Cuba, MO, located 80 miles west of St. Louis. The company also distributes Clark metal vaults.
An NCBVA member for many years, Ed is very adamant about the importance of the certification program. "I think Bruns-Norwalk is the only certified plant within an 80-mile radius. Non-certified products many times are not up to standard, and when they come back because of poor quality, it hurts all of us," Ed states.
Ed believes one of the biggest challenges to the industry is to educate the public on the importance of a burial vault. "The burial vault is often a forgotten thing," Ed comments. "We've got to work with funeral directors and cemeteries to make sure our products are emphasized."
Another challenge is finding quality people as employees who will be instrumental in helping retain business. "We don't want to be the
e."%iggest," Ed states. "We just want to be the best." Currently, Bruns-Norwalk has 18 employees in its two locations, many of which have been with the company for a long time and some over 30 years. "Customers appreciate seeing and dealing with people they are familiar with and confident in their work and skills. This gives the customer a high level of trust not only in products, but service as well."
Providing exceptional service is very important to Ed and his wife, Diane. Phone calls to the company are answered personally on a 24-hour-a-day basis. There is no answering service. "When the customer needs us, we're there," says Ed. "My father impressed upon me that image is everything. The tone that's set by the person who answers your phone gives the customer an idea of what your business is like."
Ed also believes in having clean and well-kept buildings, and in 1990 he had the company's entire fleet of trucks painted in a unique green and white. "It's like branding in advertising," Ed says. "When people see a certain color, they will think of your business. Since we did the painting of the trucks, you'd be surprised at the number of people who have called on us because they want to do business with the company that has those green trucks."
Facing the Future Keeping it in the family ensures that quality stays a high priority. The Bruns' only son, Joel, has been working for the company for eight years now. After 35 years in the business, Ed and Diane feel free to take more time away from the plant and are starting to travel more. Naturally, some of their vacations involve combining business
and relaxation, such as attending the NCB VA convention in Hawaii.
The couple has two grandchildren. A recent grandson is the first boy in 50 years on the maternal side of the family, and their 19-month-old granddaughter is the first girl in 50 years on the paternal side. The Bruns have pur-chased some land in the middle of the state and plan to retire there some day.
In the meantime, the company is determined in dealing directly with funeral homes and cemeteries. "We can't limit ourselves to funeral homes," says Ed. "If we ignore the cemeteries, they will produce their own vaults. That brings us back to the issue of non-certified products. Quality and good service must be placed ahead of volume."
This is the philosophy that has guided the company for four generations, through trends such as cremation and "supersizing." It's a philosophy that obviously works.
Story by Sylvia Heidemann, NCBVA Staff Writer
This is the Bruns-Norwalk plant in Cuba, Missouri.
Holland Oval Tents
Device straps in all sizes.
No-fray binding on our grass.
Holland SUPPLY INC.
The Company that Listens. 1326 Lincoln Ave. • Holland, MI 49423 Phone 616-396-4678 • 1-800-527-8818 • FAX 616-396-9543 WWW.HOLLANDSUPPLYINC.COM [email protected]
We would like to thank the hundreds of vault dealers who have made Holland their supplier of choice. We value your business
8
NCBVA BULLETIN
April 2005
HOLLAND SUPPLY, INC. 1-800-527-8818
Serving the Burial Vault Industry since 1962
Holland manufactures a complete line of graveside set up equipment. Our commitment is to offer you "The Best Value on the Market."
Holland 15' x 15' & 15' x 20' Tents
*Tent frame fittings guaranteed for life. * Strongest aluminum frames in the industry. *Tent peak and corners with 4 layers of reinforcement. * Straps & hooks with 3 layers of reinforcement. " Tops made to fit your frame.
* Holland Supply now manufactures a complete line of oval tops, frames and parts.
* Interchangeable with Steril tops, frames and parts. * Same quality and experience you've come to
expect from Holland Supply.
Call for your Vault Dealer SALE PRICES on these and all our setup products.
Best prices on Frigid devices.
Excellent Quality + Unsurpassed Service + Aggressive Prices = Better Value
Aegean , Applique
Appliqué with match-ing cap panels create a beautiful and personal presentation.
The appliqués from Trigard are the perfect complement to the Aegean Line. The smooth surface of the Aegean and the many color choices offer your line unlimited potential in the area of personalization. Choose from many of our stock
images or create one from your own photos. All appliqués are printed on quality self-adhe- sive vinyl for easy and fast installation. One day service is offered on custom orders while stock images can ship the same day.
3901 North Vermilion Danville, IL 61832 Phone: 1-800-637-1992 www.trigard.com
10 NCBVA BULLETIN April 2005
THE LOGAN VAULT HANDLER By Axis Corporation
PROVIDING SERVICE AND REALIBILTY FOR OVER 40 YEARS
THE LOGAN VAULT HANDLERS ARE MANUFACTURED WITH ONLY NEW BRAND NAME PARTS—NOT USED OR RE-MANUFACTURED. This gives you
better dependability and longer life of your Handler. OUR NEW 3/4 TON AXLE is manufactured narrower than the standard 3/4 ton truck axle to allow for more maneuverability in the Cemetery.
The Logan Vault Handler can handle both straight and cross grave settings. The Logan is equipped with hydraulic variable speed Forward and Reverse, also a High and Low range
gearbox 51ANpAgp,
STRENGTH IS NOT IN THE STEEL ALONE IN A VAULT HANDLER; IT IS IN THE DESIGN The Logan was designed to withstand the stress of a heavy load and yet light enough not to tear up turf in the
Cemetery. The Logan was designed over 40 years ago and has seen many improvements in maneuverability and efficiency. The Logan Vault Handler is designed to give you optimum power using reliable parts and
durable construction. It has been tested, beaten, used and abused for over 40 years. The Logan always was and still is the benchmark of Vault Handling equipment, And that is why we are the
Standard of the Industry CALL US TODAY FOR OPTIONS, PRICING OR A FREE VIDEO TAPE
AXIS CORPORATION P.O Box 668 BELLEFONTAINE OHIO 43311 1-800-422-AX1512947) FAX 1-037-592-5230 salesOaxIscorvoration.com www.axiscorporation.cm
BUY DIRECT FROM THE MANUFACTURER
CENTER-RITE VAULT MESH 2 X 2V2x16ga. GAL. 28" X 300' ROLL
12.5 ga. TANK MESH many other sizes and gauges also available
1/4" DEFORMED PENCIL ROD for VAULT LIDS
EDGE-RITE SYNTHETIC FIBER
STEEL FIBER
All available from
D & C Supply Company, Inc. 335 Washington Ave. Bridgeville, PA 15017
Phone: 1-800-234-5781 or 412-221-1191
Fax: 412-221-9206
Your Source For Concrete Reinforcements
Vault Master paints. The quairty you demand, the speed you need.
Vault Master paints provide consistently beautiful finishes, job after job. And our new, improved water-based formula covers in one coat, saving you time and labor costs.
Metallics White and Black
Also available: Is Glitter
Metallic Powders and Pastes Bronzing Liquids, Spray Cans
See for yourself. Call or write for our Metallic Vault Master Color Card or samples. 1-800-445-6810
CC Crescent Bronze Powder Co., Inc.
The Metallic Products Specialist
3400 N. Avondale Avenue Chicago, IL 60618 Fax: 773-539-1131 www.crescentbronze.com
April 2005 NCBVA BULLETIN 11
Continued from page 3 and I thank Merry Wirth, Mike Pazar and Earl Brutsche for getting us this far.
Plant inspector, Earl Brutsche, will continue to trek across the country doing NCBVA certification inspections. If your plant has not been inspected, please call Earl and make arrangements. Earl's time in your plant is time well spent. Your employees will get a better understanding of what we do and why we do it. Earl also helps you understand the changes with OSHA and how they affects us.
As the year unfolds and we meet the challenges that are thrown at us, we must keep in mind what we do—we bury families' loved ones. We must continue to make a good product and provide a professional service for those who grieve. I will be visiting some of your plants during the next year and am anxious to hear some of your concerns.
I invite everyone to take part in the benefits of NCBVA. If your neighboring vault company is not yet a member, get them to join. Please call or email the association headquarters if you need assistance.
Mobile Tour Center Hits the Road Batesville Casket company hit the road earlier last month with a rolling showroom. The Honoring Lives Tour Center is designed to cater to busy funeral directors cannot afford time to visit Batesville, Ind. In addition to showing its of caskets and other funeral prod-ucts, The traveling showroom also addresses aspects of the funeral industry such as the increased cost of funerals, demand for caskets for obese people and more people opting for cremation.
The tour center consists of two 53-foot expandable semi-trailer mobile showrooms outfitted with a satellite link and an on board electrical generator. When in its expanded position, the truck features a 1000 square foot interior.
The Honoring Lives tour will travel throughout the south, stop-ping at Batesville Customer Ser-vice Center warehouses and other convenient locations. At each stop, the tour center will spend a mini-mum of two days demonstrating state of the art ideas and programs
to funeral directors and staff from nearby funeral homes. Designed to showcase information in a dynamic, memorable and engaging way, the
tour center focuses on solutions to several challenges facing funeral service today--the dramatic rise in the cost of funeral products, the growth in cremation, and the increase in demand for personalization by families and the need to accommodate the obesity problem in North America
12 NCBVA BULLETIN April 2005
2005 COP1 Maui,
April 2005 NCBVA BULLETIN 13
>mtion & Expo Vawaii
Continued from page 1
Cyndi Crother, a professor at Cal Poly State University, teaching Quality Control, Product Quality Assurance and Corporate Training in the Industrial Technology Department since 1994, became fascinated with the story behind the fishmongers at Pike Place Fish Market. She spent two weeks every month for a year working with them to understand how they were able to set themselves apart and above and truly become world famous.
Pike Place Fish is known to tourists and locals alike as the place where fish fly through the air once purchased by a customer. Most people think that's the secret to their success. Most people think that's what differentiates Pike Place Fish from the three other fish markets in the same area. But surprise, surprise, says Cindi. It's not about the fish! Pike Place Market transformed itself from being "ordinary" to "extraordinary" by adopting a fairly simple set of goals. Pike Place Fish didn't' become World Famous until after the owner and all the employees decided becoming World Famous was a shared goal. Building relationships was the way to get there and the catch is that ordinary happens and greatness is generated. It is generated by making a commitment to achieve greatness in your own life and by accepting such guiding principles as coaching and acknowledgment that are lacking in many businesses. Once the crew at Pike Place committed to becoming world famous, they accomplished it by being truly great with people through their interactions.
Following the session, attendees went looking for even bigger fish on a whale watcher cruise where the mighty humpback whales and dolphins put on quite a show as the sun set over the mountains on the Pacific and a most unique NCBVA Convention.
DORIC HI hill ®
BURIAL VAULTS
Solving Problems for Families and Funeral Directors When Details Mean the Most...
Quality Lined, Concrete Burial Vaults Artfully Crafted Olympian Bronze and
Stainless Steel Premium Vaults Cremation Urns and Urn Vaults
"Daisy"Infant Combinations
Quality, Dependable Graveside Service
Find out more about being a Doric "Problem Solver"
800-457-0671 www.doric-vaults.com
To answer the question 'How High can you Go? We must 1st ask . .
i.w el 1$ YOUR WARHOL] E WC Cardinal's "Drive In/Drive Thu" Structural Rack allows you to stack vaults as high as your ceiling will allow, increasing storage capacity by 80%.
Quick & Easy Picking Cost-Effective
Schedule your no-obligation assessment today.
Call Today Toll Free: (888) 297-3132 Visit Us on the Web: www.wccardinal.com
W.C.CARDINAL COMPANY, Inc. • 1 Industrial Pk. Rd. • P.O. Box 266 • Cadiz, OH 43907
T E W.C.
CARDINAL COMPANY,Inc.
14 NCR VA BULLETIN April 2005
April 2005
NCBVA BULLETIN 15
NCBVA Marketing Video/DVD Je1 Reasons To Consider
A Lined Concrete Burial Vault
Order Yours Today! This consumer-oriented video/DVD is designed for NCB VA members' use at local seminars, community pro-grams and funeral homes. This tool has been developed by NCB VA's Marketing Committee to help you explain the benefits of lined concrete burial vaults. See a preview of the video on the Web site, www.ncbva.org . (You will need a media player to view the video). Use NCB VA's brochures in conjunction with your program or as a follow-up.
National Concrete Burial Vault Association
VAULT MARKETING PROGRAM
Company Name
Billing Street Address or PO Box City State Zip
Shipping Street Address City State Zip
Phone # Contact Person
VIDEO/DVD - Reasons to Consider a Lined Concrete Burial Vault Video tape ($9.95 each) DVD ($19.95 each)
ADVERTISEMENT - Three Reasons to Consider a Lined Concrete Burial Vault
I would like a copy of the advertisement to run in my local publications (NO CHARGE) Please personalize the ad (NO CHARGE)
Use Company Name as listed above
Personalization address Do not personalize
BROCHURE - Reasons to Consider a Lined Concrete Burial Vault
Quantity ($25 PER HUNDRED, MINIMUM OF 100)
Yes, personalize ($40 PERSONALIZATION FEE)
Use Company Name as listed above
Personalization address
Do not personalize
Check is enclosed for $
Credit Card: VISA MasterCard American Express
Card Number: Expiration:
Signature:
Mail along with payment to: NCBVA • 900 Fox Valley Drive, Ste 204 - Longwood, FL 32779-2552 Phone: (407) 788-1996 • If paying by credit card, fax this order form to: (407) 774-6751.
NCBVA Calendar
Order of the Golden Rule Annual Conference The Palace Hotel San Francisco, CA
Cremation Expo of the Americas Sarasota/Bradenton Intl. Cony. Center Sarasota, FL
National Funeral Directors and Morticians Annual Convention Hyatt Regency Chicago, IL
CANA Annual Convention Sheraton New York Hotel & Towers New York, NY
Natl. Funeral Directors Association Convention & Expo McCormick Place Chicago, IL
Natl. Catholic Cemetery Conference Weston Diplomat Hollywood, FL
April 13-17
May 19-20
August 6-10
August 17-20
October 3-5
October 4-7
METALLIC VAULT COATINGS
,Innovat L
ive oatings
Metapure Dust-Free Pellets
Metalink Technology for One-Part Coatings
New High-Shine Copper, Gold and
Silver Pigments: Mirraflake Grades
Quality Glitters, Spray Cans, Bronzing Liquids
We Appreciate Our Burial Vault Customers
EDGMONT METALLIC•PIGMENT•INC.
Dedicated to being the best supplier for the industry in
burial vault coatings!
West Chester, PA 610-429-1345
16 NCBVA BULLETIN
April 2005
New Wirthlin Study Reveals Changing Consumer Trends, Attitudes About Funerals
More than half of all Americans say they are likely or somewhat likely to prearrange their own funeral, burial or cremation within the next five years, according to the latest Wirthin Report.
The survey, "2005 Wirthlin Report, A Study of American Atti-tudes Toward Ritualization and Memorialization" serves as a bench-mark for trends that are important to the future of funeral service. The study is commissioned by the Funeral and Memorialization Information Council, a consortium of nine national cemetery, fu-neral service and related associations throughout the U.S. includ-ing NCB VA.
Nearly everyone (99%) in the target audience of age 40 and older has attended at least one funeral, with African Americans attending more funerals than other Americans, and the level of satisfaction remains very high. According to the study, 87% of Americans would not change anything about their funeral experience.
Report is Fourth in Series The 120-page document offers insights into consumer preferences and experience regarding prearrangement, funeral services, cem-etery property, monument and marker purchases, cremation and more. It is the fourth in a series of reports: previous surveys were released in 1990, 1995, and 1999, revealing the trends and changes in atti-tudes over the 15-year period. Among some of the findings:
Americans seek information on funeral or service arrange-ments from funeral homes and funerals directors more than any other source including the Internet. The level of cemetery property ownership has remained very consistent over time; cemetery ownership is significantly higher for whites. Of Americans who choose cremation, less than a third name price as the primary consideration. Others indicated a prefer-ence for cremation to save land, or because it is perceived as simpler. Americans are interested in funeral homes expanding services beyond those traditionally offered including providing a reception room or hall. Nearly three out of four respondents felt it was better to pre-arrange their own service.
A full copy of the Wirthlin report is now available to NCBVA members from the NCBVA Web site, www.ncbva.org .
FAMIC Members In addition to NCBVA, FAMIC members include the National Fu-neral Directors Association, the American Monument Association, the Cremation Association of North America, The International Cem-etery and Funeral Association, the Casket and Funeral Supply As-sociation, the International Order of the Golden Rule, the Monu-ment Builders of North America and the National Funeral Direc-tors and Morticians Association.
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CUSTOM FORMULATORS • MANUFACTURING CHEMIST
April 2005
NCBVA BULLETIN
17
Wilbert Vice President of Sales and Marketing Allen Whitmer (L) and Wilbert President Jim Curran (R)) congratulate winner, Scott Cheffey (center).
Cheffey Wins New Award, Going the "Extra Mile" Scott Cheffey, director of market development for Phoenix-based Mickelson & Ray, Inc., was honored with an award for sales excellence at the 2005 Wilbert National Sales Seminar at Orlando, Florida's DoubleTree Hotel at Universal Studios.
Wilbert presented Cheffey with its new "Extra Mile" award for e"..-his exemplary efforts in promoting The Eternal Celebration of Life
SeriesTm Prints during 2004. The prints enhance funeral personalization with elegantly painted tributes to U.S. civil and military service.
Mickelson & Ray, Inc., is a Wilbert Funeral Services, Inc. licensee that serves a major part of the U.S. Southwest. Cheffey earned the "Extra Mile" award while he was regional market manager of Suhor Industries, Inc. (San Antonio, Texas), a Wilbert licensee serving south and west Texas.
His past awards from Wilbert include Salesperson of the Year (2001 and 2003) and Most Valuable Player (2003).
In Memoriam Frank Lorenc
NCBVA expresses its deepest sympathy to Christopher Lorenc, Vice President of Doric Products, Inc., on the death of his father, Frank Lorence on January 8, 2005. Services were held at St. Stanislaus Catholic Church. Donations can be made to the Paralyzed Veterans of American, 5600 N. Mannheim Rd., Chicago, IL 60607.
Harold A. "Harry" Langner Harold A. "Harry" Langner, father of Lauren (Mrs. John) Clifton, died March 12, 2005. Services were held at Christ Lutheran Church and Old Mission Mortuary. NCBVA ex-presses its deepest sympathy to Lauren Clifton and her family.
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NCBVA BULLETIN
April 2005
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email: [email protected] • www.mixersystems.com
April 2005
NCBVA BULLETIN
19
20
NCBVA BULLETIN
April 200;
NCBVA Certified Vault Manufacturing Plants NCBVA proudly recognizes the following companies
which have a current standing in the Plant Certification Program
Abel Vault & Monument Co. Canton, IL
Abel Vault & Monument Co. Pekin, IL
American Concrete Industries Veazie, ME
American Vault Co. Cleveland, OH
American Vault & Concrete Prod. Detroit, MI
Arnold-Wilbert Corp. Goldsboro, NC
Arrow Vault Co., Inc. Lafayette, IN
Atlas Concrete Products, Inc. Orlando, FL
Babylon Vault Co. New Windsor, MD
Badger Burial Vault Co. Eau Claire, WI
Baumgardner Products Co. Akron, OH
Baxter Burial Vault Cincinnati, OH
Baxter Vault Co. Baxter Springs, KS
Beck Vault Co. Rome, NY
Beier Burial Vaults Columbus, WI
Brewster Vaults 8z Monuments Millville, NJ
Brown-Wilbert, Inc. Morris, MN
Brown-Wilbert, Inc. St. Paul, MN
Bruns Norwalk Vault Co. Saint Louis, MO
Brutsche Concrete Products Battle Creek, MI
Brutsche Concrete Products Benton Harbor, MI
Buckeye Vault Service Mansfield, OH
Bush Concrete Products, Inc. Muskegon, MI
C & M Precast Kerrville, TX
Calumet Wilbert Vault Co. Inc. Gary, IN
Carolina-Doric, Inc. Florence, SC
Central Burial Vaults, Inc. Marlow, OK
Central Burial Vaults, Inc. Oklahoma City, OK
Central Burial Vaults, Inc. Tulsa, OK
Central New York Vault Co. Cortland, NY
Century Vault Co., Inc. West Barnstable, MA
Cheboygan Cement Products Co. Cheboygan, MI
Chesapeake Burial Vault Co. Ingleside, MD
Christy Vault Co., Inc. Colma, CA
Cooper Wilbert Vault Co. Middletown, DE
Cordeiro Vault Co., Inc. Vallejo, CA
Costello Vaults Smith Falls, Ontario, Canada
Creter Vault Corp. Flemington, NJ
Crummitt & Son Vault Corp. Martins Ferry, OH
D.G. Robertson, Inc. Williston, VT
Dardanelle Vault & Monument Dardanelle, AR
Delaware Valley Vault Co., Philadelphia, PA
DePue Wilbert Vault Savannah, GA
Deihl Vault & Precast Co. Orangeville, PA
Detroit Wilbert Vault Corp. Detroit, MI
Doody Burial Vaults, Inc. Winchendon, MA
Doric Concrete Vaults Inc. Garden City, KS
Doric Concrete Vaults, Inc. Great Bend, KS
Doric Concrete Vaults Inc. Osage City, KS
Doric Huntingburg Vault Co. Huntingburg, IN
Doric of Kansas Vault Iola, KS
Doric of Nashville, Inc. Nashville, TN
Doric of Northeast Arkansas Jonesboro, AR
Doric of South Texas Elsa, TX
Doric Concrete Vaults Limon, CO
Doric Concrete Vaults, Inc. Newton, KS
Doric Manufacturing Co. Boaz, AL
Doric Mississippi, Inc. Vicksburg, MS
Doric-South, Inc. Demopolis, AL
Doric Vault of Eastern NY, Inc. Hudson, NY
Doric Vault of Western NY, Inc. Depew, NY
Doric Vault Co. Griffin, GA
Dura Vault North Bend, OH
Eagle Burial Vault Co. of LA Ruston, LA
Eagle Burial Vaults Perry, GA
Esterly Burial Vault Co. West Reading, PA
Evans Eagle Vaults, Inc. Leola, PA
Everlasting Vault Co. Randallstown, MD
Florida Wilbert, Inc. Jacksonville, FL
Fon du Lac Wilbert Vault Fon du Lac, WI
Forsyth Bros. Fithian, IL
Forsyth Bros. Concrete Prod. Terre Haute, IN
Gettysburg Burial Vault Co. Gettysburg, PA
Golden Eagle Vault Co. Rocky Mountain, VA
Grable Vault Co. Logansport, IN
Graffius Burial Vault Co. Sinking Springs, PA
Granite State Doric Newport, NH
Gray Bros., Inc. Kansas City, KS
Hairfield Vault Co. Hickory, NC
Hardy Doric, Inc. Chelmsford, MA
Ham n Vault Service Massillon, OH
Harris Precast Laporte, IN
Heilman — Wirtz, Inc. Cedar Hill, TX
Hicks Industries, Inc. Miami, FL
Hicks Industries, Inc. Mulberry, FL
Horton Precast Gerard, PA
Hydraulic Dolly, Inc. Altoona, PA
J.P. Vincent & Son, Inc. Galena, IL
Jacson, Inc. Henderson, TX
Jefferson Concrete Corp. Watertown, NY
Josten Wilbert Vault Co. Sioux Falls, SD
Lakeshore Burial Vault Co. Brookfield, WI
Lavaca Vault Co. Lavaca, AK
LouiseII-Davis Vault Service Chattanooga, TN
Ludlow Burial Vault Co. Ludlow, MA
Lycoming Burial Vault Co. Inc. Montoursville, PA
Marion Vault Works Marion, IN
Markham Burial Vault Services Richmond, VA
Markham-Carter Vault Service Smithfield, VA
Master Grave Service Athens, GA
Memphis Burial Vault Co. Memphis, TN
Mercer Vault Company Fredericksburg, VA
Milan Burial Vault, Inc. Milan, MI
Minnick Services Corp. Fort Wayne, IN
Moore Wilbert Vault Co. Evans, GA
Murray Vault Co. Austin, AR
Neher Burial Vault Co. Springfield, OH
Nor-Don Vault Co. Inc. Strafford, MO
North Central Mich. Vault Srvc. Cadillac, MI
Norwalk Vault Co. Johnstown, PA
Odon Vault Company, Inc. Odon, IN
Omaha Wilbert Vault, Inc. Omaha, NE
Ostwalt Vault Co. Concord, NC
Palm Vault Co. Ada, OK
Panhandle Vaults Wellington, TX
Pennyslvania Concrete Vault Co. Greensburg, PA
Perfection Vault Woodson, IL
Phenix Vault Phenix City, AL
Pioneer Vault, Inc. Doylestown, PA
Poplar Bluff Doric Vaults, Inc. Poplar Bluff, MO
Precast Concrete Products, Inc. Blissfield, MI
Precision Precast Inc. Pittsfield, MA
Quality Burial Vault Co. Houston, TX
Rex Vault Service Newton, IL
Rocky Mountain Monument/Vault Sandy, UT
Saginaw Wilbert Vault Corp. Saginaw, MI
Sam Green Vault Co. Lynchburg, VA
St. Louis Wilbert Vault Co. St. Louis, MO
Saline Vault Co. Sweet Springs, MO
Santeiu Vaults Inc. Livonia, MI
Sheldon Vault Co. Sheldon, IA
Shenandoah Valley Vaults, Inc. Dayton, VA
Shore Vault & Precast Co. Exmore, VA
Simerly Concrete Products, Inc. Bristol, TN
iSimerly Vaults, Inc. Knoxville, TN
Southern Ohio Vault Co. Portsmouth, OH
Southern Vault Service Blakely, GA
Spoerr Precast Concrete Sandusky, OH
Sunnycrest, Inc. Auburn, NY
Suhor Industries Cedar Hill, TX
Suhor Industries Parsons, KS
Superior Burial Vaults, Inc. Salt Lake City, UT
Superior Vault Co. Bryantown, MD
Superior Vault Co. Charlestown, IN
Superior Vault Company LTD Mississauga, Ontario, Canada
Swan's Concrete Products Westbrook, ME
Tennessee Vault & Grave, Inc. Dechard, TN
Tucker Vault Co. Farmington, MO
Turner Vault Company Toledo, OH
Vanden Boomen Burial Vaults Inc. Appleton, WI
Vanden Boomen Burial Vaults Inc. Wausau, WI
Vault Service Griffin, GA
Vincent and Sons Galena, IL
Washington Wilbert Vault Works Inc. Laurel, MD
Warga Concrete Products Inc. Fort Wayne, IN
Watts Vault & Monument Co. Des Moines, IA
Wayne Burial Vault Co., Inc. Indianapolis, IN
Welte Vault Co. Danbury, IA
Western Carolina Vault Co. Fletcher NC
West Plains Vault & Mfg. Co. Pomona, MO
Whitman Vault Co. Whitman, MA
Wicomico Vault Co., Inc. Salisbury, MD
Wieser Precast Stewartville, MN
Wilbert Burial Vault Co. Atlanta, GA
Wilbert Burial Vault Co. Muskegon, MI
Wilbert Burial Vault (The James Co.) Waycross, GA
Wilbert Vaults of Houston, Inc. Houston, TX
Willbee Concrete Products Jackson, MI
Williams Vault Company Emporia, VA
Willmar Precast Co. Willmar, MN
Zeiser Wilbert Vault Co. Elmira, NY
National Concrete Burial Vault Association, Inc.
Member Application for Plant Inspection
cONco +P. WIRY aivA
/0 sem ossy
Name of Plant
Plant Mailing Address
Plant Street Address
Plant Telephone
Fax Phone Number
Owner's Name
Evening Telephone
Plant Manager/Contact Person
Evening Phone
Types of Outer Burial Receptacles Produced 0 Top Seals CI Air Domes 10 Sectionals Other
Please return this application with full payment to:
The National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite #204 Longwood, FL 32779-2552 (800) 538-1423 Fax (407) 774-6751
As an NCBVA member in good standing, the total of your Plant Certification Inspection will be $1295 (Recertification, $495). Full payment should be enclosed with your application.
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Give us a chance to serve you and build a long standing relationship
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BACK-SET does not contain muriatic, hydrochloric, hydroflouric, sulfuric or phosphoric acids. Use BACK-SET to remove cured cement from virtually any surface.
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CUSTOM FORMULATORS • MANUFACTURING CHEMIST
22 NCBVA BULLETIN April 2005
New Mercury Pollution Rules to Raise Cremation Costs in UK Bereaved families will have to pay more to have their loved ones cremated in the United Kingdom since the government has decided to enact new measures to reduce the after of mercury released into the atmosphere by crematoria.
The UK's Department for Environment, Food and Rural Affairs predicts that, without action, emissions from crematoria could rise by two-thirds by 2020— making them the biggest mercury polluter. Mercury, which accumulates in air and water, can damage the brain, kidneys, nervous system and unborn children.
Crematoria are estimated to be responsible for up to 16% of all UK emissions of mercury — caused by dental fillings. Under the new rules, crematoria must cut mercury emissions by 50% by 2012 through the installation of special equipment. But funeral directors warn crematorium operators will inevitably pass on the increased costs to bereaved relatives.
The crematorium industry is developing a system allowing sites which install the necessary equipment to sell "credits" to others and therefore achieve a 50% reduction in mercury emissions nationwide. Duncan McCallum, secretary of the Federation of British Cremation Authorities, said: "The problem we were facing was that 25% of crematoria in the country could not physically fit this equipment and there was a likelihood they would have to close." Source: scotsman.com
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Dues Schedule
El Manufacturer Member Dues are based on total units sold for all locations of the company.
Please check appropriate level: El 1-999 Units $170
71 1000 - 1999 $260
El 2000 - 3499 $350 El 3500 - 4999 $435
El 5000 and more $525
El Associate Member $150
El Franchise Group $600
Payment Information Include payment with this completed form. We accept Visa, MasterCard and American Express
71 Check is enclosed
Please charge my CI Visa 171 MasterCard n Amex
Account # Expiration date
Mailing Information
NCBVA 900 Fox Valley Drive Suite 204
Longwood, FL 32779-2552 (800) 538-1423
Fax: (407) 774-6751
www.ncbva.org
April 2005
NCBVA BULLETIN
23
National Concrete Burial Vault Association "Serving the death care industry with the very best"
APPLICATION FOR MEMBERSHIP
Key Contact Nickname
Title
Company Name
Street Address
City State
Phone Fax
Company Web Site
CI Check here if you prefer to have your mail sent to your home. Home street Address City State Zip Home Phone Home Fax
COMPANY INFORMATION 71 Burial Vault Manufacturer
[71 Funeral Director
El Crematory
171 Cemetery
El Doric 17I Wilbert
CI Eagle El Trigard El Con-O-lite 171 Other CI Provide Graveside services
171 Metal Vaults CI Plastic Vaults [71 Fiberglass Vaults
Offer sizes for El Children EP Adults 171 Oversize
CI Associate Member: Tell us in 25 words or less about your product/services
EEl Please enroll me in NCBVA today! Signature indicates that you have read and agree to abide by NCBVA's Code of Ethics and the rules which govern the National Concrete Burial Vault Association. Signa-ture is required before this application can be processed.
(Signature) (Date)
Zip
CODE OF ETHICS We believe that concrete is an ideal material for the construction of burial vaults for the interment of human remains and that a properly constructed concrete burial vault is worthy of acceptance by the public. Our sales and advertising policies will be governed by standards acceptable by the public and the funeral profession and by principles advocated by the National Concrete Burial Vault Association, Inc. We pledge fair trade practices to our competitor whose product we will not disparage. We shall conduct our business on sound business principles, striving to build a relationship of respect and confidence for the burial vault industry with the public, with the funeral director and with the cemeteries management. We will abide by the rules and regula-tions of the National Concrete Burial Vault Association, Inc., thereby contributing to a stronger and greater national industry.
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The historic Alamo in San Antonio.
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February 19-21, 2006
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Dear Readers, We at the National Concrete Burial Vault Association Bulletin would love to hear from you. Specifically we are looking for press releases from you so that we can continue to address issues and topics that are directly facing you.
Do you have an idea for an article of interest to other manufacturers?
Why don't you take a few minutes and send us a press release about your happenings? We're interested in details about special events, individu-als who deserve recognition, awards, and new services you are providing. Suppliers: let us know about your new products and services. Color or black and white photos are also welcome.
If you are unsure about how to write your press release or article, don't hesitate to give me a call at (407) 788-1996 or e-mail me at [email protected]. It would be my pleasure to assist you.
Looking forward to hearing from you,
Jan Monahan Editor
National Concrete Burial Vault Association, Inc. 900 Fox Valley Drive, Suite 204, Longwood, FL 32779-2552
FIRST CLASS Address Correction Service Requested
