Transcript
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    BI Apps - Financial Analytics on

    JD Edwards

    Overview, Implementation and Next Steps

    Tony Cassidy & Shaun Mullen

    June 2012

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    Agenda

    Introduction

    BI Apps - Overview

    BI AppsFinancial Analytics

    BI AppsFinancial AnalyticsJD Edwards Specifics

    BISC Implementation

    Customisation

    Security

    ETL Statistics

    Training

    Key Success Factors - General

    Key Success Factors - BISC

    Next Steps

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    Introduction

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    Customer: In Ireland

    Business Needs:

    Ability to report on Non Pay and Open Commitments

    Ability to report More Frequently than before

    Open to Overall Improvements on Operational Financial Reporting

    Deploy in relatively short time frame Budget

    Solution Considerations:

    OBIEE Existing

    JD Edwards Existing

    Immediate Operational Financial Reporting Requirement (Non Pay)

    TCO on BI Apps - Financial Analytics V OBIEE Custom Product Layers = Schemas, ETL, Adapters & Dashboards

    ROI on BI AppsFinancial AnalyticsWider Usage

    Decision:

    BI AppsFinancial Analytics on JD Edwards

    IntroductionBusiness Need & Solution Consideration

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    IntroductionDecision = BI Continuum for JD Edwards

    Oracle

    EPM

    F

    uture

    Oriented

    Strategic Dynamic

    StaticOperationalPastOrient

    ed

    JDE E1

    JDE E1 Standardized Reporting

    JDE E1 UBE, QBE (Query By Example)

    Oracle BI Publisher

    11

    JDE E1 Operational Consoles

    Financial Mgmt & Compliance Console Plant Manager Dashboard

    2

    2

    Oracle Predictive Modeling Tools

    Hyperion Essbase

    Real Time Decisions

    5

    5Oracle EPM Hyperion Planning and Budgeting

    Hyperion Financial Management

    more

    4

    4

    Oracle BI Applications Financial Analytics

    Supply Chain & Order Mgmt Analytics

    Procurement & Spend Analytics

    more

    3

    3

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    BI Apps - Overview

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    BI Apps - Overview

    Oracle BI Applications (BI Apps) is a complete data-warehouse solution basedon the Oracle BI Enterprise Edition product suite

    BI Apps enables organisations to rapidly deploy an end-to-end analyticssolution providing a comprehensive and rich set of Business Intelligencedashboards

    BI Apps comes with pre-built meta-data to source from various sourcetransactional applications including: Oracle eBusiness Suite

    Siebel CRM

    Peoplesoft

    JD Edwards

    BI Apps is designed so that it can be tailored to suit an organisations ownindividual reporting needs

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    BI Apps - Overview

    Faster Delivery, Lower TCO

    Build from Scratchwith Traditional BI Tools

    Oracle Analytic Applications

    Prebuilt Business Adapters for Oracle,PeopleSoft, Siebel, SAP, others

    Prebuilt DW design, adapts to your EDW

    Role-based dashboards and thousands ofpre-defined metrics

    Easy to use, easy to adapt

    Weeks or Months

    Back-endETL and

    Mapping

    DW Design

    Define Metrics& Dashboards

    Back-endETL andMapping

    DW Design

    Define Metrics& Dashboards

    Training / Roll-out

    Training / Rollout

    Months or Years

    Oracle Analytic Applications

    solutions approach:

    Faster time to value

    Lower TCO

    Assured business value

    Source: Patricia Seybold Research, Gartner, Merrill Lynch, Oracle Analysis

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    Oracle Business Intelligence Enterprise Edition Plus (OBIEE)

    Oracle Business Intelligence Applications (BI Apps)Prebuilt Metadata

    BI Apps - OverviewOBIEE V BI AppsWhy?

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    Extension of DW Schema for

    extension columns, additional

    tables, external sources,

    aggregates, indices, etc.

    Extension of ETL for extension

    columns, descriptive flex fields,

    additional tables, external

    sources, etc.

    Additional derived metrics, custom drill

    paths, exposing extensions in physical,

    logical and presentation layer, etc.

    Additional dashboards and reports,guided and conditional navigations,

    iBots, etc.

    Level of

    Effort

    Degree of

    Customization

    Easy

    Moderate

    Intermediate

    Involved

    Dashboards & Reports

    OBIEE Metadata

    DW Schema

    ETL

    BI Apps - OverviewEffort & Customization Balance

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    Adminis

    tration

    Meta

    data

    Oracle BI

    Presentation

    ServicesDashboards by Role

    Reports, Analysis / Analytic

    Workflows

    Metrics / KPIs

    Logical Model / Subject Areas

    Physical Map

    Oracle BI

    Server

    Direct

    Access to

    Source

    Data

    Data Warehouse /Data Model

    ETL

    Load Process

    Staging Area

    Extraction Process

    DAC

    Federated Data Sources

    SiebelOracle PSFT EDW Other

    Role Based Dashboards

    Analytic Workflow Guided Navigation

    Security / Visibility

    Alerts & Proactive Delivery

    Logical to Physical Abstraction Layer

    Calculations and Metrics Definition

    Visibility & Personalization

    Dynamic SQL Generation

    Highly Parallel

    Multistage and Customizable

    Deployment Modularity

    Abstracted Data Model

    Conformed Dimensions

    Heterogeneous Database support

    Database specific indexing

    BI Apps - OverviewArchitecture

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    BI Apps - Financial Analytics

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    Travel

    & TransAuto

    Comms

    & Media

    Complex

    Mfg

    Consumer

    SectorEnergy

    Financial

    Services

    High

    Tech

    Insurance

    & Health

    Life

    Sciences

    Public

    Sector

    Oracle BI Suite Enterprise Edition

    Prebuilt adapters:

    Sales

    Service &

    Contact

    Center

    MarketingOrder

    Management

    & Fulfillment

    Supply Chain FinancialsHuman

    Resources

    PipelineAnalysis

    TriangulatedForecasting

    Sales TeamEffectiveness

    Up-sell /Cross-sell

    Cycle TimeAnalysis

    LeadConversion

    AbsenceManagement

    CompensationAnalysis

    HR Performance

    WorkforceProfile

    LearningManagement

    RecruitmentManagement

    A/R & A/PAnalysis

    GL / Balance

    Sheet Analysis

    Customer& ProductProfitability

    P&L Analysis

    ExpenseManagement

    Cash FlowAnalysis

    SupplierPerformance

    SpendAnalysis

    ProcurementCycle Times

    InventoryAvailability

    EmployeeExpenses

    BOM Analysis

    OrderLinearity

    Orders

    vs. AvailableInventory

    Cycle TimeAnalysis

    BacklogAnalysis

    FulfillmentStatus

    CustomerReceivables

    CampaignScorecard

    ResponseRates

    ProductPropensity

    Loyalty andAttrition

    Market BasketAnalysis

    Campaign ROI

    ChurnPropensity

    CustomerSatisfaction

    ResolutionRates

    Service RepEffectiveness

    Service CostAnalysis

    ServiceTrends

    BI AppsFinancial AnalyticsFinancial Subject Areas

    l l

    http://www.peoplesoft.com/corp/en/public_index.jsphttp://www.sap.com/index.asphttp://www.siebel.com/
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    Payables AnalyticsProvides visibility into payments due to suppliers and expense line detail so managerscan manage cash outflows and control expenses. When combined with Supply ChainAnalytics, it allows full procurement analysis from Requisition to Check.

    Receivables AnalyticsMonitors collections processes to show what customers buy and how they pay,enabling managers to identify overdue balances and other receivables bottlenecks.When combined with Oracle Sales Analytics and Oracle Order Management &Fulfillment Analytics, it enables more efficient management of the entire Lead toCash process.

    General Ledger & Profitability Analytics

    Incorporates detail-level general ledger transactions and cash flow analysis acrosslocations, customers, products, sales territories, distribution channels, and businessunits.

    Identifies the customers and transactions that are providing maximum profits byproduct, location, department, and geographic detail. When combined withMarketing Analytics, it enables analysis of Campaign ROI and assists in customersegmentation.

    BI AppsFinancial AnalyticsComprehensive View of Financial Performance

    i i l l i

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    Pre-mapped metadata, including embedded best

    practice calculations and metrics for Financial,

    Executives and other Business Users.

    Presentation Layer

    Logical Business

    Model

    Physical Sources

    3

    Pre-built ETL to extract data from over 3,000

    operational tables and load it into the DW,

    sourced from JDE, PSFT, and other sources.

    2 A best practice library of over 360 pre-built

    metrics, Intelligent Dashboards, 200+ Reports and

    alerts for CFO, Finance Controller, FinancialAnalyst, AR/AP Managers and

    Executive

    4

    Pre-built warehouse with more than 15 star-

    schemas designed for analysis and reporting on

    Financial Analytics

    1

    BI AppsFinancial AnalyticsProduct Layers

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    BI AppsFinancial Analytics

    JD Edwards Specifics

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    JDE Approach

    Created new Data Source Num IDs

    ETL (Informatica)

    Map from JDE E1 tables to the existing staging tables (SDE)

    Configuration (.csv) files, domain values

    DAC parms (new and existing), DAC execution plan

    No OBIA data model changes except:

    Added 20 additional attributes to 4 dimensions to support JDE E1

    Category Codes

    Data Source Name Data Source Number

    JDE_8.11 SP1 15

    JDE_8.12 15

    JDE_9.0 25

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    Financial AnalyticsDimensions

    Dimension Primary JDE E1 Source Table

    W_MCAL_PERIOD_D F0008Fiscal Date Patterns

    W_MCAL_CAL_D F0008Fiscal Date Patterns

    W_MCAL_CONTEXT_G F0010Company Master

    W_INT_ORG_DF0010Company Master

    F0006Business Unit MasterW_LEDGER_D F0010Company Master

    W_PROFIT_CENTER_D F0010Company Master

    W_COST_CENTER_D F0006Business Unit Master

    W_INT_ORG_DH F0050Organizational Structure Master

    W_GL_ACCOUNT_D F0901Account Master

    W_HIERARCHY_D F0901Account Master

    W_GL_SEGMENT_D F0901Account Master

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    Financial AnalyticsDimensions

    Dimension Primary JDE E1 Source Table

    W_PARTY_ORG_D

    F0101Address Book Master

    F03012Customer Master by Line of Business

    F0401Supplier Master

    W_CUSTOMER_LOC_D F0101Address Book Master

    W_USER_D F0101Address Book Master

    W_CUSTOMER_FIN_PROFL_D F03012Customer Master by Line of Business

    W_CUSTOMER_ACCOUNT_D F03012Customer Master by Line of Business

    W_SUPPLIER_ACCOUNT_D F0401Supplier Master

    W_PRODUCT_D F4101Item Master

    W_EMPLOYEE_D F060116Employee Master

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    Financial AnalyticsDimensions

    Dimension Primary JDE E1 Source Table

    W_AP_TERMS_D F0014Payment Terms

    W_PAYMENT_TERMS_D F0014Payment Terms

    W_CODE_D F0005User Defined Code Values

    W_STATUS_D F0005User Defined Code Values

    W_XACT_TYPE_D F0005User Defined Code Values

    W_PAYMENT_METHOD_D F0005User Defined Code Values

    W_EXCH_RATE_GS F0015Currency Exchange Rates

    W_JDEE1_DECIMALSHIFT_G F9210Data Dictionary

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    Financial AnalyticsFacts

    Dimension Primary JDE E1 Source Table

    W_AP_XACT_F

    F0411Accounts Payable Ledger

    F0413Accounts Payable Matching Document Header

    F0414Accounts Payable Matching Document Detail

    W_AR_XACT_F

    F03B11Customer Ledger

    F03B13Receipts HeaderF03B14Receipts Detail

    W_GL_REVN_F F0911Account Ledger

    W_GL_COGS_F F0911Account Ledger

    W_GL_OTHER_F F0911Account Ledger

    W_GL_BALANCE_F F0902Account Balances

    W_ACCT_BUDGET_F F0902Account Balances

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    Other JDE E1 Adapter Notes

    Rely on Universal Adapter for:

    W_BUDGET_D

    W_CUSTOMER_COST_LINE_F

    W_PRODUCT_COST_LINE_F

    JDE E1 Adapter does not support the following:

    W_BANK_D

    W_TAX_TYPE_D

    W_PARTY_PER_D

    W_TAX_XACT_F

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    DataModel

    AP

    AR

    GL

    Custom Tables

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    Many JDE E1 Modules Feed Accounts Payable

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    JDE E1 Accounts Payable - Process Flow

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    Financial Analytics Data Model

    Base Fact Primary JDE E1 Source Tables

    W_AP_XACT_F

    F0411Accounts Payable Ledger

    F0413Accounts Payable Matching Document Header

    F0414Accounts Payable Matching Document Detail

    Only mapping transactions that have been posted

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    Many JDE E1 Modules Feed Accounts Receivable

    Contact and Service

    Billing

    Accounts Receivable

    General Accounting

    Address Book

    Sales Order

    Management

    Service & Warranty

    Management

    Real Estate

    Management

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    JDE E1 Accounts Receivable - Process Flow

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    Financial Analytics Data Model

    Base Fact Primary JDE E1 Source Tables

    W_AR_XACT_F

    F03B11Customer Ledger

    F03B13Receipts Header

    F03B14Receipts Detail

    Only mapping transactions that have been posted

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    Financial Analytics Data Model

    Base Fact Primary JDE E1 Source Tables

    W_GL_REVN_F F0911Account Ledger

    W_GL_COGS_F F0911Account Ledger

    W_GL_OTHER_F F0911Account Ledger

    W_GL_BALANCE_F F0902Account Balances

    Only mapping transactions that have been posted

    Only mapping actual ledger types

    The Financial Statement Item Code associated with the Account on the GL transaction

    (F0911) determines if a GL Transaction is mapped to W_GL_REVN_F, W_GL_COGS_F, or

    W_GL_OTHER_F

    Other JDE E1 Adapter Notes:

    Dont support Reconciliation process that exists with EBS Adapter

    Dont support drill back from GL to AP or AR

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    Financial Analytics Data Model

    Base Fact Primary JDE E1 Source Tables

    W_ACCT_BUDGET_F F0902Account Balances

    Only mapping transactions that have been posted

    Only mapping budget ledger type

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    Category Codes

    20 new attribute columns were added to the following dimension tables and their

    associated _DS tables:

    W_INT_ORG_DAttribute columns were added to support Business Unit (F0006)

    category codes.

    W_CUSTOMER_ACCOUNT_DAttribute columns were added to

    support Customer Master by Line of Business (F03012) category

    codes.W_PARTY_ORG_DAttribute columns were added to support

    Address Book Master (F0101) and Customer Master by Line of

    Business (F03012) category codes.

    W_PRODUCT_DAttribute columns were added to support Item

    Master (F4101) category codes.

    dd l bl f d

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    Additional Tables for Category Codes

    Table ColumnW_INT_ORG_DS STATE_REGION

    W_INT_ORG_DS COUNTRY_REGIONW_INT_ORG_DS CONFIG_CAT_CODE

    W_PRODUCT_DS INDUSTRY_CODE

    W_PRODUCT_DS BRAND

    W_PRODUCT_DS COLOR

    W_PRODUCT_DS UNIV_PROD_CODE

    W_CUSTOMER_ACCOUNT_DS ACCOUNT_TYPE_CODEW_CUSTOMER_ACCOUNT_DS ACCOUNT_CLASS_CODE

    W_PARTY_ORG_DS LINE_OF_BUSINESS

    W_PARTY_ORG_DS REGION

    W_PARTY_ORG_DS ACCNT_AHA_NUM

    W_PARTY_ORG_DS ACCNT_CLASS

    W_PARTY_ORG_DS ACCNT_HIN_NUMW_PARTY_ORG_DS ACCNT_REGION

    W_PARTY_ORG_DS ACCNT_VALUE

    W_PARTY_ORG_DS CUST_CAT_CODE

    fi d d

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    User Defined Codes

    The file_udc_category_mapping_jde.csv file loads JDE E1 user defined codes (UDCs) into

    the Code (W_CODE_D) dimension. Use the flat file to specify a particular set of

    UDCs that you want to load.

    There are three columns in the CSV file. The first two columns are used to identify the

    system codes and user defined codes. Together, these columns are used to identify

    the UDCs that will be loaded into W_CODE_D. The third column is the category into

    which you want to load the codes in W_CODE_D.

    Categories in W_CODE_D are used to group together codes intended for a similar

    purpose. For example, UDC 00||CN stores the country code and description. To

    store this under the COUNTRY category in W_CODE_D, enter the following row in

    the CSV file: 00 CN COUNTRY

    U D fi d C d

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    User Defined Codes

    In the CSV file, you specify the system code and user defined code and associate

    it with the category to which you want the UDCs loaded. This data is

    loaded into UDC_CATEGORY_MAP_TMP table, which leverages the data

    and loads the relevant codes into the Code dimension.

    Example..

    System Code User Defined Code Category

    00 PY SUPPLIER_PAYMENT_METHOD

    00 CN COUNTRY

    01 GD GENDER01 LP LANGUAGE

    G A N b

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    Group Account Numbers

    Group Account numbers are configured in the same way as EBS through the file

    file_group_account_codes_jde.csv The file has an additional column of company

    required for JDE.

    COMPANY FROM ACCT TO ACCT GROUP_ACCT_NUM

    00000 4100 4190 AP

    00000 1200 1299 AR

    00000 2120 2195 ACC DEPCN

    00000 4200 4211 ACC LIAB

    00000 1100 1121 CASH

    00000 4900 4910 CMMN STOCK

    GL Hi h

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    GL Hierarchy

    The JDE E1 account dimension mapping generates hierarchies for each AID (Account ID)

    based on the LDA (Level of Detail). This is a relative hierarchy dependant on the

    order of incoming records.

    Check the results with JDE functional consultant & Config guide to confirm. The ETL

    generates a hierarchy as below:

    R t T

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    Rate Type

    The concept of Rate Type in JDE is different than how it is defined in the Warehouse. In

    JDE, the rate type is an optional key; it is not used during exchange ratecalculations.

    DAC uses the $$JDE_RATE_TYPE source system parameter to populate the Rate_Type

    field in the W_EXCH_RATE_GS table. By default, the $$JDE_RATE_TYPE source

    system parameter in DAC has a value of "Actual."

    The query and lookup on W_EXCH_RATE_G will fail if the RATE_TYPE field in the

    W_EXCH_RATE_G table does not contain the same value as the

    GLOBAL1_RATE_TYPE, GLOBAL2_RATE_TYPE 2 and GLOBAL3_RATE_TYPE fields in

    the W_GLOBAL_CURR_G table.

    I t t d S it

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    Integrated Security

    Elements of

    Security

    JDE E1 OBIEE/OBIA Integrated Security

    Option

    User Security - Validate username/pw - Validate username/pw - Maintain JDE E1 credentials

    in LDAP so OBIEE can

    leverage it

    Object

    Security

    - Based on User ID and Role

    Note: Roles are not based on

    job function orresponsibility

    - Based on Security Groups

    - Security Groups based on

    users job function. Usersjob function can be derived

    from the roles/resp. in the

    OLTP system ifthe OLTP

    roles/resp. are job-function

    based.

    - LDAP schema supported by

    JDE E1 could contain Security

    Group, so both JDE E1 and

    OBIEE object security can beset up in LDAP

    Data Security -Based on User ID and

    Role, defined at the

    table/row/column level

    Note: User ID (Profile) is not

    associated with an

    organization

    - Based on Organization/Job

    function , applies to all

    tables

    - Can be derived from the

    OLTP system ifthe OLTPs

    user profile contains the

    users organization

    Dual Maintenance Required

    - JDE E1 User ID (Profile) is

    not associated with an

    organization yet an

    organization is required for

    Integrated data security

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    BISC Implementation

    BISC Implementation

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    BISC Implementation

    Week15

    Weeks5-12

    Weeks2-4

    Weeks13-14

    Week1

    Install &Populate BIApplication

    Unit Testing

    System Testing

    Development

    ReviewContents

    PrioritiseRequirements

    User Training

    UAT Migration

    UAT

    Deploy toPROD

    Post-LiveSupport (BISC)

    Project Plan

    Workshops

    Questionnaire

    Expert Services

    (BISC)

    BISC Implementation

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    BISC Implementation

    BISC Project Team

    Business Business Sponsor

    Business Analysts

    Users

    BISCTeam

    0.5 - BISC Project Manager

    0.5 - BI Architect

    1 - BI Specialist

    1 - BISC Consultant

    BISC Implementation

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    BISC Implementation

    Installation

    Financial Analytics 7.9.6.3 configured for the following build: Microsoft Windows Server 2003 Standard Edition

    OBIEE 10g

    OBIA 7.9.6.2

    DAC 10.1.3.4.1

    Informatica 8.6.1

    3.5 days for complete installation and a full ETL run.

    Produced an install guide running over 70 pages for installation and

    configuration of all software components.

    Peak installed on DEV and then the Internal BISC team were able to

    follow the install guide and install both UAT and PROD with minimum

    fuss.

    BISC Implementation

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    p

    Requirements Capture

    Every customer is different when it comes to their requirements

    leading into an entirely different extension to BI Apps.

    A series of demos and workshops and questionnaire driven requirements

    capture.

    Requirements specification document created and signed-off

    BISC Implementation

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    p

    Configuration

    Financial LedgersActual & Commitment ledgers

    Mapping Account Segment codes to columns in F0901 account master table

    Accounting Aggregateswhich account segments to produce aggregates for

    Date patterns to support fiscal quarters

    BISC Implementation

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    p

    Configuration

    Set DAC parameters determining volume of historical data in Data Warehouse: Initial Extract Date - date from which to extract data

    Analysis Start- date from which to extract data

    Analysis End - date to which data should be extracted

    Other DAC parameters Currencies

    $$GLOBAL1_CURR_CODE

    Rate Types $$GLOBAL1_RATE_TYPE

    Calendar

    $$GBL_CALENDAR_ID

    $$GBL_DATASOURCE_NUM_ID

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    Customisation

    Customisation

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    Requirements

    Extensions

    to Out-of-Box with

    additional 120+ fieldsrelated to...

    Non-Pay Subject Area

    Ability to report on Non-Pay data in OBI since last three years.

    Ability to report on Non-Pay data for different time periods weekly, monthly, annually.

    Ability to replicate current reporting on JDE.

    Ability to report more accurately on Non-Pay Transactions.

    Ability to report more accurately on changes between any twodates.

    Ability to report on Transactions between any two dates.

    Ad-hoc reporting of Orders and Suppliers with specific filters.

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    Security

    Security

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    y

    Application Roles

    ETLInformatica

    JD EdwardsData Warehouse

    StagingStar Schemas

    Oracle Business Intelligence BI Presentation Services

    BI Server BI Scheduler

    Oracle BI Application Roles

    Core finance team have high visibility

    Cost Centre managers have restricted visibility based on

    application role

    ETL Statistics

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    ETL Statistics

    Full Load

    10 Hours (DEV)6 Hours (UAT & PROD)

    Incremental

    5.5 Hours (DEV)

    3.5 Hours (UAT & PROD)

    Training

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    Training

    Client specific Training Manual

    Delivered training on Reports and Dashboard

    A further BI Apps Bootcamp training is planned

    Parallel Support period ensures additional detailed Knowledge Transfer

    Key Success Factors - General

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    Key Success Factors - General

    Proven BI Apps implementation experience Peak Indicators has a combined total of over 20 years in-depth experience

    implementing various modules of BI Apps

    Utilising Peaks Quick-Start approach

    Extended OOTB subject areas utilising 90% of OOTB contents rather than

    building new subject areas from scratch.

    Controlled Project scope within the Quick Start approach

    System and UAT testing

    Strong BI Project Management

    Executive level sponsorship

    Key Success Factors - BISC

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    Key Success Factors - BISC

    Use of the Peak Indicators BISC Approach.

    What is BISC?

    BISC is the New Improved Generation of BICC or BICoE!

    Forrester and the BISC:

    Forrester firmly believes that tried and true best practices for enterprise software development and support just dont

    work for business intelligence (BI). Earlier-generation BI support centers organized along the same lines as support

    centers for all other enterprise software fall short when it comes to taking BIs peculiarities into account. These unique

    BI requirements include less reliance on the traditional software development life cycle (SDLC) and project planning andmore emphasis on reacting to the constant change of business requirements.

    Forrester recommends structuring your BISC along somewhat different lines than traditional technical support

    organizations.

    ...

    A permanent, cross-functional, virtual or physical organizational structure, loosely coupled for flexibility and agility,

    responsible for the governance and processes necessary to deliver or facilitate the delivery of successful BI solutions, as

    well as being an institutional steward of, protector of, and forum for BI best practices.

    REF: http://blogs.forrester.com/category/bisc

    Parallel Support and Knowledge Integration to internal BISC

    Detailed Requirements Definition completed by internal BISC

    Conformity to Internal Governance and development standards by internal BISC

    Next Steps

    http://blogs.forrester.com/category/bischttp://blogs.forrester.com/category/bischttp://blogs.forrester.com/category/bisc
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    Next Steps

    Current implementationNon-Pay Transactions (20 Named Users)

    On Site Support in Internal BISC

    Remote Advanced Support in BISC

    Future PhasesWider Rollout (20+ Users)

    Roll out additional dashboards and reports (20+ Named Users)

    TrainingBI Apps Bootcamp - http://www.peakindicators.com/index.php/obiee-training

    http://www.peakindicators.com/index.php/obiee-traininghttp://www.peakindicators.com/index.php/obiee-traininghttp://www.peakindicators.com/index.php/obiee-traininghttp://www.peakindicators.com/index.php/obiee-training
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    Questions?

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    Helping Your Business Intelligence Journey


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