April 28, 2011
Challenging the Status Quo:
The Courage to be a Market Leader
“Important principles may and must be inflexible.”
Abraham Lincoln
True Leaders Have Courage
.
• Must have courage to do the right thing even though it may not be the most popular thing.
• “Popularity is not leadership.” ~ Marcinko
“It often requires more courage to dareto do right than to
fear to do wrong.”
Abraham Lincoln
Courage in Politics
Politics
“Don't let fear clog your mind or have you wring your hands. We're goingto meet these challenges for this century, but it does require strength,
determination, and a lot of change. None of us like change. But here's what I know: Change is the engine of growth. Change is the engine of renewal.
Change is the engine of progress. Change is about renewing the human spirit.”
Governor John Kasich
“We live in the greatest nation on earth because for more that 200 years we’ve had leaders who cared more about their children and grandchildren
than themselves. Having the courage to make decisions in the best interest of the next generation – despite external pressures – is a concept that
America has always admired, but is forgetting today.” Governor Scott Walker
Listen, Learn & Add Value
Fatal Flaw: How much of my customers money can I take?
Human Beings/Real Loss
Create Value for Your Customer
• Focus on delivering value, not optimizing profit.
• What are my customers needs?
• How much value can I create?
A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” ~Henry Ford
CodeBlue Value Proposition
Insurance Carriers Best Interest
True Competition
Customer Service/
Low Cost
Insurance Carriers Best
Interest
Science-Based Claims
Decisions
Contractor Selection
Listen, Learn and Lead
April 28, 2011
“I do not think much of a man who is not wiser today than he was yesterday.”
Abraham Lincoln
