Angela Ivester Key Facts

Dedicated professional with a strong background in organizational effectiveness,

personnel development, project management and data analysis. Demonstrated

successful skill set in meeting challenges and leading projects. A pro-active manager with

a relentless drive to deliver results. Accomplished in building strong teams through

forward thinking and effective resource alignment.

Qualification

Project Management Professional training (PMP in-progress)

Six Sigma Yellow Belt Certified

Six Sigma Green Belt Certified

Course work in Finance and Accounting – Piedmont College

Key Competencies

Project Management

Customer Relationship Management

Process Improvement

Highly developed interpersonal skills

Industry Experience

Healthcare

Forestry

Insurance

Languages

Nationality

Level

English

American

Senior Consultant

Responsible for successful transition of engagement from clients offshore team to onshore delivery site

creation and development of comprehensive daily production tracking scorecard.

creation of SME cascade system strategically aligning tenured high performers alongside new hires .

responsible for management and execution as well as hand off of engagement from ramp up through golive.

business process improvements implemented resulting in 50% FTE reduction.

managed creation of training program during clients transition from multiple Legacy systems to single platform.

Creation of marketing plan via dynamic mass mailing campaign, resulting in 10% increase in customer base within 6 months

Education and Competences Experience

Professional summary Angela Ivester