Download - 2010 SHRM Pinnacle Award Winner

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2010 SHRM Pinnacle Award Winner

SHRM Michiana Chapter

Successful Practice Showcase Webinar Series

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SJC Bridges Out of Poverty: Future Story Project


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Employer’s Experience

• High turnover rate

• High absenteeism

• Excessive Tardiness• Excessive cell phone

use

• Communication breakdowns between staff and supervisors

• Failure of staff to understand policies and procedures

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Insanity: Doing the same thing over and over again

and expecting different results.

E=MC2


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St. Joseph County Bridges Out of Poverty InitiativeMission Statement

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1. Through collaboration using a common approach, assist individuals from generational poverty to understand and adopt successful life strategies and to foster their dreams.

2. Mobilize the community3. Identify predatory practices and practitioners and work

toward their elimination.

4. Identify structures that perpetuate generational poverty and implement strategies to change them.

5. Develop sustainable organization.

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Living in poverty is often coping with an unstable, unpredictable environment

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United States Official Poverty Guidelines: 2008

Source: U.S. Department of Health & Human Services (January 2008).

Family Size Annual Income

Four $ 21,200

Three $ 17,600

Two $ 14,000

One $ 10,400

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One in 8 Americans but one in 5 in South Bend live in poverty…

• 37 million Americans live below the poverty line– Of that 13 million are children

• The number has grown by 6 million since 2000

2005 American Community Summary U.S. Census Bureau

U.S. IN St. Joseph County South Bend

Individuals 10.2% 11.1% 13.5% 16.7%

Families 13.3% na 12.8% 22.8%

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“The extent to which an individual does without resources.”

Situational Poverty: A lack of resources

due to a particular event (divorce, natural disaster, etc.)

Generational Poverty: Having been in poverty for at least two generations

DEFINITION OF POVERTY

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DEFINITIONS OF RESOURCES

MENTALHaving the mental

abilities and acquired skills (reading, writing,

computing) to deal with daily life; education;

trade or skills.

RELATIONSHIP/ROLE MODELS

Having frequent access to adult(s) who are

appropriate, nurturing, and who do not engage in

destructive behavior.

SPIRITUALBelieving in

(divine) purpose and guidance; one’s cultural

base.

KNOWLEDGE OF HIDDEN

RULESKnowing the

unspoken cues and habits of a group.

EMOTIONALBeing able to choose and

control emotional responses, particularly to

negative situations, without engaging in self-

destructive behavior. Shows itself through

choices.

FINANCIALBeing able to

purchase the goods and services of that class and sustain it.

SUPPORT SYSTEMS

Having friends, family, and backup resources available to access in

times of need. These are external resources.

PHYSICALHaving physical

health and mobility; appearance, fitness,

athletic abilities.

Also Integrity & Trust, Motivation & Persistence, Formal Language Register

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• Hidden rules are unspoken cues and habits of a group.

• Help us intelligently navigate our world.

• Come from the environment we are raised.

• Like language, children absorb from the environment.

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Power linked to personal respectAbility to fightCan’t stop bad things from happening

Power/respect separatedResponds to positionPower in information and institutions

Power in expertise, connectionsPower in stabilityInfluences policy and direction

POVERTY

MIDDLE CLASS

WEALTH

POWERPOWER

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Present most important

Decisions made for the moment based on feelings or survival

Traditions and history most important

Decisions made partially on basis of tradition/decorum

Future most important

Decisions made against future ramifications

POVERTY

MIDDLE CLASS

WEALTH

TIME

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Getting Ahead Graduate

Bridges Strategies

& Concepts

Employers

Agency Partners

Civic and Faith

Community

Michiana SHRM

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“Core 10” Employers: employ GA grad. Receive support from our Employment Specialist and training in the Bridges concepts.

15-25 Getting Ahead graduates: employed by “Core 10” business. Employment Specialist assists grad in connecting with critical resources to stabilize their environment and build resources.

Future Story ProjectSt Joseph County Bridges out of PovertySouth Bend, IN

The Goal: self-sufficiency for the individual & their family

a productive employee

workplace improvements

a business sector engaged in solving poverty efficient use of agency resources

savings to the community

The Goal: self-sufficiency for the individual & their family

a productive employee

workplace improvements

a business sector engaged in solving poverty efficient use of agency resources

savings to the community

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Bridges Training: 1200+ Community Members

Getting Ahead (GA): 300+ Graduates

Partner Agencies: 11+, starting on-site work GAEmployers: School District of South Bend, City of South Bend,

Memorial Hospital, Sisters of the Holy Cross, Notre Dame, Better World Books, Martin’s (supermarket), MOSAIC

Supporters: Michiana SHRM, SJC Chamber of Commerce, Mayor’s Office (So Bend & Mishawaka), County Commissioner

We are all working together to create a

Future Story for our graduates and our community.


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• Emphasize efforts after point of placement

• Employment Specialist helps intervene & build resources

• Link with other community resources

• Look for gaps that need to be filled

• Emphasize relationship building

• Develop Bridges education for employers

• Build in advancement and education using Hidden Rules

• Look for change within companies

• Build community-wide commitment

• Strong research, evaluation and documentation

Based on successes at Cincinnati Works, Cascade Engineering & Working Bridges


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• Breaking out of poverty requires the line-up of extraordinarily favorable conditions for the individual

AND• Bold actions of the private sector who “reach far beyond their

mandates, create connections of services, and become portals through which the distressed could pass into a web of assistance.”

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• 250 key players in one organization. • Can affect change in organizations AND community. • Strong understanding of needs of employees &

employers, already familiar with concerns like attendance & communication

• Powerfully engaged in community

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• Monthly Networking Meeting

• Sponsoring Graduates at SHRM meetings

• Providing Bridges training for employers

• Cascade Engineering

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– Average 40% of W2C employees get off welfare.

– W2C turnover (annual)• 61.9% in 2000 to 20.4% in 2008

(National average is about 70%)– 2004 Savings to State of MI: $975,000*

• 103 participants• 27 people completely off welfare

– Reduced non-W2C turnover• 42% in 2000 to 8.6% in 2008 ($3M to

$434,000)– 473 participants through the program

and left Cascade Engineering*• 36% are employed somewhere else.• 30% are receiving no state

assistance. (141 people)

*Department of Human Services

Cascade Engineering Welfare to Career W2CCascade Engineering Welfare to Career W2C

• Started at Cascade Engineering in 1999

• Partnering with local social service agencies

• Assist individuals who wish to get off welfare and out of poverty (unemployed and underemployed)

• Nationally recognized program

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• Focus on better education for members, so they understand how they can implement changes in organization.

• Sharpen our communication. This is not a social service issue, it’s not an SJC Bridges issue. This is a business and HR issue.– It affects who is available to hire. – It affects the retention of new hires– It affects the stability of departments & organizations.

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• Sponsoring another networking meeting• Bringing in a national Bridges consultant for annual

conference and Executive Leadership Forum• Engage grads further in process to come to SHRM

luncheons• Mentoring • Chamber networking event (ally with a grad to connect

with community)

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SHRM Pinnacle Award

http://www.shrm.org/Communities/VolunteerResources/ResourcesforChapters/Pages/award_info.aspx

Download - 2010 SHRM Pinnacle Award Winner

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